PLUMBERS · PHOENIX, AZ
Reddi Services logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%39+13.7Reliability 15%45+6.8Craft & service 20%11+2.2Value 10%49+4.9Momentum 8%76+6.1Track record 7%81+5.7Accountability 5%3+0.2Experts Score= 39Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.39SCORE

Reddi Services

Better than 29% of plumbers · #64 of 90

4.9★1,746 Google reviewsGoogle star rating as shown on Google Maps.
4.90★last 12 monthsAverage stars on reviews from the last 12 months only.
2.1%1–2★ in 2 yrs (avg 2.6%)Share of reviews from the last 24 months that gave 1 or 2 stars.
34%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Reddi Services for sump pump repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.3
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1–200
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 69/100.How Job match is calculatedBuilt only from reviews Google tagged “Sump pump repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#14 / 17

All 3 Google reviews tagged “Sump pump repair”

★★★★★ Patty · 2 months ago

Worked with this company for years. They have serviced our business and our home. Quick response and the nicest technicians around. Thank you Reddi Services!

Water heater installationGarbage disposal installationPlumbing pipe repair
★★★★★ Jim · 4 months ago

Brent did a fantastic job getting the repair done quickly. I always call Reddi Services for fast, courteous, professional, and reasonable cost. Thanks.

Paid $1–200Reasonable priceSump pump repair
★★★★★ syndle · 3 years ago

During Holiday weekend. I called on 12/31, rep said can come out Thursday. On 1/2, dispatcher called and was able to come same day, even sent tech to monitor when arrival. Rickey (and the other tech) my tech was awesome, went above and beyond to help. Great service, great price for septic pumping.

Sump pump repair+ Responsiveness+ Punctuality+ Professionalism

vs category

Blue = Reddi, grey = plumbers average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 4.97★ (35 reviews)2024-Q2: 4.82★ (28 reviews)2024-Q3: 4.78★ (18 reviews)2024-Q4: 4.96★ (79 reviews)2025-Q1: 4.74★ (54 reviews)2025-Q2: 4.85★ (81 reviews)2025-Q3: 4.96★ (163 reviews)2025-Q4: 4.90★ (110 reviews)2026-Q1: 4.95★ (116 reviews)2026-Q2: 4.86★ (141 reviews)2026-Q3: 4.87★ (157 reviews)2026-Q4: 4.97★ (33 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$278-42% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Great price 34%Reasonable 57%Overpriced 3%Not sure 6%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%39+13.7Reliability 15%45+6.8Craft & service 20%11+2.2Value 10%49+4.9Momentum 8%76+6.1Track record 7%81+5.7Accountability 5%3+0.2Experts Score= 39Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
39
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
45
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
11
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
49
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
76
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
81
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
3

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+122 / −3
Professionalism
+139 / −4
Responsiveness
+128 / −2
Punctuality
+109 / −5
Value
+102 / −2

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