Analyzing 8,521,9868.5M ReviewsFor 24,18324.2K Experts

Experts Reviews · Company report
Raleigh Hills Cleaners logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%93+54.6Reliability 26%90+23.5Value 15%83+12.6Craft & service penalty99−0.1Experts Score= 91Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE

Raleigh Hills Cleaners

Hillsboro, OR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #20Position by Experts Score among all companies we track in this category. of 57 ironing services · 4.9★ from 51 Google reviews

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Percentile vs other ironing services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Raleigh Hills Cleaners is better than 93% of ironing services.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Raleigh Hills Cleaners is better than 90% of ironing services.A
90
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Raleigh Hills Cleaners is better than 99% of ironing services.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Raleigh Hills Cleaners is better than 83% of ironing services.A
83
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Raleigh Hills Cleaners is better than 100% of ironing services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Raleigh Hills Cleaners is better than —% of ironing services.–
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Reviews for your job

Customers hired Raleigh Hills Cleaners for 4 kinds of job.

Raleigh Hills Cleaners for alterations

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 75/100.How Job match is calculatedBuilt only from reviews Google tagged “Alterations”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 11

All 6 Google reviews tagged “Alterations”

ShannonLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

One and a half weeks before my wedding I got my dress from the alteration shop I used (not Raleigh hills) and at first I thought it was ok but something kept bugging me so I put it back on at home and realized there was a ton of material left inside that was bunching and causing my hips to bulge out. I took it to…

Alterations
CorrineLocal Guide · 90 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Wonderful owners who offer an incredibly efficient, friendly and thorough service. Elizabeth has altered pants and repaired broken zippers plus cleaned many articles of clothing for me. We are lucky to have them in our community.

AlterationsClothing alterations & repairsClothes pressing
Andy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Elizabeth is to alterations as Gandalf is to saving the fellowship from the Balrag. We had taken a wedding dress to another person for alterations, and after taking longer than expected we got the dress back in poor shape. The person seemed to have sorta guessed their way around the fabric, and didn't do a great…

AlterationsIroningOrganic dry cleaning
G1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Mrs. Tea is an amazing seamstress. She has hemmed several gowns and altered one for me that seemed to be imperfect and made it even better. Her work is impeccable. I wouldn't go anywhere else!

AlterationsSpecial care fabric cleaning
Jim1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Elizabeth and john are superb people and devoted to providing excellent service to their clients. I can't praise them enough.

AlterationsService not listed
Charles2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

I live in the neighborhood. I use Raleigh Hills Cleaners often . The employees are friendily, courtesy, and knowledeable . I am very happy going with the service at Raleigh Hills Cleaners . I would highly reccomanded them to anyone.

Alterations+ Responsiveness+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Alterations6—
Clothes pressing3—
Organic dry cleaning2—
Laundry wash & fold2—

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