Tree service · Casselberry, FL · reviewed since 2019
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%97+25.3Value 15%100+15.2Craft & service penalty98−0.2Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#11 of 55 tree removal servicesiPosition by Experts Score among all companies we track in this category. · better than 81%
5.0★★★★★63 Google reviews · 24 photos
98%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Red Oak Tree Service LLC five stars based on sixty-three reviews, noting that the owner responds to all feedback. Customers frequently highlight punctuality, clear communication, and competitive pricing for services like tree removal, trimming, and stump grinding. Recurring themes include thorough cleanup of debris and professional conduct, with no common criticisms identified in the provided excerpts.
Google rating: 5.0 out of 5 from 63 reviews (98% five-star).
Reviews on this page: 63 Google reviews (61 with written comments, 9 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: October 16, 2026.
Service: Tree Removal Service serving Casselberry, Florida.
Data from Google, last updated October 26, 2026.
Score profile vs other tree removal services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Red Oak Tree Service LLCTree Removal Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Red Oak Tree Service LLC: 99/100 on this factor. Category median: 95.A
99
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Red Oak Tree Service LLC: 97/100 on this factor. Category median: 94.A
97
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Red Oak Tree Service LLC: 98/100 on this factor. Category median: 99.A
98
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Red Oak Tree Service LLC: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Red Oak Tree Service LLC: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 73.–
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Bar = this company · dark tick = category median.
Star ratings
63 Google reviews we collected
5.0of 5
5 stars6298%
4 stars12%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 61 written reviews
100%praise
Praise186100%
Complaints00%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price338%
Reasonable563%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results3720%
Price & value3519%
Would recommend3519%
Speed & response3318%
Staff & attitude3217%
Communication74%
Honesty & trust74%
What customers talk about
We read 61 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They communicate well, do great work and most importantly for me are the cleanest service we’ve used.”
“Best, the price quoted was very reasonable for the work done.”
“Definitely recommend their service for any tree removal.”
“Does great work Had a lot of vines and undergrowth Joe had it completely gone in no time”
“They were very professional and I can’t wait to hire them again for another project.”
“Red Oak Tree Service was on time and communicated in a very professional manner.”
“If you’re looking for thorough service, good communication and honesty.”
People customers mention
Joe17 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Red Oak Tree Service LLC for 4 kinds of job. Pick one to see what they paid and said.
Todd2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
We have used Joe and team repeatedly over the last several years. They communicate well, do great work and most importantly for me are the cleanest service we’ve used. They go the extra mile to leave my property nicer than it was when they arrived.
Tree trimming & pruning
LoriLocal Guide · 20 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
We have used this company several times to trim our trees. They are always prompt and efficient. Perfect customer service. They do a great job and clean up after themselves. Could not be more pleased.
Vincent1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Joe and the team at Red Oak Tree Service are outstanding! They had the best quote in the Orlando area. The service was fast and reliable. Definitely recommend their service for any tree removal. Thanks Joe.
Great priceTree stump grindingTree stump removal
Heather1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★
Amazing work! They were very professional and I can’t wait to hire them again for another project.
Tree removal
Carl3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Does great work Had a lot of vines and undergrowth Joe had it completely gone in no time
Reasonable priceService not listed
ChrisLocal Guide · 10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Joe and team arrived as scheduled, worked quickly and efficiently cutting down a large tree in our yard and removed all the debris as quoted. Best, the price quoted was very reasonable for the work done.
We have used Joe and team repeatedly over the last several years. They communicate well, do great work and most importantly for me are the cleanest service we’ve used. They go the extra mile to leave my property nicer than it was when they arrived.
Services: Tree trimming & pruning
Response from the owner · a week ago
Todd, thank you for your continued trust and for the thoughtful review. We’re proud Joe and the crew’s clear communication, quality work, and clean-up made a difference, and we’ll be sure to pass along your praise. We appreciate your support and look forward to helping again when needed.
Lori CLocal Guide · 20 reviewsiTotal number of Google reviews Lori has written across all businesses on Google Maps, not just this one.
We have used this company several times to trim our trees. They are always prompt and efficient. Perfect customer service. They do a great job and clean up after themselves. Could not be more pleased.
Response from the owner · a week ago
Lori, thank you for trusting us with your trees and for sharing such a positive review. We’re glad our prompt, efficient trimming, careful cleanup, and customer service continue to meet your expectations. We appreciate your repeat business and look forward to helping you again.
Vincent Hughes1 reviewiTotal number of Google reviews Vincent has written across all businesses on Google Maps, not just this one.
Joe and the team at Red Oak Tree Service are outstanding! They had the best quote in the Orlando area. The service was fast and reliable. Definitely recommend their service for any tree removal. Thanks Joe.
