Carpet cleaning service · Danville, IN · reviewed since 2013
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%96+56.3Reliability 26%98+25.6Value 15%90+13.7Craft & service penalty97−0.3Experts Score= 95Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#27 of 61 steam cleaning servicesiPosition by Experts Score among all companies we track in this category. · better than 57%
5.0★★★★★46 Google reviews · 10 photos
98%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers consistently praise Real Green Cleaning for its punctuality, professional communication, and competitive pricing. Reviewers highlight effective stain and odor removal on carpets and upholstery, noting that the use of eco-friendly products is particularly beneficial for households with pets. The service is described as thorough, with carpets drying quickly and looking refreshed after treatment. No recurring criticisms or low-star feedback patterns appear in the provided excerpts.
Google rating: 5.0 out of 5 from 46 reviews (98% five-star).
Reviews on this page: 46 Google reviews (41 with written comments, 1 with photos).
Owner responses: the business replied to 7% of reviews.
Most recent review: January 16, 2026.
Service: Steam Cleaning Service serving Danville, Indiana.
Data from Google, last updated November 2, 2026.
Score profile vs other steam cleaning services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and reliability; weakest: value.
Real Green CleaningSteam Cleaning Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Real Green Cleaning: 96/100 on this factor. Category median: 94.A
96
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Real Green Cleaning: 98/100 on this factor. Category median: 93.A
98
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Real Green Cleaning: 97/100 on this factor. Category median: 98.A
97
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Real Green Cleaning: 90/100 on this factor. Category median: 100.A
90
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Real Green Cleaning: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 84.–
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Bar = this company · dark tick = category median.
Star ratings
46 Google reviews we collected
5.0of 5
5 stars4598%
4 stars00%
3 stars12%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 41 written reviews
100%praise
Praise94100%
Complaints00%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results2729%
Staff & attitude2527%
Speed & response1718%
Would recommend1213%
Price & value89%
Communication44%
Honesty & trust11%
What customers talk about
We read 41 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Real Green Cleaning did a wonderful job deep cleaning the tile in my boutique.”
“He uses eco-friendly products which we very much appreciate, especially since we have animals.”
“They showed up on time, courteous and professional did an outstanding job on my carpet and a sectional couch!”
“I absolutely recommend real Green Cleaning for your home (they clean the carpets in my house too!”
“They were also professional, a great value and had excellent communication.”
“Very friendly, knowledgable, wore feet covers, explained everything, in and out fast- got the job done and answered any questions we had.”
“Excellent service and trustworthy”
People customers mention
Joe5 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Real Green Cleaning for 2 kinds of job. Pick one to see what they paid and said.
MMollieLocal Guide · 10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★
Real Green Cleaning did a wonderful job deep cleaning the tile in my boutique. After the service, it looked brand new! The grout hadn’t been that white since it’s installation. I absolutely recommend real Green Cleaning for your home (they clean the carpets in my house too!) and for any office needs. I will continue using them as long as possible!
DDawne4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★
Could not be happier with this company! Real Green Cleaning got stains out of our carpet that two other carpet cleaning companies had not been able to touch. We will definitely use them again in the future!
SSallyLocal Guide · 30 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
We've had several opportunities to work with Joe and each time, he has far exceeded our expectations! He has cleaned the carpet and tile in our entire house and his attention to detail is nothing short of amazing! He uses eco-friendly products which we very much appreciate, especially since we have animals. He is…
MMikeLocal Guide · 19 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
100% satisfied with Real Green Carpet Cleaning! They showed up on time, courteous and professional did an outstanding job on my carpet and a sectional couch! Very low moisture, carpets dried within a few hours. Their pricing was super competitive, in fact, the lowest of 3 bids and by far the best carpet and upholstery cleaning I’ve ever had! Thank you!
JJoanie7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Joe was able to get rid of stains from a year of baby messes on our white carpet, and had the floors looking like new. He was quick to respond, on time, and very friendly to work with. He even included a bottle of eco friendly spot cleaner! We’re definitely going to be repeat customers
General carpet cleaning+ Responsiveness+ Punctuality+ Quality
AAliceLocal Guide · 16 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
I’ve been a carpet cleaning cleaning client of Real Green for years. He always gets the carpet clean stains and all.
This time I added the cleaning of my Kitchen ceramic tile. Amazing work. It it back to its white and bright like new look. Joe also suggested a different every day cleaner that won’t build up. It’s…
Service not listed+ Responsiveness+ Punctuality+ Quality
Real Green Cleaning did a wonderful job deep cleaning the tile in my boutique. After the service, it looked brand new! The grout hadn’t been that white since it’s installation. I absolutely recommend real Green Cleaning for your home (they clean the carpets in my house too!) and for any office needs. I will continue using them as long as possible!
D
Dawne Davis4 reviewsiTotal number of Google reviews Dawne has written across all businesses on Google Maps, not just this one.
Could not be happier with this company! Real Green Cleaning got stains out of our carpet that two other carpet cleaning companies had not been able to touch. We will definitely use them again in the future!
S
Sally CraigLocal Guide · 30 reviewsiTotal number of Google reviews Sally has written across all businesses on Google Maps, not just this one.
We've had several opportunities to work with Joe and each time, he has far exceeded our expectations! He has cleaned the carpet and tile in our entire house and his attention to detail is nothing short of amazing! He uses eco-friendly products which we very much appreciate, especially since we have animals. He is generous with his time and advice which we have sought, in order to solve some particularly challenging areas. Candidly, he runs the most professional, knowledgeable and caring cleaning business that we've ever worked with to achieve tremendous results! Thank you Joe!
M
Mike LawsonLocal Guide · 19 reviewsiTotal number of Google reviews Mike has written across all businesses on Google Maps, not just this one.
100% satisfied with Real Green Carpet Cleaning! They showed up on time, courteous and professional did an outstanding job on my carpet and a sectional couch! Very low moisture, carpets dried within a few hours. Their pricing was super competitive, in fact, the lowest of 3 bids and by far the best carpet and upholstery cleaning I’ve ever had! Thank you!
P
Paul DailyLocal Guide · 13 reviewsiTotal number of Google reviews Paul has written across all businesses on Google Maps, not just this one.
Joe was able to get rid of stains from a year of baby messes on our white carpet, and had the floors looking like new. He was quick to respond, on time, and very friendly to work with. He even included a bottle of eco friendly spot cleaner! We’re definitely going to be repeat customers
Positive: Responsiveness, Punctuality, Quality, Professionalism, Value
Services: General carpet cleaning
A
Alice WesselLocal Guide · 16 reviewsiTotal number of Google reviews Alice has written across all businesses on Google Maps, not just this one.
I’ve been a carpet cleaning cleaning client of Real Green for years. He always gets the carpet clean stains and all.
This time I added the cleaning of my Kitchen ceramic tile. Amazing work. It it back to its white and bright like new look. Joe also suggested a different every day cleaner that won’t build up. It’s more economical too.
Incredible results and a professional, kind person too
They are a great team. Very friendly, knowledgable, wore feet covers, explained everything, in and out fast- got the job done and answered any questions we had. We have used them every time we need carpet or sofa cleaned. Love them. They also left a bottle of spot cleaner, nice bonus, Would recommend to all friends and family.
Services: General carpet cleaning, Upholstery cleaning
A
Ann Ribits8 reviewsiTotal number of Google reviews Ann has written across all businesses on Google Maps, not just this one.
They did a great job, were on time, worked quickly and were very friendly and wonderful to work with! The carpets are spotless, smell great and dried in record time too!
Positive: Responsiveness, Punctuality, Quality, Professionalism, Value
