Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
Rainier Delivery and Moving logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%97+25.3Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

Rainier Delivery and Moving

Federal Way, WA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #1Position by Experts Score among all companies we track in this category. of 21 courier services · 5.0★ from 121 Google reviews

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Percentile vs other courier services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Rainier Delivery and Moving is better than 99% of courier services.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Rainier Delivery and Moving is better than 97% of courier services.A
97
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Rainier Delivery and Moving is better than 100% of courier services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Rainier Delivery and Moving is better than 100% of courier services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Rainier Delivery and Moving is better than 100% of courier services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Rainier Delivery and Moving is better than —% of courier services.–
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Reviews for your job

Customers hired Rainier Delivery and Moving for 8 kinds of job.

Rainier Delivery and Moving for in-state moving

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1,000–1,200
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “In-state moving”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 2
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 6 Google reviews tagged “In-state moving”

VadimLocal Guide · 3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I had a fantastic experience with Rainier Delivery and Moving. Moving is always stressful, but their team made the entire process incredibly smooth from start to finish. They arrived right on time, immediately assessed the layout, and got straight to work. I was thoroughly impressed by how efficiently they packed…

Local movingIn-state moving
AlexLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Max and his team delivered an outstanding experience from start to finish. Everything was handled professionally, efficiently, and with great attention to detail. You can tell they truly care about their work and their clients. They were on time, organized, and made the whole process smooth and stress-free.…

Great priceLocal movingMoving-related packingOversized-item moving
Aloha5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Rainer Delivery is the REAL DEAL!! From start to finish they were CAREFUL, SKILLED and FAST! They will be the only company we use from now on

Great priceSmall furniture movingLocal movingMoving-related packing
SophiaLocal Guide · 5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

These guys moved all my things for me awhile back — For a 1 bedroom apt fully packed, it took them under 30 min to load, and about an hour to unload. As I write this they’re now moving my work & have been so efficient and a pleasure once again. HIGHLY recommend to anyone needing a commercial or residential move.

Small furniture movingLocal movingMoving-related packing
Jill2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

If you are looking for movers...no need to look further! I have used Rainier Delivery and Moving three times and have nothing but good things to say. They are fast, careful and efficient. They do charge by the hour, but rest assured they do not dilly dally and take advantage of that. They are careful, wrap your…

Paid $1,000–1,200Great priceLocal movingIn-state moving
Pace7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Excellent move, fast and efficient, completed the entire move in just four hours and fifteen minutes!

In-state moving

Price

$758+4% vs typical courier services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 80%Reasonable 20%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Local moving19—
Moving-related packing10—
Oversized-item moving8—
Furniture assembly7—
In-state moving6—
Furniture disassembly5—
Small furniture moving4—
Interstate moving3—

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