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Ranger Heating & Cooling

HVAC contractor · Pacific, WA · reviewed since 2016

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty97−0.3Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#11 of 50 heat pump installation servicesPosition by Experts Score among all companies we track in this category. · better than 80%
4.9 ★★★★★ 1,609 Google reviews · 24 photos
96%five-star reviews
4.97★last 12 monthsAverage stars on reviews from the last 12 months only.
0.5%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
100%reviews answered by the owner
$648typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).

Ranger Heating & Cooling at a glance

Customers frequently praise the punctuality, professionalism, and thorough cleanup provided by technicians during furnace, heat pump, and HVAC system installations. Reviews highlight clear communication, helpful explanations of equipment operation, and competitive pricing for new system replacements. However, recurring criticisms involve high repair estimates for minor issues, inconsistent service quality between technicians, and unresolved performance problems with installed units despite multiple service visits.

  • Google rating: 4.9 out of 5 from 1,609 reviews (96% five-star).
  • Reviews on this page: 1,610 Google reviews (1,286 with written comments, 38 with photos).
  • Owner responses: the business replied to 100% of reviews.
  • Most recent review: October 28, 2026.
  • Service: Heat Pump Installation Service serving Pacific, Washington.

Data from Google, last updated October 29, 2026.

Score profile vs other heat pump installation services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

Satisfaction96Reliability95Craft & service97Value100Momentum100Replies to reviews100Satisfaction: 96 (median 92)Reliability: 95 (median 90)Craft & service: 97 (median 95)Value: 100 (median 100)Momentum: 100 (median 100)Replies to reviews: 100 (median 63)
Ranger Heating & CoolingHeat Pump Installation Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Ranger Heating & Cooling: 96/100 on this factor. Category median: 92.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Ranger Heating & Cooling: 95/100 on this factor. Category median: 90.A
95
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Ranger Heating & Cooling: 97/100 on this factor. Category median: 95.A
97
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Ranger Heating & Cooling: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Ranger Heating & Cooling: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Ranger Heating & Cooling: 100/100 on this factor. Category median: 63.A
100

Bar = this company · dark tick = category median.

Star ratings

1,610 Google reviews we collected

  • 5 stars1,55296%
  • 4 stars342%
  • 3 stars60%
  • 2 stars40%
  • 1 star141%

Praise vs complaints

Phrases our text analysis found in 1,286 written reviews

  • Praise2,70499%
  • Complaints391%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price14434%
  • Reasonable24658%
  • Overpriced72%
  • Not sure297%
$648+43% vs typical heat pump installation services

Middle half of what 303 customers paid ($239–$1.9k) · gold mark = category median.

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude81530%
  • Speed & response49118%
  • Quality & results48618%
  • Communication33912%
  • Would recommend33912%
  • Price & value1867%
  • Honesty & trust873%

What customers talk about

We read 1,286 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “David, Paul and Lucas were very polite and professional.”
  • “Installers, Michael and Kyle were promp, efficient and respectful.”
    “Purchased the heating n AC systems 8 months ago, great experience with sales and technicians, just a bit delayed on the installation.”
  • “Jackson, Riley, David and Paul all came out and did an excellent job replacing my HVAC with a new system.”
    “I originally purchased the system 5 years ago and today it is not working.”
  • “They thoroughly explained what they were going to do and how to operate the equipment.”
  • “I highly recommend giving Ranger Heatng and Cooling a chance to come over and give you a bid for a new HVAC system.”
    “Based on my experience, I strongly recommend getting a second opinion before proceeding with any major repairs from this company.”
  • “Their pricing was fair, their communication was excellent, and we always felt like they had our best interests in mind.”
    “I was happy to know that the bill didn't have any hidden fees.”
  • “Would recommend him and I genuinely think he deserves a raise for his extraordinary craft.”

People customers mention

  • Daniel 43 reviews
  • Kyle 32 reviews
  • Jackson 31 reviews
  • Joe 29 reviews
  • Michael 27 reviews
  • Bahjah 27 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Ranger Heating & Cooling for 8 kinds of job. Pick one to see what they paid and said.

Recent priced reviews

KyleMichelle3 hours ago★★★★★

Jackson, Riley, David and Paul all came out and did an excellent job replacing my HVAC with a new system. TOPO quality work and it was done really fast. I highly recommend!

Paid $2,000+InstallationHeating system installationInstall AC
Troy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

Michael and Kyle were great. They swapped out my old furnace with a new one. They had shoe covers and drop cloth for the entry way and where they were removing the old furnace. Great job. Very happy. The new thermostat is sweet too

Paid $2,000+Great priceHeating system installationThermostat installation
Em2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

David, Paul and Lucas were very polite and professional. They thoroughly explained what they were going to do and how to operate the equipment. They were quick without being rushed. They did an excellent job cleaning up.

Paid $2,000+Great priceInstallationHeating system installationInstall thermostat
Butch1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★

David Paul and Riley did a great job of installing my new heating and cooling system. They were polite and professional and cleaned up after themselves. I'm happy I went with Ranger, heating and cooling.

Paid $2,000+Reasonable price
Paul5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Installation of furnace and heat pump with Jean, Jacob, Matthew and the electrical techs went smooth and as planned. Good explanation of the work completed and features of new equipment. Would definitely recommend this company.

Paid $2,000+Reasonable priceHeating system installationInstall ACThermostat installation
Mollie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Great communication by all. Installers, Michael and Kyle were promp, efficient and respectful. They gave great instructions on how to operate our new heat pump.

Paid $2,000+Reasonable priceHeating system installation

Photos

Customer reviews

4.9 ★★★★★ 1,609 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
KyleMichelle
Review from Google · view on Google
★★★★★

Jackson, Riley, David and Paul all came out and did an excellent job replacing my HVAC with a new system. TOPO quality work and it was done really fast. I highly recommend!

