General contractor · Ashland City, TN · reviewed since 2022
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%97+25.3Value 15%82+12.5Experts Score= 95Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#4 of 13 kitchen remodeling contractorsiPosition by Experts Score among all companies we track in this category. · better than 75%
5.0★★★★★25 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers describe services including kitchen renovations, deck construction, chimney repairs, and full home rebuilds. Recurring themes highlight punctuality, transparent communication, and adherence to budget and timeline commitments. The company maintains a perfect five-star rating from twenty-five reviews, with the owner responding to every customer review. No negative patterns or criticisms appear in the provided five-star excerpts.
Google rating: 5.0 out of 5 from 25 reviews (100% five-star).
Reviews on this page: 25 Google reviews (25 with written comments).
Owner responses: the business replied to 100% of reviews.
Most recent review: June 24, 2026.
Service: Kitchen Remodeling Contractor serving Ashland City, Tennessee.
Data from Google, last updated October 26, 2026.
Score profile vs other kitchen remodeling contractors
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: value.
This companyKitchen Remodeling Contractors median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Red Oak Building Company, LLC: 98/100 on this factor. Category median: 89.A
98
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Red Oak Building Company, LLC: 97/100 on this factor. Category median: 93.A
97
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 89.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Red Oak Building Company, LLC: 82/100 on this factor. Category median: 100.A
82
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Red Oak Building Company, LLC: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 96.–
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Bar = this company · dark tick = category median.
Star ratings
25 Google reviews we collected
5.0of 5
5 stars25100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 25 written reviews
98%praise
Praise5598%
Complaints12%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price120%
Reasonable480%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Communication1120%
Quality & results1018%
Speed & response916%
Would recommend916%
Honesty & trust713%
Staff & attitude611%
Price & value47%
What customers talk about
We read 25 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Every step of the process, Josh was super communicative and the crews got to work really quickly and efficiently.”
“They are a trusted partner, and I can't thank them enough for their great work!”
“The job was on time, on budget and very neat throughout the installation.”
“I highly recommend Red Oak Building Company for your remodeling needs.”
“Awesome to work with, solid results and transparency in process!”
“Josh is personable, a great communicator, sets expectations, works with you on design and pricing and best of all wants to make sure that you are trul…”
“From estimates through completion of the projects, Red Oak provided great service at a reasonable price.”
People customers mention
Josh7 reviews
Berry3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
What reviewers say about Red Oak Building Company, LLC
From 24 detailed written reviews; every point below is quoted in at least one review.
Mentioned most: Quality of work (16 praise); Would recommend (13 praise); Communication (8 praise); Honesty (6 praise); Speed (4 praise); Reliability (4 praise); Professionalism (4 praise); Friendly & courteous (3 praise).
Laurel1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Red Oak helped us when our RO water system flooded our kitchen floor. We decided to make some changes to the kitchen in the process, and they were FANTASTIC! Every step of the process, Josh was super communicative and the crews got to work really quickly and efficiently. We're so happy with the end result, and really happy with our experience with them.
Joey1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Red Oak Building is the real deal! Josh and his team are phenomenal, and we couldn't do it without them. They are a trusted partner, and I can't thank them enough for their great work!
Great priceTile work installationInstall flooringFan installation
TerrenceLocal Guide · 185 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Red Oak did a fantastic job of taking my dream and vision, and created a beautiful room addition on our home. Awesome to work with, solid results and transparency in process! Couldn't recommend them more!!
Reasonable priceService not listed
David4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★
Josh and Red Oak Building did an excellent job on installing a utility sink in my garage. The job was on time, on budget and very neat throughout the installation. I would not hesitate using Josh and Co for future projects.
Reasonable pricePlumbing fixture installation
Verbon3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★
I used Red Oak Builders to rebuild a rotting chimney on my house. They completed the job in record time and I am very pleased with their work, but the thing that impressed me the most was their communication with me. Josh would call me at least once a day to let me know the status of everything. I am a firm believer…
Reasonable priceDemolition
TimLocal Guide · 59 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★
Josh and his team are amazing. Always communicative, top notch work, and dependable. They make all other General Contractors look bad. I can’t recommend them enough.
Red Oak helped us when our RO water system flooded our kitchen floor. We decided to make some changes to the kitchen in the process, and they were FANTASTIC! Every step of the process, Josh was super communicative and the crews got to work really quickly and efficiently. We're so happy with the end result, and really happy with our experience with them.
