Analyzing 8,150,4798.2M ReviewsFor 23,05223.1K Experts

Experts Reviews · Company report
Red Branch Landscape Construction logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%96+25Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

Red Branch Landscape Construction

West Springfield Town, MA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #3Position by Experts Score among all companies we track in this category. of 22 retaining wall contractors · 5.0★ from 64 Google reviews

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Report card

Percentile vs other retaining wall contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Red Branch Landscape Construction is better than 99% of retaining wall contractors.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Red Branch Landscape Construction is better than 96% of retaining wall contractors.A
96
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Red Branch Landscape Construction is better than 99% of retaining wall contractors.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Red Branch Landscape Construction is better than 100% of retaining wall contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Red Branch Landscape Construction is better than 100% of retaining wall contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Red Branch Landscape Construction is better than —% of retaining wall contractors.–
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Reviews for your job

Customers hired Red Branch Landscape Construction for 8 kinds of job.

Red Branch Landscape Construction for retaining wall design

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.2
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—

All 2 Google reviews tagged “Retaining wall design”

Beth3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

John and his entire team were amazing. They transformed an unusable backyard into a perfect space. From the new retaining walls to the new stone pad everything was done perfectly. They were professional, had excellent communication and they were upfront about any cost changes throughout the project. I will…

Great priceLandscape design constructionGrass seedingGrading & resloping
S9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Thank you so much Red Branch! My husband and I are so happy with our new retaining wall! They tore down our old, failing retaining wall and replaced it with a beautiful new one with proper drainage. Such a wonderful, professional, friendly team! They got the job done quickly and at a very fair price! Thank you guys so much!

Customer photo from S's reviewCustomer photo from S's review
Drainage solutionsHardscapingLandscape design+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 100%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Yard landscaping11—
Landscape design11—
Grass seeding9—
Outdoor step construction8—
Stone landscaping7—
Walkway landscaping7—
Yard grading7—
Yard drainage6—

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