Redd Legend | Video Production for Trades/Home Services logo

Redd Legend | Video Production for Trades/Home Services

Video production service · Phoenix, AZ · reviewed since 2020

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%97+25.3Value 15%87+13.2Experts Score= 97Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#134 of 216 video production companiesPosition by Experts Score among all companies we track in this category. · better than 38%
5.0 ★★★★★ 49 Google reviews · 15 photos
100%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
53%reviews answered by the owner
Oct 2026latest review

Redd Legend | Video Production for Trades/Home Services at a glance

Google reviewers rate Redd Legend 5/5 based on 49 reviews, highlighting the company's video production services for various business types. Customers frequently praise the team's punctuality, consistent communication, and ability to translate client visions into polished final products. Recurring themes include fair pricing, professional on-site conduct, and responsiveness to feedback during the editing process. The provided excerpts contain no low-star reviews, so no common criticisms are identified.

  • Google rating: 5.0 out of 5 from 49 reviews (100% five-star).
  • Reviews on this page: 49 Google reviews (47 with written comments, 3 with photos).
  • Owner responses: the business replied to 53% of reviews.
  • Most recent review: October 17, 2026.
  • Service: Video Production Company serving Phoenix, Arizona.

Data from Google, last updated November 4, 2026.

Score profile vs other video production companies

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: value.

Satisfaction99Reliability97Craft & service100Value87Momentum100Replies to reviews–Satisfaction: 99 (median 99)Reliability: 97 (median 97)Craft & service: 100 (median 100)Value: 87 (median 95)Momentum: 100 (median 100)
This companyVideo Production Companies median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Redd Legend | Video Production for Trades/Home Services: 99/100 on this factor. Category median: 99.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Redd Legend | Video Production for Trades/Home Services: 97/100 on this factor. Category median: 97.A
97
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Redd Legend | Video Production for Trades/Home Services: 100/100 on this factor. Category median: 100.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Redd Legend | Video Production for Trades/Home Services: 87/100 on this factor. Category median: 95.A
87
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Redd Legend | Video Production for Trades/Home Services: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 81.–
–

Bar = this company · dark tick = category median.

Star ratings

49 Google reviews we collected

  • 5 stars49100%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 47 written reviews

  • Praise66100%
  • Complaints00%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude2030%
  • Quality & results1320%
  • Would recommend1218%
  • Speed & response812%
  • Communication69%
  • Honesty & trust58%
  • Price & value23%

What customers talk about

We read 47 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Their on-site team was also excellent to work with - personable and flexible despite a slightly harried schedule on our end.”
  • “We had a great experience working with Caleb and the Redd Legend team.”
  • “Really appreciate the work they put in and would definitely recommend them to anyone looking for a reliable production partner.”
  • “From start to finish, they were organized, responsive, and easy to work with, which made the entire process smooth.”
  • “They are easy to work with and they make the process seamless.”
  • “They completed our high-quality video project quickly and at an honest price point.”
  • “…, and Caleb Marsh and his team were able to make it happen on a very reasonable budget.…”

People customers mention

  • Media 5 reviews
  • Caleb 4 reviews
  • Anna 4 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

Rueben10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Caleb, Nico, McKenna.... and the rest of the team. WOW! They took someone (me) who hates talking in front of a camera and guided me on how to tell our story and process. Its one thing to take some great shots, video and still and put some graphics on video and another when you work with Redd Legend. They help you…

Julie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Beautiful job creating my header video. It turned out exactly as I wanted. I appreciate them taking the time to listen to my feedback and customize it the way I wanted! Also, you get real service from real people!!

MeganLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Great team to work with! They took the time to understand the goals of our project from the very start - and they delivered an excellent final product. Their on-site team was also excellent to work with - personable and flexible despite a slightly harried schedule on our end. I'd gladly work with the Redd Legend team again.

chuckLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

We had a great experience working with Caleb and the Redd Legend team. From start to finish, they were organized, responsive, and easy to work with, which made the entire process smooth. They did a great job bringing our vision to life and helping us put together a polished final product. The entire team was…

Mary5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

The Redd Legend team was great to work with from start to finish. Everything felt really smooth and organized. They made the whole process easy on us, which I really appreciated. They were super patient with us and the actors, and took the time to get everything just right without making it feel stressful. We…

Cono&AngelaLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Very pleased with the video made for our business. Exceeded expectation on turn around time and quality. We will be sure to use again in the future.

