Landscaper · Albuquerque, NM · reviewed since 2014
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%75+40.9Reliability 24%62+15Value 14%90+12.7Replies to reviews 7%44+3.1Craft & service penalty76−2.4Momentum penalty76−2.4Experts Score= 67Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.67SCORE
BGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#39 of 43 landscapersiPosition by Experts Score among all companies we track in this category. · better than 10%
4.8★★★★★1,807 Google reviews · 24 photos
92%five-star reviews
4.63★last 12 monthsiAverage stars on reviews from the last 12 months only.
5.9%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Red Shovel Landscape 4.8 out of 5 based on 1807 reviews, noting the owner responds to 66% of comments. Customers frequently praise the crew for punctuality, thorough cleanup, and reasonable pricing for services like tree removal, weed control, and landscape maintenance. However, some low-star reviews criticize the company for charging a non-refundable consulting fee, failing to follow up on debris complaints, and requiring customers to purchase full service packages rather than individual tasks.
Google rating: 4.8 out of 5 from 1,807 reviews (92% five-star).
Reviews on this page: 1,807 Google reviews (1,734 with written comments, 53 with photos).
Owner responses: the business replied to 66% of reviews.
Most recent review: October 23, 2026.
Service: Landscaper serving Albuquerque, New Mexico.
Data from Google, last updated October 25, 2026.
Score profile vs other landscapers
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: replies to reviews.
Red Shovel LandscapeLandscapers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Red Shovel Landscape: 75/100 on this factor. Category median: 89.B
75
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Red Shovel Landscape: 62/100 on this factor. Category median: 88.B
62
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Red Shovel Landscape: 76/100 on this factor. Category median: 97.B
76
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Red Shovel Landscape: 90/100 on this factor. Category median: 100.A
90
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Red Shovel Landscape: 76/100 on this factor. Category median: 100.B
76
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Red Shovel Landscape: 44/100 on this factor. Category median: 67.C
44
Bar = this company · dark tick = category median.
Star ratings
1,807 Google reviews we collected
4.8of 5
5 stars1,66192%
4 stars332%
3 stars151%
2 stars221%
1 star764%
Praise vs complaints
Phrases our text analysis found in 1,734 written reviews
96%praise
Praise3,09496%
Complaints1194%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
95%fair
Great price2722%
Reasonable7965%
Overpriced54%
Not sure119%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results1,00231%
Staff & attitude79025%
Speed & response60919%
Would recommend32310%
Price & value2608%
Communication1856%
Honesty & trust441%
What customers talk about
We read 1,734 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“David M, Leo, and Joseph did a great job on my trees.”
“…en all the visits to actually fix the issues I’m so disappointed what terrible customer service…”
“Hard workers, polite, and they make sure they leave my yard looking pristine.”
“Horrible extremely rude guy came out and destroyed my yard”
“He, Leo, and Jasper worked quickly, efficiently, and with no issues.”
“They just no show and the voicemail didn't say that this phone call is required for them to even show up for the online appt.”
“…id a fantastic job on our yard this past week and we are delighted to recommend them to anyone in need of an autumn yard clean-up!…”
“This is terrible customer service and I do not recommend.”
“David quoted reasonable prices for the cactus removal, tree cutting, and general lawn maintenance.”
“Update trying to call them and get in touch about them overcharging and being crooks but no one will call me back I called Lawrence he has been trying…”
“He was incredibly patient, listened to me vent about my lawn issues, and took the time to clearly explain all my options.”
“…hat I had discussed with Chris Dibble (who literally disappeared and ghosted my emails).…”
“It is the first time working with Red Shovel and they were very open and upfront about the process and scheduling.”
“Their website is very misleading when you want to select specific services, however I have just been informed it is an "all or nothing" option.”
People customers mention
Miguel175 reviews
Leo99 reviews
Marlon67 reviews
Elk63 reviews
Josh63 reviews
Kevin60 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Red Shovel Landscape for 8 kinds of job. Pick one to see what they paid and said.
Cindy1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★
I've watched this landscaping company from across the street. They are above and beyond professional! I'm trying to book with them. Only hope I can afford it!
teresa3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★
David M, Leo, and Joseph did a great job on my trees. The cost was better than I expected so that was great for me.
Reasonable price
Arlan3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★
David quoted reasonable prices for the cactus removal, tree cutting, and general lawn maintenance. He, Leo, and Jasper worked quickly, efficiently, and with no issues. Highly recommended. (Thanks, guys!)
Jennie3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 days ago★
Red Shovel did my neighbors yard and blew all kinds of yard debris into my yard/driveway. I called them that day and the woman was very nice and said they would call me and clean it up. They never called. They never came to clean it up.
