iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#15 of 91 tree trimming servicesiPosition by Experts Score among all companies we track in this category. · better than 84%
5.0★★★★★210 Google reviews · 24 photos
97%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers consistently praise the company for prompt same-day service, clear communication, and reasonable pricing. Reviews highlight successful irrigation repairs, tree removal, mowing, and full yard transformations, noting that crews arrive on time and leave work sites clean. The business demonstrates a responsive approach by providing quick quotes and accommodating urgent scheduling needs. With a perfect 5.0 rating from 210 reviews, the owner actively engages with feedback, and no recurring criticisms appear in the provided excerpts.
Google rating: 5.0 out of 5 from 210 reviews (97% five-star).
Reviews on this page: 210 Google reviews (185 with written comments, 15 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: October 22, 2026.
Service: Tree Trimming Service serving Tuscaloosa, Alabama.
Data from Google, last updated November 5, 2026.
Score profile vs other tree trimming services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: satisfaction.
Ray Of Hope Properties LLCTree Trimming Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Ray Of Hope Properties LLC: 97/100 on this factor. Category median: 95.A
97
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Ray Of Hope Properties LLC: 99/100 on this factor. Category median: 93.A
99
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Ray Of Hope Properties LLC: 100/100 on this factor. Category median: 98.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Ray Of Hope Properties LLC: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Ray Of Hope Properties LLC: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Ray Of Hope Properties LLC: 100/100 on this factor. Category median: 77.A
100
Bar = this company · dark tick = category median.
Star ratings
210 Google reviews we collected
5.0of 5
5 stars20397%
4 stars73%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 185 written reviews
100%praise
Praise402100%
Complaints10%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price2349%
Reasonable2451%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results9724%
Staff & attitude8521%
Would recommend7318%
Speed & response6316%
Price & value369%
Communication266%
Honesty & trust236%
What customers talk about
We read 185 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Excellent work — the ground where the yard hydrant was dug up was put back in a way that I can’t even tell where it was!”
“Respectful, diligent, clean, and knowledgeable about everything they did.”
“I would highly recommend Ray of Hope to anyone looking for landscape and lawn needs.”
“Mr King was able to determine our irrigation problem and fix it promptly.”
“They responded to our call quickly, came out promptly to assess the job, and provided a very reasonable quote.”
“He explained so throughly what was happening with our system and what steps he was taking to correct the issue.”
“Our front yard looks better than I imagined, and it’s honestly made such a difference.”
People customers mention
Curtis23 reviews
King7 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Ray Of Hope Properties LLC for 8 kinds of job. Pick one to see what they paid and said.
JasonLocal Guide · 136 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Curtis did some irrigation system work for us (realigning sprinklers and removing/capping off a yard hydrant). Excellent work — the ground where the yard hydrant was dug up was put back in a way that I can’t even tell where it was! Will use again when needed for sure.
Kewanee2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★
Curtis was awesome with helping us.He came out to help with a sprinkler issue we were having. He was very knowledgeable and experienced. He explained so throughly what was happening with our system and what steps he was taking to correct the issue. It gave me
peace of mind and I became more knowledgeable about how our system operates.Thank You!
James2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Came out the same day to diagnose problems with our irrigation system. Followed up the next day to complete the job. Called this guy because he had 5 star reviews and I wasn’t disappointed.
James8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Curtis and crew did an excellent job with my backyard. They cut down 30 or so trees, killed all the underbrush, played pine straw and a pallet of sod. The results are perfect! Respectful, diligent, clean, and knowledgeable about everything they did. I would highly recommend Ray of Hope to anyone looking for landscape and lawn needs.Thanks Curtis!
Great priceTree landscapingSod installationLawn mowing & maintenance
Ashley1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
I absolutely love how my yard turned out, I wish I had a before and after to post. The grass had grown very tall and I appreciate them taking the time to get it cut down. Wonderful job!!!
Reasonable priceLawn mowing & maintenance
Artie1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Curtis did an outstanding job of repairing my lawn sprinkler valve problem. He came on the same day that I contacted him, changed the valve parts and got the sprinkler system working again. He put the dirt and grass back in place and cleaned up the work site. His price for the work was reasonable.
