Ray Auto Repair

Transmission shop · Haledon, NJ · reviewed since 2009

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%31+2.2Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#16 of 78 tire shopsPosition by Experts Score among all companies we track in this category. · better than 81%
4.9 ★★★★★ 56 Google reviews · 1 photos
95%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
0%reviews answered by the owner
Oct 2026latest review

Ray Auto Repair at a glance

Google reviewers rate Ray Auto Repair 4.9 out of 5 based on 56 reviews, highlighting fair pricing, honest diagnostics, and friendly staff. Customers frequently mention quick turnaround times for services like tire repairs and complex mechanical issues, noting that communication is clear and work is completed reliably. The owner has not replied to any reviews, yet patrons consistently describe the shop as trustworthy and professional without identifying specific employees.

  • Google rating: 4.9 out of 5 from 56 reviews (95% five-star).
  • Reviews on this page: 56 Google reviews (38 with written comments).
  • Owner responses: the business replied to 0% of reviews.
  • Most recent review: October 14, 2026.
  • Service: Tire Shop serving Haledon, New Jersey.

Data from Google, last updated October 26, 2026.

Score profile vs other tire shops

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

Satisfaction93Reliability91Craft & service–Value100Momentum100Replies to reviews31Satisfaction: 93 (median 83)Reliability: 91 (median 81)Value: 100 (median 100)Momentum: 100 (median 100)Replies to reviews: 31 (median 34)
Ray Auto RepairTire Shops median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Ray Auto Repair: 93/100 on this factor. Category median: 83.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Ray Auto Repair: 91/100 on this factor. Category median: 81.A
91
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Ray Auto Repair: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Ray Auto Repair: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Ray Auto Repair: 31/100 on this factor. Category median: 34.D
31

Bar = this company · dark tick = category median.

Star ratings

56 Google reviews we collected

  • 5 stars5395%
  • 4 stars24%
  • 3 stars00%
  • 2 stars00%
  • 1 star12%

Praise vs complaints

Phrases our text analysis found in 38 written reviews

  • Praise88100%
  • Complaints00%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price375%
  • Reasonable125%
  • Overpriced00%
  • Not sure00%

Topic share

How often each topic comes up in the written reviews

  • Price & value2427%
  • Staff & attitude1719%
  • Quality & results1517%
  • Honesty & trust1214%
  • Would recommend1011%
  • Speed & response89%
  • Communication22%

What customers talk about

We read 38 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Ray's Auto Repair provides professional, honest service at fair prices.”
  • “These guys are awesome - friendly, fair and trustworthy.”
  • “Ray and his guys did a great job with my 1987 Corvette which most mechanics didn’t want to work on.”
  • “Ray auto repair are honest and fast, and you can trust Ray 100%.”
  • “Very reasonable, fast service, can fix anything, highly recommended.”
  • “I dropped in with a nail on my tire and he repaired it very fast.”
  • “Communication is clear and consistent, which makes the entire process straightforward and stress-free.”

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Ray Auto Repair for 2 kinds of job. Pick one to see what they paid and said.

Recent reviews

Peter12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Ray and his guys did a great job with my 1987 Corvette which most mechanics didn’t want to work on. Very professional and very fair price. I HIGHLY RECOMMEND!

Great price
Bradley6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Reasonable rates, great service, and great People. I had him fix an item no body could figure out.. and he did.. will go back! Highly reccomend.

Great priceService not listed
JennyLocal Guide · 54 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

A fantastic job! What nice people. My dad always speaks highly of Ray's. NOW I know why first hand. Helped me with my tire when I was in a bind. Thank you!

Great priceTires
Patricia6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Ray's Auto Repair provides professional, honest service at fair prices. Communication is clear and consistent, which makes the entire process straightforward and stress-free. I have never experienced an issue with the quality of their work; it is completed correctly and reliably. As a woman, I value being treated…

TiresBrakes
PhilipLocal Guide · 107 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Ray and his guys do a great job. Straight shooters and reasonably priced. I highly recommend him.

Soha15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

One of the best. Very reasonable, fast service, can fix anything, highly recommended.

Photos

Customer reviews

4.9 ★★★★★ 56 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Filter by topic — each topic is highlighted in the reviews in the same color
Peter E. Reyes12 reviewsTotal number of Google reviews Peter has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Ray and his guys did a great job with my 1987 Corvette which most mechanics didn’t want to work on. Very professional and very fair price. I HIGHLY RECOMMEND!

  • Price assessment: Great price
Tyler YaccarinoLocal Guide · 93 reviewsTotal number of Google reviews Tyler has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Ray is a standup businessman who does great work.

Bradley Wilkinson (bradleygt)6 reviewsTotal number of Google reviews Bradley has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Reasonable rates, great service, and great People. I had him fix an item no body could figure out.. and he did.. will go back! Highly reccomend.

  • Price assessment: Great price
  • Services: Service not listed
Jenny MDCLocal Guide · 54 reviewsTotal number of Google reviews Jenny has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

A fantastic job! What nice people. My dad always speaks highly of Ray's. NOW I know why first hand. Helped me with my tire when I was in a bind. Thank you!

  • Price assessment: Great price
  • Services: Tires
Patricia Carroll6 reviewsTotal number of Google reviews Patricia has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Ray's Auto Repair provides professional, honest service at fair prices. Communication is clear and consistent, which makes the entire process straightforward and stress-free. I have never experienced an issue with the quality of their work; it is completed correctly and reliably. As a woman, I value being treated with respect and never spoken to condescendingly. This is a business I confidently recommend

  • Services: Tires, Brakes
Philip LehrLocal Guide · 107 reviewsTotal number of Google reviews Philip has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Ray and his guys do a great job. Straight shooters and reasonably priced. I highly recommend him.

Chris K2 reviewsTotal number of Google reviews Chris has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great service and great prices. Staff very knowledgeable and friendly.

Soha Sawaged15 reviewsTotal number of Google reviews Soha has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

One of the best. Very reasonable, fast service, can fix anything, highly recommended.

Erika VallabhaneniLocal Guide · 11 reviewsTotal number of Google reviews Erika has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Jason from Ray's auto repair was super helpful....I dropped in with a nail on my tire and he repaired it very fast.....everyone was friendly and caring.....I was very thankful

Lori GreyshockLocal Guide · 28 reviewsTotal number of Google reviews Lori has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

These guys are GREAT!!! fixed my flat tire quickly and checked the pressure on all tires this morning!! Even helped reset my tire setting on the dash! Great , swift, customer service!!! THANK YOU!!!!👏🏼

Ray Auto Repair on Google Maps →

Business details