Not sure
Doreen1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★
Marshal, David, Leo, Joseph and Sab did such a remarkable job in both the front and backyard. I have a large property that after the rains had become full of weeds, trees and shrubs were overgrown and I was overwhelmed with even the thought of mowing with such a mess. They cleaned it up so beautiful, I will…
Great priceTree trimming & pruningLawn mowing & maintenanceWeed control
AndyLocal Guide · 31 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★
9 people, David M and his crew, did an outstanding job around my entire house (front yard, sides, and backyard) while I was away at work. They removed massive bushes from my backyard, looks like they were never there! They cleaned up huge overgrown bushes in my front yard. No weeds anywhere. They did everything I…
I've watched this landscaping company from across the street. They are above and beyond professional! I'm trying to book with them. Only hope I can afford it!
Response from the owner · a day ago
Your feedback made our day! We’re glad you’re enjoying the results and can’t wait to help with future projects.
teresa lambert3 reviewsiTotal number of Google reviews teresa has written across all businesses on Google Maps, not just this one.
David quoted reasonable prices for the cactus removal, tree cutting, and general lawn maintenance. He, Leo, and Jasper worked quickly, efficiently, and with no issues. Highly recommended. (Thanks, guys!)
Price assessment: Reasonable price
Services: Tree trimming & pruning, Landscaping maintenance
Response from the owner · 2 days ago
Your feedback made our day! We’re glad you’re enjoying the results and can’t wait to help with future projects.
Jennie Weese3 reviewsiTotal number of Google reviews Jennie has written across all businesses on Google Maps, not just this one.
Red Shovel did my neighbors yard and blew all kinds of yard debris into my yard/driveway. I called them that day and the woman was very nice and said they would call me and clean it up. They never called. They never came to clean it up.
Price assessment: Not sure
Doreen Roybal1 reviewiTotal number of Google reviews Doreen has written across all businesses on Google Maps, not just this one.
Marshal, David, Leo, Joseph and Sab did such a remarkable job in both the front and backyard. I have a large property that after the rains had become full of weeds, trees and shrubs were overgrown and I was overwhelmed with even the thought of mowing with such a mess. They cleaned it up so beautiful, I will definitely use them again. Thank you for the detail that you put into it, I am very happy.
Price assessment: Great price
Services: Tree trimming & pruning, Lawn mowing & maintenance, Weed control, Yard work
Response from the owner · 4 days ago
Appreciate the kind words! We’re pumped you’re happy with our work. Consider this a virtual high-five from all of us at Red Shovel!
AndyLocal Guide · 31 reviewsiTotal number of Google reviews Andy has written across all businesses on Google Maps, not just this one.
9 people, David M and his crew, did an outstanding job around my entire house (front yard, sides, and backyard) while I was away at work. They removed massive bushes from my backyard, looks like they were never there! They cleaned up huge overgrown bushes in my front yard. No weeds anywhere. They did everything I asked for and then some - they even cleaned up the front porch up to my front door! The work was expensive, over $7,000 in total, but for the amount of work and the quality it was worth it!
Response from the owner · 5 days ago
Appreciate the kind words! We’re pumped you’re happy with our work. Consider this a virtual high-five from all of us at Red Shovel!
Heather Benavidez3 reviewsiTotal number of Google reviews Heather has written across all businesses on Google Maps, not just this one.
Haleem, Yimmi, Samuel, and Ed did a fantastic job on our yard this past week and we are delighted to recommend them to anyone in need of an autumn yard clean-up!
Price assessment: Great price
Response from the owner · 2 weeks ago
Thanks for trusting Red Shovel! Seeing a happy yard like yours is exactly why we do what we do.
Fonda Grady10 reviewsiTotal number of Google reviews Fonda has written across all businesses on Google Maps, not just this one.
I have used Red Shovel 3 times. Kevin and Yimmi have come and done an EXCEPTIONAL job each time. Hard workers, polite, and they make sure they leave my yard looking pristine. I will never use anyone but Red Shovel with Kevin and Yimmi!!!
Response from the owner · 2 weeks ago
Appreciate the kind words! We’re pumped you’re happy with our work. Consider this a virtual high-five from all of us at Red Shovel!
Margaret Migliorati8 reviewsiTotal number of Google reviews Margaret has written across all businesses on Google Maps, not just this one.
Exceptional Job and Service! David M, Leo and Joseph did a yard clean up for us that included what turned out to be a very complicated tree removal. They were professional, friendly and our yard looks better than it has for years! We highly recommend Red Shovel and this team!
Response from the owner · 2 weeks ago
We're happy that you're happy, Margaret
Carl Couch (GRCRUSH)11 reviewsiTotal number of Google reviews Carl has written across all businesses on Google Maps, not just this one.
We needed extensive weed pulling and landscape cleanup of our property in Placitas. To say there were a lot of tumbleweeds would be an understatement. The Red Shovel team of Marshall, Sebastian, and Seth did an amazing job! They really exceeded all of our expectations. Cannot recommend Red Shovel Landscape enough! Thank you Marshall, Sebastian, and Seth!
Price assessment: Reasonable price
Services: Weed control, Yard work
Response from the owner · 3 weeks ago
Appreciate the kind words! We’re pumped you’re happy with our work. Consider this a virtual high-five from all of us at Red Shovel!