iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%93+59.1Reliability 28%85+24Replies to reviews 8%69+5.7Experts Score= 89Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#96 of 158 massage therapistsiPosition by Experts Score among all companies we track in this category. · better than 39%
4.9★★★★★273 Google reviews · 24 photos
96%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
3.1%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Rawlinson Chiropractic 4.9 out of 5 based on 273 reviews, frequently praising the thoroughness of adjustments, in-house x-ray availability, and the staff's friendly communication. Patients often highlight the doctor's ability to identify specific issues like scoliosis or vertigo and note the office's efficiency with scheduling. However, lower-rated feedback indicates recurring concerns regarding insurance billing errors and a lack of adherence to health safety protocols during specific periods.
Google rating: 4.9 out of 5 from 273 reviews (96% five-star).
Reviews on this page: 273 Google reviews (169 with written comments, 2 with photos).
Owner responses: the business replied to 63% of reviews.
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.
Rawlinson ChiropracticMassage Therapists median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Rawlinson Chiropractic: 93/100 on this factor. Category median: 94.A
93
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Rawlinson Chiropractic: 85/100 on this factor. Category median: 94.A
85
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
–
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Rawlinson Chiropractic: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Rawlinson Chiropractic: 69/100 on this factor. Category median: 73.B
69
Bar = this company · dark tick = category median.
Star ratings
273 Google reviews we collected
4.9of 5
5 stars26296%
4 stars52%
3 stars21%
2 stars10%
1 star31%
Praise vs complaints
Phrases our text analysis found in 169 written reviews
98%praise
Praise18498%
Complaints32%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude8847%
Would recommend2714%
Quality & results2413%
Speed & response179%
Honesty & trust126%
Communication105%
Price & value95%
What customers talk about
We read 169 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The entire staff is friendly, welcoming, and amazing from the moment you walk through the door.”
“If you’re looking for a chiropractor who truly cares about their patients and provides excellent care, I highly recommend Rawlinson Chiropractic!”
“Very friendly and professional staff, I was there with my family and we all had an excellent service and experience.”
“I appreciate the staff’s attention to running a very busy office efficiently while being warm and welcoming.”
“You can tell they genuinely care about your health and well-being, and that makes such a difference.”
“They gave me an initial exam with x-rays and fully explained my options and a treatment plan.”
“Went in for a diagnostic for my lower back pain and they offered a good affordable session that included x-rays and an adjustment.”
People customers mention
Chiropractor8 reviews
Trevis4 reviews
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praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Melynda8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
We love this office. Dr R and staff are amazing always. Very thorough and always get a great adjustment.
Evalee2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
⭐️⭐️⭐️⭐️⭐️
Rawlinson Chiropractic is truly the best chiropractic office in town! I’ve had an amazing experience here. The adjustments are thorough, and they really take the time to pay attention to every detail instead of making you feel rushed.
You can tell they genuinely care about your health and well-being, and…
CindyLocal Guide · 15 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
I have been going to Dr. Rawlinson for a long time!! He is the best! My job is pretty taxing on my back and neck and he has managed to put me back together every time.
I highly recommend him and will not trust anyone else!
Thank you Dr. Rawlinson and team!!
MichaelLocal Guide · 18 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★
Dr. Rawlinson has been treating me for about a year. I have had numerous severe injuries over the years and several surgeries that have left me with arthritis. Dr. Rawlinson is one of the few chiropractors [very few] I have seen that has been able to understand what is happening to me and help me... I would not be…
lauraLocal Guide · 39 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★
One of the best Chiropractors ive ever been to. Fantastic staff. Always to satisfaction.
thebookofsavings7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Dr Rawlinson always gives me great adjustments when I'm in pain. Very happy with his services.
We love this office. Dr R and staff are amazing always. Very thorough and always get a great adjustment.
Response from the owner · 3 weeks ago
Thank you for your review! We are so happy that you had a positive experience. We love that we were able to provide you with an amazing experience. Looking forward to seeing you at your next visit!
Evalee2 reviewsiTotal number of Google reviews Evalee has written across all businesses on Google Maps, not just this one.
⭐️⭐️⭐️⭐️⭐️
Rawlinson Chiropractic is truly the best chiropractic office in town! I’ve had an amazing experience here. The adjustments are thorough, and they really take the time to pay attention to every detail instead of making you feel rushed.
You can tell they genuinely care about your health and well-being, and that makes such a difference. The entire staff is friendly, welcoming, and amazing from the moment you walk through the door.
If you’re looking for a chiropractor who truly cares about their patients and provides excellent care, I highly recommend Rawlinson Chiropractic! ❤️🙌
Response from the owner · a month ago
Really appreciate the feedback! We are so delighted to hear that you had a great experience.
Cindy PetersonLocal Guide · 15 reviewsiTotal number of Google reviews Cindy has written across all businesses on Google Maps, not just this one.
I have been going to Dr. Rawlinson for a long time!! He is the best! My job is pretty taxing on my back and neck and he has managed to put me back together every time.
I highly recommend him and will not trust anyone else!
Thank you Dr. Rawlinson and team!!
Response from the owner · 2 months ago
Thank you for the great review! We are so happy to hear that you were satisfied with your experience at our office. We hope to see you soon again :)
Michael KregnessLocal Guide · 18 reviewsiTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
Dr. Rawlinson has been treating me for about a year. I have had numerous severe injuries over the years and several surgeries that have left me with arthritis. Dr. Rawlinson is one of the few chiropractors [very few] I have seen that has been able to understand what is happening to me and help me... I would not be doing as well as I am doing without the knowledge and skill of Dr. Rawlinson. Recommended without reservations of any kind... very excellent Doctor of Chiropractic.
Response from the owner · 3 years ago
Thanks for taking thr time to write us a review and we are pleased to be of service. Take care!
laura CampbellLocal Guide · 39 reviewsiTotal number of Google reviews laura has written across all businesses on Google Maps, not just this one.
One of the best Chiropractors ive ever been to. Fantastic staff. Always to satisfaction.
Response from the owner · 11 months ago
Thank you for your review! We are so happy that you had a positive experience. We love that we were able to provide you with an amazing experience. Looking forward to seeing you at your next visit!
Matt Brown4 reviewsiTotal number of Google reviews Matt has written across all businesses on Google Maps, not just this one.
The Doc and the staff here are top notch. They are on top of scheduling and responding, and the doc is very knowledgeable and can tell where my problem areas are by touch.
Response from the owner · a year ago
Thank you for your review! We are so happy that you had a positive experience. We love that we were able to provide you with an amazing experience. Looking forward to seeing you at your next visit!
Lus Adriana2 reviewsiTotal number of Google reviews Lus has written across all businesses on Google Maps, not just this one.
Great office, they do x-rays in house so you don’t have to go anywhere else and I felt fully taken care of with my tailored treatment. Very knowledgeable doctor and the nicest office staff ever.
Response from the owner · a year ago
Really appreciate the feedback! We are so delighted to hear that you had a great experience.
Claudia yanez11 reviewsiTotal number of Google reviews Claudia has written across all businesses on Google Maps, not just this one.