Price assessment: Great price
Services: Tree stump grinding, Tree stump removal
Response from the owner · 2 weeks ago
Vincent, thank you for the glowing review and recommendation. We’re glad Joe and the crew provided a competitive quote and delivered fast, reliable tree removal. We will pass your thanks along and appreciate you choosing Red Oak.
Heather Ridgewell-Dodd1 reviewiTotal number of Google reviews Heather has written across all businesses on Google Maps, not just this one.
Does great work Had a lot of vines and undergrowth Joe had it completely gone in no time
Price assessment: Reasonable price
Services: Service not listed
Response from the owner · a month ago
Thanks for the 5-star review, Carl. We are glad Joe cleared the vines and undergrowth quickly and that you are pleased with the result. We appreciate your trust and look forward to helping again.
ChrisLocal Guide · 10 reviewsiTotal number of Google reviews Chris has written across all businesses on Google Maps, not just this one.
Joe and team arrived as scheduled, worked quickly and efficiently cutting down a large tree in our yard and removed all the debris as quoted. Best, the price quoted was very reasonable for the work done.
Response from the owner · a month ago
Chris, thanks for the fantastic review. We’re glad Joe and the crew arrived as scheduled, removed the large tree efficiently, and cleared all debris while keeping the price fair. We appreciate your trust and would be happy to help again.
Nick Viera1 reviewiTotal number of Google reviews Nick has written across all businesses on Google Maps, not just this one.
Joseph and his crew did an outstanding job. They were on time and completed the requested service promptly. Everything was cleaned after completion. Highly recommended! Good price too!
Price assessment: Great price
Services: Tree trimming & pruning
Response from the owner · a month ago
Nick, thanks for the great review. We’re glad Joseph and the crew arrived on time, completed the job promptly, and left the area clean. We appreciate the recommendation and are pleased our price met your expectations.
Sheila Annette3 reviewsiTotal number of Google reviews Sheila has written across all businesses on Google Maps, not just this one.
Red Oak Tree Service removed 2 large trees growing between my neighbors fence and the power supply to our house. One of the trees was dead and unstable.. It was a pleasure (& a relief) to watch their experienced crew complete the job without issue. Their current, valid insurance certificate was attached to the email quote so we had no worries about "what-if's" A few of our oaks got much needed trims as well and look so much better & healthier now. Because this company has high quality equipment, there were no drag marks or tractor tracks through my yard. They gave cleanup full attention and didnt leave a mess.
If you've ever negotiated pricing with a typical tree service you know how frustrating it can be. There was none of that foolishness with Red Oak. Their pricing was great and they didn't take any shortcuts to make up lost profit margins. Since the work was completed almost 2 years ago, I have recommended Red Oak to friends and neighbors and they'll continue to be the tree service I call in the future.
Price assessment: Great price
Services: Tree trimming & pruning, Tree removal
Response from the owner · a month ago
Sheila, thank you for the detailed review. We’re glad our crew could safely remove the unstable tree, trim your oaks, and leave your yard tidy without tracks, and that the insurance paperwork and fair pricing gave you confidence. We appreciate your referrals and look forward to helping you again.
Olivia Guerricagoitia10 reviewsiTotal number of Google reviews Olivia has written across all businesses on Google Maps, not just this one.
Joe and his team completely transformed this corner in our back yard. It was so overgrown and had multiple tree stumps that kept spreading weeds everywhere. We were overwhelmed by it so we hired Joe to help us! And wow, I'm so pleased that all of it is completely gone and now we don't have this eye sore in our backyard. I highly recommend him!
Response from the owner · a month ago
Olivia, thank you for the kind review. We’re glad Joe and the crew were able to remove the stumps and clear the overgrown corner so it’s no longer an eyesore, and we appreciate your recommendation. We’d be happy to help again if you need anything.
CAROL VIERIMA2 reviewsiTotal number of Google reviews CAROL has written across all businesses on Google Maps, not just this one.
Red Oak Tree Service was on time and communicated in a very professional manner. He went up this Bismarck Palm like there was nothing to it. He did a great job and did exactly what I wanted him to do. He took all the safety precautions that I would expect a professional to have done. He also gave me some suggestions for possible future issues with this tree. His pricing was very reasonable for the pruning job. I also found he was very friendly and knowledgeable. I definitely would recommend his services to anyone.
Price assessment: Reasonable price
Services: Tree trimming & pruning
Response from the owner · a month ago
Carol, thank you for the thoughtful review and recommendation. We’re glad our crew arrived on time, communicated clearly, and completed the pruning and safety measures on your Bismarck palm while offering useful future-care suggestions. We appreciate your kind words about pricing and friendliness and would be happy to help again.
