Estate planning attorney · Draper, UT · reviewed since 2021
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%96+25Value 15%99+15.1Craft & service penalty99−0.1Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#12 of 110 civil litigation lawyersiPosition by Experts Score among all companies we track in this category. · better than 90%
5.0★★★★★120 Google reviews · 12 photos
99%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers give Randall Sparks a 5/5 rating based on 120 reviews, noting that the owner replied to 92% of them. Clients frequently cite his ability to explain complex estate planning concepts clearly and his team's responsiveness to numerous questions. Recurring themes include punctuality, professional communication, and the efficient creation of wills, trusts, and LLCs. The reviews indicate a consistent satisfaction with the customized nature of the legal documents provided.
Google rating: 5.0 out of 5 from 120 reviews (99% five-star).
Reviews on this page: 120 Google reviews (108 with written comments, 1 with photos).
Owner responses: the business replied to 92% of reviews.
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.
Randall SparksCivil Litigation Lawyers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Randall Sparks: 99/100 on this factor. Category median: 90.A
99
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Randall Sparks: 96/100 on this factor. Category median: 85.A
96
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Randall Sparks: 99/100 on this factor. Category median: 99.A
99
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Randall Sparks: 99/100 on this factor. Category median: 100.A
99
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Randall Sparks: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 57.–
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Bar = this company · dark tick = category median.
Star ratings
120 Google reviews we collected
5.0of 5
5 stars11999%
4 stars11%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 108 written reviews
100%praise
Praise230100%
Complaints00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude5223%
Would recommend4520%
Speed & response3515%
Honesty & trust3314%
Quality & results3113%
Communication2913%
Price & value52%
What customers talk about
We read 108 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“…concepts into something I could clearly understand and guided me with kindness and patience as I set up my estate.…”
“I highly recommend Randy and his team to anyone looking to create or update a family trust or any other estate-planning needs.”
“They are warm, friendly, super responsive and incredibly smart!”
“Thank You, Thank You, Thank You Randy, and all your team, for assisting me with creating my Trust.”
“Working with Randy Sparks and his team was an outstanding experience from start to finish.”
“Randy has a rare combination of deep estate-planning expertise and a calm, patient way of explaining every step of the process.”
“This turned out to be an effortless experience having chosen my first free consultation with Randy via zoom.”
People customers mention
Randy42 reviews
Ashley11 reviews
Brooke6 reviews
Trust5 reviews
Howell4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Kelly9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Randy and Brooke patiently broke down complex estate planning concepts into something I could clearly understand and guided me with kindness and patience as I set up my estate. They are warm, friendly, super responsive and incredibly smart! I loved working with them and feel so much better now that I have this huge milestone accomplished.
David11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Randy Sparks was tremendous to work with—friendly, professional and quick to learn how I wanted my will to go. He took enough time to hear me, but didn’t waste time doing it. I recommend him highly.
Vicky1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Thank You, Thank You, Thank You Randy, and all your team, for assisting me with creating my Trust.
I appreciate your expertise, knowledge and genuine interest in answering all my questions and concerns. It means a lot to be treated with so much respect and caring. I feel so at peace now having it complete— it’s…
NICK6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Working with Randy Sparks and his team was an outstanding experience from start to finish. Randy has a rare combination of deep estate-planning expertise and a calm, patient way of explaining every step of the process. His professionalism is matched by how genuinely personable he is - you never feel rushed, and you…
TylerLocal Guide · 9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Randy and his staff are great to work with. His knowledge and ability to work with complex estate planning are unmatched. I highly recommend him!
AmandaLocal Guide · 13 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Randy and his team are amazing to work with. We were updating our family trust and he was great at walking us through everything and helping us reach our end goal. He is easy to get a hold of and quick to respond. I would 100% recommend Randy and his firm.
