Analyzing 5,290,788 Google Reviews For 14,025 Experts

Experts Reviews · Company report
Reddi Services logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%39+13.7Reliability 15%45+6.8Craft & service 20%11+2.2Value 10%49+4.9Momentum 8%76+6.1Track record 7%81+5.7Accountability 5%3+0.2Experts Score= 39Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.39SCORE

Reddi Services

Phoenix, AZ · Grade DLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #64Position by Experts Score among all companies we track in this category. of 90 plumbers · 4.9★ from 1,746 Google reviews

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Report card

Percentile vs other plumbers (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: track record and momentum; weakest: accountability.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Reddi Services is better than 39% of plumbers.D
39
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Reddi Services is better than 45% of plumbers.C
45
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Reddi Services is better than 11% of plumbers.F
11
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Reddi Services is better than 49% of plumbers.C
49
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Reddi Services is better than 76% of plumbers.B
76
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Reddi Services is better than 81% of plumbers.A
81
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Reddi Services is better than 3% of plumbers.F
3

Reviews for your job

Customers hired Reddi Services for 8 kinds of job.

Reddi Services for sump pump repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.3
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1–200
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 69/100.How Job match is calculatedBuilt only from reviews Google tagged “Sump pump repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#14 / 17

All 3 Google reviews tagged “Sump pump repair”

★★★★★ Patty · 2 months ago

Worked with this company for years. They have serviced our business and our home. Quick response and the nicest technicians around. Thank you Reddi Services!

Water heater installationGarbage disposal installationPlumbing pipe repair
★★★★★ Jim · 4 months ago

Brent did a fantastic job getting the repair done quickly. I always call Reddi Services for fast, courteous, professional, and reasonable cost. Thanks.

Paid $1–200Reasonable priceSump pump repair
★★★★★ syndle · 3 years ago

During Holiday weekend. I called on 12/31, rep said can come out Thursday. On 1/2, dispatcher called and was able to come same day, even sent tech to monitor when arrival. Rickey (and the other tech) my tech was awesome, went above and beyond to help. Great service, great price for septic pumping.

Sump pump repair+ Responsiveness+ Punctuality+ Professionalism

Price

$278-42% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 34%Reasonable 57%Overpriced 3%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance57$26–$248
Toilet repair43$227–$618
HVAC system repair43$135–$946
Drain cleaning40$176–$580
Plumbing pipe repair31$366–$1.2k
Plumbing leak detection31$124–$656
Water heater installation27$1.2k–$2.4k
Faucet repair23$208–$611

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