  • Price: $2,000+
  • Services: Installation, Heating system installation, Install AC
Troy Annable5 reviewsTotal number of Google reviews Troy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Michael and Kyle were great. They swapped out my old furnace with a new one. They had shoe covers and drop cloth for the entry way and where they were removing the old furnace. Great job. Very happy. The new thermostat is sweet too

  • Price assessment: Great price
  • Price: $2,000+
  • Services: Heating system installation, Thermostat installation
Response from the owner · 2 days ago

Michael and Kyle always make sure to keep workspaces clean while delivering top-notch furnace installations. We're thrilled you love your new thermostat and appreciate you sharing your experience, Troy!

Kristofer Kalinczok1 reviewTotal number of Google reviews Kristofer has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Joey and Trevor were fantastic!

  • Services: Heating system installation, Install AC
Response from the owner · 3 days ago

Joey and Trevor will be so glad to hear this! Thanks for letting us know how fantastic they were on your job, Kristofer. We appreciate your support!

Em Corn2 reviewsTotal number of Google reviews Em has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

David, Paul and Lucas were very polite and professional. They thoroughly explained what they were going to do and how to operate the equipment. They were quick without being rushed. They did an excellent job cleaning up.

  • Price assessment: Great price
  • Price: $2,000+
  • Services: Installation, Heating system installation, Install thermostat, Install AC
Response from the owner · 4 days ago

David, Paul, and Lucas always strive to deliver efficient and tidy service, so we love hearing they got your equipment running smoothly. Thanks for recognizing their hard work, Em!

Butch Olson1 reviewTotal number of Google reviews Butch has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

David Paul and Riley did a great job of installing my new heating and cooling system. They were polite and professional and cleaned up after themselves. I'm happy I went with Ranger, heating and cooling.

  • Price assessment: Reasonable price
  • Price: $2,000+
Response from the owner · 6 days ago

David Paul and Riley are fantastic technicians, and we are glad they left your home spotless after installing your new system. Thanks for choosing Ranger Heating and Cooling, Butch!

Paul S5 reviewsTotal number of Google reviews Paul has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Installation of furnace and heat pump with Jean, Jacob, Matthew and the electrical techs went smooth and as planned. Good explanation of the work completed and features of new equipment. Would definitely recommend this company.

  • Price assessment: Reasonable price
  • Price: $2,000+
  • Services: Heating system installation, Install AC, Thermostat installation
Response from the owner · a week ago

Jean, Jacob, Matthew, and our electrical techs will be thrilled to hear your kind words about the furnace and heat pump installation, Paul! Ensuring everything runs smoothly is our top priority.

Mollie B2 reviewsTotal number of Google reviews Mollie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great communication by all. Installers, Michael and Kyle were promp, efficient and respectful. They gave great instructions on how to operate our new heat pump.

  • Price assessment: Reasonable price
  • Price: $2,000+
  • Services: Heating system installation
Response from the owner · a week ago

Michael and Kyle always ensure seamless communication and proper setup. We are glad they provided clear instructions for your new heat pump, Mollie! Enjoy the reliable comfort.

Rob Beazizo3 reviewsTotal number of Google reviews Rob has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

My whole experience replacing an entire aging HVAC system with a modern more efficient system went very smoothly thanks to Miles, John, Jacob and Riley. Appreciate the work these folks did.

  • Price assessment: Reasonable price
  • Price: $2,000+
  • Services: Installation
Response from the owner · a week ago

Rob, upgrading to a modern, high-efficiency system is a big project, and I'm glad Miles, John, Jacob, and Riley made the whole installation process completely smooth for you. Enjoy your new comfort!

Angela Lay2 reviewsTotal number of Google reviews Angela has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Awesome experience with ranger heating. Trevor and Joey were professional and kind. Kept my house very clean during the process which I appreciate so much! Very happy with our purchase

  • Price assessment: Great price
Response from the owner · a week ago

Trevor and Joey always make cleanliness and professionalism a top priority during every installation. Angela, we are thrilled you love your new heating purchase and appreciate your wonderful feedback!

Mark Demers2 reviewsTotal number of Google reviews Mark has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Trevor and Joey did an outstanding job installing my Trane AC and Trane Furnace. They patiently listened to all of my questions. I had done a lot of research, and they read all of my documentation that I had given to them to verify the installation! They worked beautifully together as a team and their workmanship was top notch. Ranger is a top notch Trane HVAC company and it shows in their excellant installation technicians. The sales rep Keegan went way over and above the call of duty in helping me with deciding what Trane (AC and furnace) to purchase. Keegan was instrumental in helping me not make a mistake on the size of the AC and furnace, he guided me to the right size for my venting and house and saved me again from making a costly mistake. I highly recommend giving Ranger Heatng and Cooling a chance to come over and give you a bid for a new HVAC system. Whether it be an AC, a furnace, or both an (AC and furnace) you will be glad you did! And make sure to ask for (Trevor and Joey), they are definitely the A-Team and we'll do an excellent job on your new Trane HVAC install!! One more person I should not forget, is the Ranget electrician Riley, who did all of the electrical installation work on my HVAC system. Ranger has their own dedicated electricians, which really makes a difference. They work as a team with the AC/furnace installers, and make sure that all of your electrical needs are covered excellently per code!

  • Price assessment: Great price
  • Price: $1,800–2,000
  • Services: HVAC system repair
Response from the owner · a week ago

Mark, ensuring your Trane system was properly sized and seamlessly installed by Trevor, Joey, and Riley is what we strive for. We truly appreciate your detailed feedback and recommendation!

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Business details