Analyzing 6,714,2966.7M ReviewsFor 18,88218.9K Experts

Ram Wireless logo

Ram Wireless

Phone repair service · Nashville, TN · reviewed since 2026

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%96+66.5Reliability 31%92+28.3Experts Score= 95Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#14 of 57 ipad screen repair servicesPosition by Experts Score among all companies we track in this category. · better than 77%
5.0 ★★★★★ 95 Google reviews · 24 photos
99%five-star reviews
4.96★last 12 monthsAverage stars on reviews from the last 12 months only.
1.1%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
93%reviews answered by the owner
Oct 2026latest review
📞 Call (615) 793-4444Request a call back

Ram Wireless at a glance

Customers consistently describe the staff as friendly and professional, noting that repairs for phones and iPads are completed quickly. Reviewers frequently highlight reasonable pricing and good quality work, often mentioning the convenience of the Antioch location. With a perfect five-star rating from ninety-five reviews and a high rate of owner responses, the business maintains a strong reputation for helpful service and customer satisfaction.

  • Google rating: 5.0 out of 5 from 95 reviews (99% five-star).
  • Reviews on this page: 95 Google reviews (81 with written comments, 7 with photos).
  • Owner responses: the business replied to 93% of reviews.
  • Most recent review: October 26, 2026.
  • Service: iPad Screen Repair Service serving Nashville, Tennessee.

Data from Google, last updated October 29, 2026.

Score profile vs other ipad screen repair services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.

Satisfaction96Reliability92Craft & service–Value–Momentum100Replies to reviews–Satisfaction: 96 (median 91)Reliability: 92 (median 90)Momentum: 100 (median 100)
Ram WirelessiPad Screen Repair Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Ram Wireless: 96/100 on this factor. Category median: 91.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Ram Wireless: 92/100 on this factor. Category median: 90.A
92
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Ram Wireless: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 89.–
–

Bar = this company · dark tick = category median.

Star ratings

95 Google reviews we collected

  • 5 stars9499%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star11%

Praise vs complaints

Phrases our text analysis found in 81 written reviews

  • Praise8398%
  • Complaints22%

Topic share

How often each topic comes up in the written reviews

  • Quality & results2024%
  • Price & value2024%
  • Staff & attitude1821%
  • Speed & response1619%
  • Would recommend89%
  • Honesty & trust34%

What customers talk about

We read 81 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “The staff was super friendly and helpful, they had everything I was looking for, and the technician did a great job with my phone.”
  • “I looked in other places to change my phone battery, and this was one of the most reasonable prices I found.”
  • “Great experience very helpful great price thanks to Eric”
  • “Very good service and excellent customer service; they respond very quickly.”
  • “Excellent customer service and very good service, I highly recommend it.”
  • “A very good, trustworthy, and very cheap place in my opinion.”

People customers mention

  • Eric 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

Grisbeilis5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Vine a cambiar la pantalla de mi iPhone 11 Pro y la atención fue estupenda. Calidad 10/10 , Atención 10/10 todo súper recomendable 🥰🥰🥰🥰🥰 me voy feliz 😀

DHA3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Great customer service got my phone fixed quick i was worried it wouldn’t work anymore because I dropped it in the pool

T3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Eric really too care of me. Nice, friendly environment. Fixed my phone pretty fast!

ElmerLocal Guide · 36 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Good service and quick service too. The real nice person to do business with. He gave me an awesome price.

Mina1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Really good experience at RAM Wireless. The staff was super friendly and helpful, they had everything I was looking for, and the technician did a great job with my phone. Fast, professional, and everything was done right. Definitely coming back!

Rene2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

A very good, trustworthy, and very cheap place in my opinion. I looked in other places to change my phone battery, and this was one of the most reasonable prices I found.

Compare with

Photos

Customer reviews

5.0 ★★★★★ 95 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Crys reyes4 reviewsTotal number of Google reviews Crys has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Muy buen servicio y excelente atención al cliente y atienden muy rápido

Response from the owner · 2 hours ago

Gracias mega I hope to see you again

Steph Rich8 reviewsTotal number of Google reviews Steph has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They were very nice, fast, and professional! I 100% recommend.

Response from the owner · 2 hours ago

Thank you so much and I hope to see you again

Dayana Garcia1 reviewTotal number of Google reviews Dayana has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Gracias amigo

Response from the owner · 2 hours ago

You welcome anytime

Steven Chavez1 reviewTotal number of Google reviews Steven has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

First experience and it was great

Response from the owner · 2 hours ago

Thank you 🙏 and I hope to see you soon

Esperence Nyiramubyeyi2 reviewsTotal number of Google reviews Esperence has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very nice store

Response from the owner · 2 hours ago

Thanks You welcome anytime

Josmar Jordan3 reviewsTotal number of Google reviews Josmar has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Good job

Response from the owner · 2 hours ago

Thanks

David Ayala4 reviewsTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Muy bueno y rapido

Response from the owner · 2 hours ago

Gracias amigo 🙏

Grisbeilis Moya5 reviewsTotal number of Google reviews Grisbeilis has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Vine a cambiar la pantalla de mi iPhone 11 Pro y la atención fue estupenda. Calidad 10/10 , Atención 10/10 todo súper recomendable 🥰🥰🥰🥰🥰 me voy feliz 😀

Response from the owner · 2 hours ago

Muchas gracias 🙏 🥰 You welcome anytime

Molina Ngoy3 reviewsTotal number of Google reviews Molina has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

He have good quality and prices

Response from the owner · 5 hours ago

Thanks so much You welcome anytime

Deshua Aguilar1 reviewTotal number of Google reviews Deshua has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Muy buenas ofertas y son muy amables

Response from the owner · 5 hours ago

Thank you You welcome anytime

Ram Wireless on Google Maps →

Business details

  • Address: 2213 Hobson Pike, Antioch, TN 37013
  • Phone: (615) 793-4444
  • Service area: Nashville, TN