Red Oak Building is the real deal! Josh and his team are phenomenal, and we couldn't do it without them. They are a trusted partner, and I can't thank them enough for their great work!
Price assessment: Great price
Services: Tile work installation, Install flooring, Fan installation, Tile work replacement, Paint indoors, Refurbishment, Repair water fixtures, Exterior painting, Remodeling, Drywall installation, Plumbing fixture installation, Repair flooring, Drywall repair
Response from the owner · 4 months ago
Joey, thank you so much, this genuinely means the world to us. We pour everything into every project and every partnership, and hearing that from you makes it all worth it. We’re grateful to have clients like you in our corner. Here’s to many more great things ahead!
Terrence WittmanLocal Guide · 185 reviewsiTotal number of Google reviews Terrence has written across all businesses on Google Maps, not just this one.
Red Oak did a fantastic job of taking my dream and vision, and created a beautiful room addition on our home. Awesome to work with, solid results and transparency in process! Couldn't recommend them more!!
Price assessment: Reasonable price
Services: Service not listed
Response from the owner · 4 months ago
You are the best!
David Strider4 reviewsiTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
Josh and Red Oak Building did an excellent job on installing a utility sink in my garage. The job was on time, on budget and very neat throughout the installation. I would not hesitate using Josh and Co for future projects.
Price assessment: Reasonable price
Services: Plumbing fixture installation
Response from the owner · 4 months ago
Thank you David! It’s always great to see you at the local spot.
Verbon Maness3 reviewsiTotal number of Google reviews Verbon has written across all businesses on Google Maps, not just this one.
I used Red Oak Builders to rebuild a rotting chimney on my house. They completed the job in record time and I am very pleased with their work, but the thing that impressed me the most was their communication with me. Josh would call me at least once a day to let me know the status of everything. I am a firm believer that communication eliminates a lot of problems and apparently Josh feels the same.
Price assessment: Reasonable price
Services: Demolition
Response from the owner · 4 months ago
Hey Neighbor, thanks for the opportunity!
Tim GrayLocal Guide · 59 reviewsiTotal number of Google reviews Tim has written across all businesses on Google Maps, not just this one.
Josh and his team are amazing. Always communicative, top notch work, and dependable. They make all other General Contractors look bad. I can’t recommend them enough.
Response from the owner · 4 months ago
Dude, you are an inspiration! We are always here to help.
Gayle M3 reviewsiTotal number of Google reviews Gayle has written across all businesses on Google Maps, not just this one.
Outstanding service! Josh Berry, Preston Fagerlin, and the entire Red Oak team recently competed two projects at different locations for us.
From estimates through completion of the projects, Red Oak provided great service at a reasonable price.
Response from the owner · 4 months ago
Thank you so much!
Rick Burguieres1 reviewiTotal number of Google reviews Rick has written across all businesses on Google Maps, not just this one.
We had a fabulous experience when contracting with Josh Berry and Red Oak Building Company to resurface and extend our deck. Josh transformed an ordinary deck into an extraordinary outdoor living space! Josh is personable, a great communicator, sets expectations, works with you on design and pricing and best of all wants to make sure that you are truly happy with the final product. And no project is too small for Josh and the team. We asked Josh if he could do some other smaller projects at the house once they completed the deck. He told us he was happy to and worked our smaller projects into his crew's schedule. We were delighted with the workmanship on the projects. Josh's crew is very respectful, polite and organized. We can't say enough good things. We also consider Josh a friend!
Response from the owner · 4 months ago
Thank you for the opportunity!
Bryan Malle17 reviewsiTotal number of Google reviews Bryan has written across all businesses on Google Maps, not just this one.
I own a Painting Company in the Nashville area (Lime Painting) and we worked with Josh and team on a full interior remodel. Josh, Matt, and team were extremely easy to work with and very attentive to their customers needs. The planning and painting process was seamless. I highly recommend Red Oak Building Company for your remodeling needs.
Response from the owner · 4 months ago
I look forward to more in the future!
James Kain4 reviewsiTotal number of Google reviews James has written across all businesses on Google Maps, not just this one.
Red Oak was such a great company to work with on our house. Josh and his team did a full renovation of our pool house and it came out better than we even expected. They were very efficient and communicated really well during the whole project. Afterwards, they have honored their warranty and fixed some minor problems with great response time. I can't recommend them enough.
Response from the owner · 4 months ago
It was fun! I think of you guys every time I drive by your place.
