Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts

Experts Reviews · Company report
Raccoon Cleaning Services logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty88−1.2Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE

Raccoon Cleaning Services

Oak Park, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #17Position by Experts Score among all companies we track in this category. of 30 post construction cleaning · 4.9★ from 480 Google reviews

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Report card

Percentile vs other post construction cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: satisfaction.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Raccoon Cleaning Services is better than 87% of post construction cleaning.A
87
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Raccoon Cleaning Services is better than 91% of post construction cleaning.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Raccoon Cleaning Services is better than 88% of post construction cleaning.A
88
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Raccoon Cleaning Services is better than 100% of post construction cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Raccoon Cleaning Services is better than 100% of post construction cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Raccoon Cleaning Services is better than 100% of post construction cleaning.A
100

Reviews for your job

Customers hired Raccoon Cleaning Services for 8 kinds of job.

Raccoon Cleaning Services for carpet steam cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.8
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.88
Usually paidThe price range customers picked most often for this job.$200–250
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Carpet steam cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 2
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 8 Google reviews tagged “Carpet steam cleaning”

RobinLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Our technician, Kostya, arrived the same day we requested service. He was respectful, and worked efficiently. We were very happy with the results - he cleaned the stairs going down to the basement, as well as a spot on our wool are rug. I would definitely use Raccoon Cleaning Services in the future and highly recommend them.

Paid $100–150Great priceCarpet steam cleaningGeneral carpet cleaningArea rug cleaning
Colleen2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I highly recommend Racoon Cleaners. They responded promptly to my request. They were very flexible with scheduling. Best of all, they did a wonderful job. My carpet looks beautiful!

Customer photo from Colleen's review
Paid $100–150Reasonable priceCarpet steam cleaning
Carole1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I am very appreciative of the professionalism, and thorough cleaning of my carpets-all stains and odors are gone. The carpets look great

Carpet steam cleaningGeneral carpet cleaning
Elizabeth6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great job getting out pet stains from my rugs and couches!

Paid $300–350Great priceCarpet steam cleaningUpholstery cleaningPet stain & odor removal
DaveLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Raccoon did an excellent job to return carpet to a brand new condition. Job well done and reasonably priced.

Paid $200–250Reasonable priceCarpet steam cleaningGeneral carpet cleaning
Lukequeg4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I’m so thankful I found Raccoon Cleaning! They did an incredible job with my move-out clean, and the place looked absolutely fantastic afterward. Everyone I interacted with was so friendly, kind, and genuinely easy to work with. Moving is stressful enough, so having people who were this helpful and thorough made…

Paid $150–200Great priceInterior & exterior window cleaningMoving-related cleaningMove-out cleaning
Rosana7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Ivan did a great job! He was very polite and diligent.

Paid $500+Reasonable priceCarpet steam cleaningUpholstery cleaningGeneral carpet cleaning
Siham2 months ago★★★★

Rating only, no written review.

Paid $200–250Not sureCarpet steam cleaning

Price

$196-20% vs typical post construction cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 39%Reasonable 58%Overpriced 0%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
Standard cleaning143$164–$247
Deep clean89$238–$403
General housekeeping60$164–$297
Moving-related cleaning45$219–$327
Interior & exterior window cleaning19$183–$373
Office & workplace cleaning18$114–$172
Carpet steam cleaning8—
Move-out cleaning7—

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