Analyzing 7,234,1467.2M ReviewsFor 20,51020.5K Experts

Experts Reviews · Company report
Ravosa Marine Services LLC logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%85+20.6Value 14%100+14.1Replies to reviews 7%66+4.7Craft & service penalty98−0.2Momentum penalty69−3.1Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE

Ravosa Marine Services LLC

Lynn, MA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #6Position by Experts Score among all companies we track in this category. of 31 boat repair services · 4.9★ from 107 Google reviews

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Report card

Percentile vs other boat repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Ravosa Marine Services LLC is better than 89% of boat repair services.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Ravosa Marine Services LLC is better than 85% of boat repair services.A
85
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Ravosa Marine Services LLC is better than 98% of boat repair services.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Ravosa Marine Services LLC is better than 100% of boat repair services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Ravosa Marine Services LLC is better than 69% of boat repair services.B
69
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Ravosa Marine Services LLC is better than 66% of boat repair services.B
66

Reviews for your job

Customers hired Ravosa Marine Services LLC for 8 kinds of job.

Ravosa Marine Services LLC for general repairs & maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 75/100.How Job match is calculatedBuilt only from reviews Google tagged “General repairs & maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#5 / 10

All 6 Google reviews tagged “General repairs & maintenance”

BritneyLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Chris and his crew have taken exceptional care of all of our boats for the past 6+ Years. Great attention to detail, professional, reliable and most of all- knowledgeable. Chris doesn’t cut any corners and it shows because our boats always make it back to the dock. Couldn’t be happier with Ravosa Marine Services. Highly recommended, A+++

Customer photo from Britney's review
Accessory & electronic installationsBattery inspection/serviceEngine repair
CamLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Ravosa Marine Services is an exceptional company that truly goes above and beyond to provide top-notch service to their clients. They have a team of highly skilled and experienced professionals who are passionate about what they do, and it shows in the quality of their work. Whether you need routine maintenance or a…

Battery inspection/serviceBoat cleaningEngine repair
Jon7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Chris and team helped out with a boat service that was needed. Some general repairs and tune up. He got us in quickly, and the interaction was great and friendly. The boat is in tip top shape for this season. Totally recommend!

General repairs & maintenance
Daniel4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Chris was terrific. Showed up on time, diagnosed a perplexing issue with our Suzuki motor that had challenged several other mechanics in about 20 minutes, and was able to fit us in quickly. He was also incredibly diligent about tracking down and sourcing parts as quickly as possible dealing with the challenging…

Boat trailer serviceEngine repairGeneral repairs & maintenance+ Punctuality+ Quality+ Professionalism
DerekLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Chris is the absolute best in the business. Professional, prompt, courteous, honest and reasonably priced. I couldn't be happier with my dealings with Chris and Ravosa Marine Services and am so glad I found him! Thanks for everything and I look forward to continuing to work with you!

Boat trailer serviceGeneral repairs & maintenanceOil change+ Professionalism+ Value
John3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great service! Very professional and knowledgeable. Chris and his team were great from start to finish

General repairs & maintenance

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
General repairs & maintenance6—
Engine repair4—
Oil change4—
Winterization4—
Battery inspection/service3—
General installation3—
Tune-ups3—
Boat trailer service3—

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