Moving and storage service · Federal Way, WA · reviewed since 2018
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%97+25.3Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#1 of 21 courier servicesiPosition by Experts Score among all companies we track in this category. · better than 100%
5.0★★★★★121 Google reviews · 23 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
1%reviews answered by the owner
$758typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Google reviewers rate Rainier Delivery and Moving five stars based on 121 reviews, highlighting punctuality, efficient packing, and careful handling of furniture during residential and commercial moves. Customers frequently note clear communication, fair hourly pricing without hidden costs, and the team's ability to quickly assemble or disassemble items. The provided excerpts contain no low-star reviews or recurring criticisms, focusing entirely on positive experiences with speed and professionalism.
Google rating: 5.0 out of 5 from 121 reviews (100% five-star).
Reviews on this page: 121 Google reviews (116 with written comments, 2 with photos).
Owner responses: the business replied to 1% of reviews.
Most recent review: October 6, 2026.
Service: Courier Service serving Federal Way, Washington.
Data from Google, last updated October 25, 2026.
Score profile vs other courier services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Rainier Delivery and MovingCourier Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Rainier Delivery and Moving: 99/100 on this factor. Category median: 89.A
99
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Rainier Delivery and Moving: 97/100 on this factor. Category median: 82.A
97
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Rainier Delivery and Moving: 100/100 on this factor. Category median: 100.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Rainier Delivery and Moving: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Rainier Delivery and Moving: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 42.–
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Bar = this company · dark tick = category median.
Star ratings
121 Google reviews we collected
5.0of 5
5 stars121100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 116 written reviews
97%praise
Praise30497%
Complaints113%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price1280%
Reasonable320%
Overpriced00%
Not sure00%
$758+4% vs typical courier services
Middle half of what 9 customers paid ($611–$1.1k) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Speed & response8025%
Staff & attitude5919%
Would recommend5618%
Quality & results4414%
Price & value4113%
Communication206%
Honesty & trust155%
What customers talk about
We read 116 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I worked with Alex today and he moved me incredibly quickly, carefully, and with amazing communication!”
“Professional, took great care of everything, and even took time to help setup deconstructed furniture like beds for our kids and shelving units for us.”
“If you want a moving company that is reliable, careful, and fast, I highly recommend Rainier Delivery and Moving.”
“i cannot recommend enough to use Rainier Delivery and Moving.”
“I had an excellent experience with Rainier Transportation.”
“They are very careful with everything and having used them 6 times I have never had anything damaged.”
“Great to do business with, accurate and reliable, easy to deal with, good price also !”
“Had an outstanding service provided and communication and attitude were excellent.”
“Their pricing was transparent, with no surprise fees at the end.”
People customers mention
Alex9 reviews
Paul5 reviews
Tacoma3 reviews
Vlad3 reviews
Oleg3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Rainier Delivery and Moving for 8 kinds of job. Pick one to see what they paid and said.
Sarah2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
These guys fully packed and moved a 3 bedroom 2,400sq ft house for me in one day. This included having to move a shop and garage with gym equipment. They managed a 760lb safe and got it positioned perfectly. Broke down and put all my furniture back together. They moved with hustle and took great care with all of our stuff!
Paid $2,000+Reasonable priceLocal moving
Юрий1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Excellent company! We used them for moving services. They work carefully and quickly. We found them through a recommendation.👍
Paid $600–800Reasonable priceLocal moving
Abraham2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Solid service! Friendly team, good communication, and everything arrived safely. Appreciate the smooth move. If you want a moving company that just does things right without the drama, these are your people.
Paid $600–800Great priceLocal moving
AlexLocal Guide · 18 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Great to do business with, accurate and reliable, easy to deal with, good price also ! Thank you !
PhilipLocal Guide · 14 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
Definitely recommend these guys. Getting an accurate quote and booking them was a breeze. The movers were professional and efficient and did a great job. There were no surprises with the cost and it was well worth the money! I would absolutely use them in the future.
Paid $1,000–1,200
Steven3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
I am so glad i went with this company. They did a fantastic job. Will definitely recommend to anyone. They took care of everything in a timely manner and were also very cautious with my things. Thank you again!!
Best experience I have ever had with movers. Professional, took great care of everything, and even took time to help setup deconstructed furniture like beds for our kids and shelving units for us. End to end quality service.
Price assessment: Great price
Services: Local moving
Liz L3 reviewsiTotal number of Google reviews Liz has written across all businesses on Google Maps, not just this one.
I had an excellent experience with Rainier Transportation. They were a great help in setting up my account and provided professional, courteous support throughout the process. Thanks to their assistance, everything went smoothly, and I had a very positive experience. I highly recommend their services. Thanks again for your help and professionalism!
Shounak Ghosh6 reviewsiTotal number of Google reviews Shounak has written across all businesses on Google Maps, not just this one.
Paul and team are a machine! They have sensibly packed all furniture and fragile items, and were diligent throughout. Had an outstanding service provided and communication and attitude were excellent. I’ve moved multiple times before and can say Paul has been the best. Can’t recommend these guys enough!
I had a fantastic experience with Rainier Delivery and Moving. Moving is always stressful, but their team made the entire process incredibly smooth from start to finish.
They arrived right on time, immediately assessed the layout, and got straight to work. I was thoroughly impressed by how efficiently they packed and loaded the truck without cutting any corners. They handled bulky furniture and fragile items with absolute care—everything arrived at the new location in perfect condition without a single scratch or dent.
On top of their great work ethic, the crew was polite, professional, and excellent at communicating throughout the day. Their pricing was transparent, with no surprise fees at the end. If you want a moving company that is reliable, careful, and fast, I highly recommend Rainier Delivery and Moving. I will absolutely use them again for my next move!
Services: Local moving, In-state moving
Sarah Norman2 reviewsiTotal number of Google reviews Sarah has written across all businesses on Google Maps, not just this one.
These guys fully packed and moved a 3 bedroom 2,400sq ft house for me in one day. This included having to move a shop and garage with gym equipment. They managed a 760lb safe and got it positioned perfectly. Broke down and put all my furniture back together. They moved with hustle and took great care with all of our stuff!
Price assessment: Reasonable price
Price: $2,000+
Services: Local moving
Dima Averin4 reviewsiTotal number of Google reviews Dima has written across all businesses on Google Maps, not just this one.
Max and his team delivered an outstanding experience from start to finish. Everything was handled professionally, efficiently, and with great attention to detail. You can tell they truly care about their work and their clients.
They were on time, organized, and made the whole process smooth and stress-free. Communication was clear, and they treated everything with care and respect.
If you’re looking for a reliable, high-quality service you can trust - Max and his team are the ones to go with. Highly recommend.