Experts Reviews · Company report
R Plumbing Inc logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%92+22.3Value 14%77+10.9Replies to reviews 7%100+7.1Craft & service penalty95−0.5Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE

R Plumbing Inc

Watertown, WI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #2Position by Experts Score among all companies we track in this category. of 14 water heater repair · 4.9★ from 408 Google reviews

Report card

Percentile vs other water heater repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.R Plumbing Inc is better than 89% of water heater repair.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.R Plumbing Inc is better than 92% of water heater repair.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.R Plumbing Inc is better than 95% of water heater repair.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.R Plumbing Inc is better than 77% of water heater repair.B
77
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.R Plumbing Inc is better than 100% of water heater repair.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.R Plumbing Inc is better than 100% of water heater repair.A
100

Reviews for your job

Customers hired R Plumbing Inc for 8 kinds of job.

R Plumbing Inc for water heater installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.24
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.88
Usually paidThe price range customers picked most often for this job.$2,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$1.4k–$2.8k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Water heater installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 7
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 24 Google reviews tagged “Water heater installation”

Julie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Always fast friendly service!! Call Always answered without leaving messages. Completed ice maker line, main water shut off and replaced toilet. William is polite and friendly and knows his stuff!! Awesome experience!! Great pricing. Service is fast and on point

Paid $600–800Great priceWater heater installationToilet installationPlumbing leak repair
Beki1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

We had our water heater replaced and couldn’t be happier with the service! William did a fantastic job and was so nice and professional. He was able to get everything replaced in a short amount of time, and the whole process was quick and efficient. We really appreciate the great service and would definitely recommend William and the company!

Paid $2,000+Reasonable priceWater heater installation
Debbie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Excellent experience. Arrived on time and did a great job. Friendly and knowledgeable. Got right to work upon arrival. Did a great clean up job. Very happy with the work done. Have had them do several different projects. . Thanks so much. Will definitely call Ryan for future plumbing issues. Highly recommend this business for any plumbing needs.

Reasonable priceWater heater installationPlumbing leak detectionPlumbing pipe repair
Carmen3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★

As always service was great!

Water heater installation
BevLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Rick was knowledgeable & curteous. Prompt & professional in his work. Would definitely recommend this business.

Paid $1,400–1,600Reasonable priceWater heater installation
Yi1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Excellent experience with R Plumbing! They replaced the 100-gallon water heater in our apartment building and the whole process was smooth from quote to finish. The crew was professional, on time, and worked hard in the summer heat. Mitch was especially wonderful — he took the time to explain everything clearly and…

Customer photo from Yi's review
Paid $2,000+Reasonable priceWater heater installation
Craig9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Worked done was great, real clean and professional. The guys that came explained thing real good and nice guys. They had the tools they needed too. Don't agree with warranty terms but that has nothing to do with the workers. If you have warranty is should include labor!

Paid $600–800Reasonable priceWater heater installation
DickLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

R Plumbing was fantastic to work with They went out of their way to complete a much needed same-day replacement of water heater. The management and field team were excellent! Very personable, knowledgeable, efficient and professional. Highly recommend

Water heater installation
dave7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

We hired Ryan and his crew in our new construction build. They are very professional in everything they do. When we needed something done they were very prompt no waiting. There bid they put together was very good . If you’re looking for a class a plumber this is the company I would definitely recommend. Very pleased with them.

Reasonable priceWater heater installationShower installationOutdoor plumbing system repair
JonathanLocal Guide · 177 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Great service replacing our water softener, hot water heater and old plumbing lines after city replaced our lateral. Spent over an hour during initial visit clarifying services needed and options available, and was then able to get a full crew in to do all the work in just a day. Fun to work with too!

Paid $1,000+Reasonable priceWater heater installationService not listed
Jake2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Same day service. Arrived when scheduled. Super personable crew. Quck installation and left the place looking better than they found it. Extremely happy with the work done and the knowledge and understanding of the crew. Ryan was fantastic and I am grateful this is the company I ended up going with. They even gave…

Customer photo from Jake's review
Paid $1,000+Reasonable priceWater heater installation
Scott2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Upgraded to a 40-gallon tank for our vacation cottage. Ryan was great to work with to find the right unit and Rick did a great job on the install. It’s more challenging when you live a few hours away but with their assistance it was a smooth project.

Reasonable priceWater heater installation
Brad3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We are very very satisfied with all the work R Plumbing has done for us. We will use them again if needed. We will recommend them for a plumbing needs.

Reasonable priceWater heater installationDrain cleaningPlumbing leak detection
Susan6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rick is great!…he has helped us out before…knowledgeable and friendly …will absolutely use R Plumbing in the future!

Reasonable priceWater heater installation
Cambriann2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Brian did an awesome job

Water heater installation
Nancy11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Brian was so efficient and the job was done in 2 hours. He also offered helpful advice to prolong the life of my new water heater. I would definitely recommend R Plumbing!

Water heater installation+ Responsiveness+ Punctuality+ Quality
AmandaLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I definitely recommend R Plumbing! Very prompt and did an awesome clean job.

Water heater installation+ Responsiveness+ Punctuality+ Quality
Peggy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Ryan, owner of R Plumbing is a great guy and got back to me immediately when I called. Our water heater gave out in the early afternoon and he came the next morning and installed a new one. Ryan and his crew were very mindful of protecting the carpet on our stairs and when they were done, they cleaned up the…

Water heater installation+ Responsiveness+ Punctuality+ Quality
Steve3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Ryan was very professional. He was on time, efficient , worked in a timely fashion and cleaned up everything before he left. Prices were reasonable. I would recommend his services.

Water heater installation+ Responsiveness+ Punctuality+ Quality
DonLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Rating only, no written review.

Paid $1–200Reasonable priceWater heater installationSump pump repair
mike2 months ago★★★★★

Rating only, no written review.

Paid $1,800–2,000Reasonable priceWater heater installation
Nancy3 months ago★★★★★

Rating only, no written review.

Paid $2,000+Reasonable priceWater heater installation
Roman1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Rating only, no written review.

Paid $1,000+Reasonable priceWater heater installation
DougEdited a year ago★★★

Rating only, no written review.

Reasonable priceWater heater installationWater heater repair

Price

$680+34% vs typical water heater repair

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 17%Reasonable 72%Overpriced 6%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair27$314–$1.1k
Water heater installation24$1.4k–$2.8k
Drain cleaning24$264–$495
Toilet repair22$209–$410
Faucet installation18—
Plumbing leak detection16$145–$396
Toilet installation14$479–$633
Outdoor plumbing system repair13—

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