Photos

Customer reviews

5.0 ★★★★★ 49 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Rueben Davis10 reviewsTotal number of Google reviews Rueben has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Caleb, Nico, McKenna.... and the rest of the team. WOW! They took someone (me) who hates talking in front of a camera and guided me on how to tell our story and process. Its one thing to take some great shots, video and still and put some graphics on video and another when you work with Redd Legend. They help you speak to your story and tell it to the customer. Even looking back, they helped me better understand my own story. If you are looking for a way to message to your customers, community or even internal video for your team. You get what you pay for, its the truth in business. Choose these guys.

Response from the owner · 2 weeks ago

Rueben, you’re a legend. Thank you for trusting us and we hope the videos contribute to great success for A-1 Locksmith!

Julie Kaili5 reviewsTotal number of Google reviews Julie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Beautiful job creating my header video. It turned out exactly as I wanted. I appreciate them taking the time to listen to my feedback and customize it the way I wanted! Also, you get real service from real people!!

Response from the owner · 2 months ago

Thank you Julie, we appreciate your trust in us and are rooting for you with your business!

Megan O'LearyLocal Guide · 18 reviewsTotal number of Google reviews Megan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great team to work with! They took the time to understand the goals of our project from the very start - and they delivered an excellent final product. Their on-site team was also excellent to work with - personable and flexible despite a slightly harried schedule on our end. I'd gladly work with the Redd Legend team again.

chuck canliLocal Guide · 17 reviewsTotal number of Google reviews chuck has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We had a great experience working with Caleb and the Redd Legend team. From start to finish, they were organized, responsive, and easy to work with, which made the entire process smooth. They did a great job bringing our vision to life and helping us put together a polished final product. The entire team was professional throughout, and communication was consistent the whole way. You can tell they care about what they’re doing and take pride in the work. Really appreciate the work they put in and would definitely recommend them to anyone looking for a reliable production partner.

Mary Ellen Twohey5 reviewsTotal number of Google reviews Mary has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The Redd Legend team was great to work with from start to finish. Everything felt really smooth and organized. They made the whole process easy on us, which I really appreciated. They were super patient with us and the actors, and took the time to get everything just right without making it feel stressful. We ended up doing a 1-minute walk-up intro video for a speaking engagement, a 15-second website header video, and a 2-minute brand video and we’re really happy with how everything turned out. Overall, just a great team that makes the process feel easy and delivers a really solid product. Would definitely work with them again!

Cono&Angela VertuccioLocal Guide · 9 reviewsTotal number of Google reviews Cono&Angela has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very pleased with the video made for our business. Exceeded expectation on turn around time and quality. We will be sure to use again in the future.

Response from the owner · 10 months ago

Thank you for bringing us on — it was a pleasure to serve you! Looking forward to telling your story into the future.

Johanna Fierstein8 reviewsTotal number of Google reviews Johanna has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

These guys are amazing and created some gorgeous videos for my nonprofit. Above par customer service, lighting fast responsiveness, would definitely hire them again.

Heather Porter1 reviewTotal number of Google reviews Heather has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I had the pleasure of working with Redd Legend on some videos for my company. They were very professional, accommodating, and punctual. They completed our high-quality video project quickly and at an honest price point. We are very happy with the end result and will definitely use their services in the future!

Response from the owner · a year ago

Thank you Heather, it was a pleasure working with you and your team! Looking forward to having you back in the studio soon. Good luck with the new venture!

Brett Helgeson4 reviewsTotal number of Google reviews Brett has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We were fortunate enough to work with the great team at Redd Legend to help us produce multiple videos at our company, Visory. I can truly say that it was one of the most professional, well orchestrated video production efforts that I have ever been involved with from the proposal process, through production, editing and launch. The Redd Legend team not only "gets it" in terms of what their clients want to convey, but most importantly they bring it to reality through flawless execution. I would highly recommend that anyone looking for professional video production to help elevate their business, reaches out to the Redd Legend team!!

Response from the owner · a year ago

Thank you for the kind words Brett! It's a pleasure to be able to serve you and your team; y'all are a delight to work with. We appreciate you bringing us in to help with your video production and tell a great story. Excited to see Visory continue to grow and thrive.

Brad JohnsonLocal Guide · 13 reviewsTotal number of Google reviews Brad has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Red Legend is an amazing company. They are easy to work with and they make the process seamless. Caleb and his team are the best of the best.

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