Analyzing 8,661,2998.7M ReviewsFor 24,73324.7K Experts

Experts Reviews · Company report
Racer Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%93+54.6Reliability 26%87+22.7Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 92Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

Racer Pest Control

Santa Rosa, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #134Position by Experts Score among all companies we track in this category. of 295 wildlife removal services · 4.9★ from 73 Google reviews

📞 Call (707) 238-8838Request a call backWebsite ↗

Report card

Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Racer Pest Control is better than 93% of wildlife removal services.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Racer Pest Control is better than 87% of wildlife removal services.A
87
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Racer Pest Control is better than 99% of wildlife removal services.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Racer Pest Control is better than 100% of wildlife removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Racer Pest Control is better than 100% of wildlife removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Racer Pest Control is better than —% of wildlife removal services.–
—

Reviews for your job

Customers hired Racer Pest Control for 4 kinds of job.

Racer Pest Control for general pest inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.3
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$63–$128
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 70/100.How Job match is calculatedBuilt only from reviews Google tagged “General pest inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#197 / 215

All 3 Google reviews tagged “General pest inspection”

Reserve1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rally and his team are excellent. He is the bug sensei and identified problems before they became a bigger problem. When you run multiple properties and units, his knowledge, expertise and professionalism make all the difference.

Home inspectionGeneral pest inspectionRodent extermination
Natasha1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Amazing Pest Control Company! I had both roaches and yellow jackets and both times the company responded super quickly and were able to come out and treat same day! Problem was fixed efficiently and quickly! Highly recommend! Thank you! Rally was very knowledgeable and patient with my 20 questions as well. I have…

Cockroach exterminationHornet & wasp exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Rachael1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Living in Coffey Park, we have consistently been having ant / mice issues. Recently contacted Racer Pest Control and was so happy with the service! They were respectful to myself and my home and immediately made me feel at ease. They were thorough in their inspection and the provided a great quality of service. I…

Ant exterminationBug & insect exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 71%Reasonable 29%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Home inspection4$68–$168
Rodent extermination3$81–$323
General pest inspection3$63–$128
Hornet & wasp extermination3$81–$214

Compare with

Crown & Shield Pest Solutions logoCrown & Shield Pest SolutionsExperts Score 98Santa Rosa · 4.98★Advanced Integrated Pest Management logoAdvanced Integrated Pest ManagementExperts Score 97Santa Rosa · 4.96★Sono-Marin Pest logoSono-Marin PestExperts Score 89Santa Rosa · 4.93★