Randy and Brooke patiently broke down complex estate planning concepts into something I could clearly understand and guided me with kindness and patience as I set up my estate. They are warm, friendly, super responsive and incredibly smart! I loved working with them and feel so much better now that I have this huge milestone accomplished.
Response from the owner · 2 weeks ago
So grateful for you Kelly. Thank you for letting us help.
David Larsen11 reviewsiTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
Randy Sparks was tremendous to work with—friendly, professional and quick to learn how I wanted my will to go. He took enough time to hear me, but didn’t waste time doing it. I recommend him highly.
Vicky Nuckles1 reviewiTotal number of Google reviews Vicky has written across all businesses on Google Maps, not just this one.
Thank You, Thank You, Thank You Randy, and all your team, for assisting me with creating my Trust.
I appreciate your expertise, knowledge and genuine interest in answering all my questions and concerns. It means a lot to be treated with so much respect and caring. I feel so at peace now having it complete— it’s priceless. Thank You!
I 100% highly recommend Randy!
Response from the owner · a month ago
Vicky, you're the sweetest. It's a pleasure to work with people like you.
NICK ZYGACZENKO6 reviewsiTotal number of Google reviews NICK has written across all businesses on Google Maps, not just this one.
Working with Randy Sparks and his team was an outstanding experience from start to finish. Randy has a rare combination of deep estate-planning expertise and a calm, patient way of explaining every step of the process. His professionalism is matched by how genuinely personable he is - you never feel rushed, and you always feel heard. I highly recommend Randy and his team to anyone looking to create or update a family trust or any other estate-planning needs.
Response from the owner · a month ago
Nick - We're so lucky to meet and work with people like you. So fun to connect with and to feel like we were also uplifted by you.
Tyler WhitakerLocal Guide · 9 reviewsiTotal number of Google reviews Tyler has written across all businesses on Google Maps, not just this one.
Randy and his team are amazing to work with. We were updating our family trust and he was great at walking us through everything and helping us reach our end goal. He is easy to get a hold of and quick to respond. I would 100% recommend Randy and his firm.
Response from the owner · a month ago
Thank you Amanda. We're so lucky to meet people like you. You're awesome!
Brenton Williamson6 reviewsiTotal number of Google reviews Brenton has written across all businesses on Google Maps, not just this one.
Randy and team were awesome to work with. Everything was efficient and easy to setup with them, and Randy was super patient and helpful with our endless questions. The perfect combination of professional and human, I'm glad we partnered with this team on our family trust.
Response from the owner · a month ago
You're awesome Brent! Such a pleasure working with you.
Jordan SwarbrickLocal Guide · 19 reviewsiTotal number of Google reviews Jordan has written across all businesses on Google Maps, not just this one.
I have been looking around for quite some time now to secure my assets and prepare a will for any unforeseen circumstances that might happen to me. After my mom's unexpected passing recently, I knew I needed to act quickly. Through a friend, they mentioned Randall Sparks; and how he works closely with you to created a living trust that fits your needs and goes through all the legal requirements and details.
It was pretty easy getting an appointment set up. Getting friendly email reminders about my upcoming appointment. Received information on what to expect for the first meeting. They offer zoom meetings and in person. Also received online forms to fill out to get the trust started.
The first meeting went overall the terminology and how the will and trust work together. How it works with my state laws and all details needed to understand how trusts work. He was very personable and I could ask all the questions I needed to make sure my trust was set up to my liking.
We went over the preliminary documents I had filled out online and made changes to them and added things once I understood how the trusts work.
After this meeting we another through their online system. Where we then finalized the documents and signed necessary documents approving the setup.
With in a few weeks, I received my binder which was amazingly put together containing all documents, and a usb drive and an email giving me additional steps on getting accounts like savings, etc, into the trust.
I would definitely refer anyone to Randall Sparks! His team are friendly and wonderful to work with!
Thank you!
Justin
Response from the owner · 6 months ago
Wow Justin! What a kind review. Thank you, and we’re so lucky to work with awesome people like you.
