Analyzing 6,830,1386.8M ReviewsFor 19,36219.4K Experts

Experts Reviews · Company report
Ray's Auto Body logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%82+5.8Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE

Ray's Auto Body

Ogden, UT · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #39Position by Experts Score among all companies we track in this category. of 218 auto repair shops · 4.9★ from 1,055 Google reviews

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Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Ray's Auto Body is better than 95% of auto repair shops.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Ray's Auto Body is better than 94% of auto repair shops.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Ray's Auto Body is better than 100% of auto repair shops.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Ray's Auto Body is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Ray's Auto Body is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Ray's Auto Body is better than 82% of auto repair shops.A
82

Reviews for your job

Customers hired Ray's Auto Body for 8 kinds of job.

Ray's Auto Body for auto body & trim replacement

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.34
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 97/100.How Job match is calculatedBuilt only from reviews Google tagged “Auto body & trim replacement”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 3

All 34 Google reviews tagged “Auto body & trim replacement” · showing 20

S5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Right from the beginning, the entire office staff/owners made the process of replacing the rear bumper and side panel on my Kia Sportage AND dealing with the rental car and insurance businesses SO EASY! Every one was Very professional and knowledgeable - they did what they said they would do - on time, at the price…

Auto body & trim replacementPainting
JessicaCronquist5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

The staff at Ray’s were friendly, honest, and fast. They had my truck back to me as promised and the body work looks amazing. 10/10 recommend these guys!

Auto body & trim replacement
Jason11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I love this place they always are top notch in customer service. They’re the best in auto repair and paint. I refer everyone to them, 100% satisfied

Auto detailingAuto body & trim replacement
Gloria13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Nice nice people. Kept me informed. Final price was lower than the bid. Going back with husband’s car soon.

Auto body & trim replacement
JoelLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

They got my truck in quickly and did fantastic work.

Auto body & trim replacementAuto detailing
DaltonLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Communication was always very clear with Rays and repaired my Audi perfectly.

Auto body & trim repairAuto body & trim replacement
Jai'mielleLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I got my car fixed from Ray's and I am very pleased! Thank you so much. I am a picky person and I am very satisfied with their work. My car looks beautiful. You would never know that it was wrecked. I highly recommend

Auto body & trim replacementPainting
kristy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Always my choice of auto body work and will continue to be because of quality work and great service

Auto body & trim replacement
Dee10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great service. Great people. Great work

Auto body & trim repairAuto body & trim replacementBody & Trim
JedLocal Guide · 226 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great team to work with. My car looks great.

Auto body & trim replacement
Jim9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great customer service , good pricing , worked well with out insurance, and great quality, would use them again !!!

Auto body & trim replacement
Julie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great work! awesome customer service!!

Auto body & trim replacement
BrianLocal Guide · 51 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very professional and friendly they do good work. They get you in and out quickly I've used them for body work on multiple cars and also restored a couple of classics

Auto body & trim replacementAuto detailingBody & Trim
WesleyLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The service we received exceeded my expectations throughout this whole process. My wife was rear-ended in Orem right after the holidays in her newer vehicle. Not having to go through this process for years we were concerned about how long it would take to fix my wife's car and how the whole process works. I found…

Auto body & trim repairAuto body & trim replacementBody & Trim
mikayla3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They helped me with getting my bumper fixed.They are great to work with and were right on schedule with the time frame they gave me. Very friendly and helpful! Even washed my car and vacuumed it. Will definitely go back in the future!

Auto body & trim replacement
Pamela4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent job. Great customer service. Would highly recommend.

Auto body & trim repairAuto body & trim replacementBody & Trim
ddwinget17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Service was very fast, extremely friendly, and they did an awesome job. Very satisfied!! Highly recommend!

Auto body & trim replacementPainting
Ashlee6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Awesome customer service. Was able to get my car in the shop 1 hour after my incident even when they were about to close. They went above and beyond and checked everything and didn’t skip a step or cut corners. Even helped out with my rental return. Very pleased with this shop

Auto body & trim repairAuto body & trim replacementBody & Trim
AnnaLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

We are happy with the results of the repair

Auto body & trim replacementBody & Trim
Melissa2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I will from now on remain loyal to this shop! They were so helpful, very kind, an fixed my vehicle the correct way! Definitely referring them as well as using them for all future needs!! ❤️

Auto body & trim replacement

Show more auto body & trim replacement reviews (14 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 38%Reasonable 56%Overpriced 0%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
Body & Trim294—
Painting222—
Auto body & trim repair55—
Auto body & trim replacement34—
Auto detailing14—
Steering & suspension repair13—
Electrical9—
Welding9—

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