Mr King was able to determine our irrigation problem and fix it promptly.
Response from the owner · a week ago
We appreciate the 5-star review and your kind words about Mr. King. It’s great to hear he was able to identify the irrigation issue and get it fixed promptly. Thank you for choosing Ray Of Hope Properties LLC.
Jason ElliottLocal Guide · 136 reviewsiTotal number of Google reviews Jason has written across all businesses on Google Maps, not just this one.
Curtis did some irrigation system work for us (realigning sprinklers and removing/capping off a yard hydrant). Excellent work — the ground where the yard hydrant was dug up was put back in a way that I can’t even tell where it was! Will use again when needed for sure.
Response from the owner · 2 weeks ago
We appreciate the 5-star review and are glad Curtis delivered excellent irrigation system work for you. It’s great to hear the yard hydrant area was restored so well that you can’t even tell it was dug up. We’d be happy to help again whenever you need us.
Kewanee Poole2 reviewsiTotal number of Google reviews Kewanee has written across all businesses on Google Maps, not just this one.
Curtis was awesome with helping us.He came out to help with a sprinkler issue we were having. He was very knowledgeable and experienced. He explained so throughly what was happening with our system and what steps he was taking to correct the issue. It gave me
peace of mind and I became more knowledgeable about how our system operates.Thank You!
Response from the owner · a year ago
Thank you. We’re happy to help. Call on us anytime!
James2 reviewsiTotal number of Google reviews James has written across all businesses on Google Maps, not just this one.
Came out the same day to diagnose problems with our irrigation system. Followed up the next day to complete the job. Called this guy because he had 5 star reviews and I wasn’t disappointed.
Response from the owner · a month ago
Thank you for choosing us for your irrigation system repair needs. We appreciate your business and your service to our community!
James Weathers8 reviewsiTotal number of Google reviews James has written across all businesses on Google Maps, not just this one.
Curtis and crew did an excellent job with my backyard. They cut down 30 or so trees, killed all the underbrush, played pine straw and a pallet of sod. The results are perfect! Respectful, diligent, clean, and knowledgeable about everything they did. I would highly recommend Ray of Hope to anyone looking for landscape and lawn needs.Thanks Curtis!
Price assessment: Great price
Services: Tree landscaping, Sod installation, Lawn mowing & maintenance, Tree removal
Response from the owner · a month ago
We truly appreciate your recommendation and kind words. If you ever need assistance with your landscape and lawn needs in the future, please don't hesitate to reach out. Thank you for choosing Ray of Hope!
Libby Medicus2 reviewsiTotal number of Google reviews Libby has written across all businesses on Google Maps, not just this one.
I absolutely love how my yard turned out, I wish I had a before and after to post. The grass had grown very tall and I appreciate them taking the time to get it cut down. Wonderful job!!!
Price assessment: Reasonable price
Services: Lawn mowing & maintenance
Response from the owner · 2 months ago
Thank you for choosing us for your lawn service needs. We appreciate your business!
Artie Pennington1 reviewiTotal number of Google reviews Artie has written across all businesses on Google Maps, not just this one.
Curtis did an outstanding job of repairing my lawn sprinkler valve problem. He came on the same day that I contacted him, changed the valve parts and got the sprinkler system working again. He put the dirt and grass back in place and cleaned up the work site. His price for the work was reasonable.
Response from the owner · 2 months ago
Thank you for choosing us for your irrigation repair service. We appreciate your business!
Stephanie Barnett7 reviewsiTotal number of Google reviews Stephanie has written across all businesses on Google Maps, not just this one.
Great experience working with Ray of Hope. Talked details over the phone and got a quote the same afternoon. Then the work was done perfectly with a picture to confirm. Extremely smooth and easy. Thanks Team! Always comes in clutch and extremely helpful in short timelines!
Price assessment: Reasonable price
Services: Lawn mowing & maintenance
Response from the owner · 2 years ago
Thank you for choosing Ray of Hope Properties for your lawn care needs!