Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
Redefine Landscaping logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%81+44.2Reliability 24%77+18.7Value 14%100+14.1Replies to reviews 7%87+6.2Craft & service penalty92−0.8Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCORE

Redefine Landscaping

Depew, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #14Position by Experts Score among all companies we track in this category. of 27 sod installation services · 4.8★ from 285 Google reviews

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Report card

Percentile vs other sod installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Redefine Landscaping is better than 81% of sod installation services.A
81
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Redefine Landscaping is better than 77% of sod installation services.B
77
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Redefine Landscaping is better than 92% of sod installation services.A
92
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Redefine Landscaping is better than 100% of sod installation services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Redefine Landscaping is better than 100% of sod installation services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Redefine Landscaping is better than 87% of sod installation services.A
87

Reviews for your job

Customers hired Redefine Landscaping for 8 kinds of job.

Redefine Landscaping for backyard landscaping

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.5
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.80
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “Backyard landscaping”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 1

All 5 Google reviews tagged “Backyard landscaping”

Charlotte8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Worked with Redefine to replace my fence and gate, build and install a pergola, and to fill my raised garden beds with high quality soil for planting. The team was great and moved very quickly. Whole project took about a week, even with waiting for materials and the pergola to arrive. The crew lead checked in with…

Backyard landscapingCustom landscape designLandscape architecture services+ Responsiveness+ Punctuality+ Quality
Jamie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great price and a great job!

Backyard landscapingGardening servicesLandscape design+ Quality+ Professionalism+ Value
Char3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★

Redefine did a totally outstanding job for installing our patio. Tom, our designer is top notch and very responsive of any questions we had no matter what time of day or night, he responded in a timely fashion. Han the owner was on the job with the crew the full time… these are people that not only do an impeccable…

Backyard landscapingGarden landscapingLandscape design construction+ Responsiveness+ Quality+ Professionalism
Nikkon1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We hired Redefine landscaping to redo our backyard. Tom and his designer gave a nice design and install paver patio with unilock products Best Hardscaping company in orchard park ny

Backyard landscapingDriveway or walkway pavingLandscape design construction+ Responsiveness+ Punctuality+ Quality
miguel3 years ago★★★★★

Rating only, no written review.

Backyard landscaping+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 36%Reasonable 64%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Landscape design construction12—
Landscape installations5—
Gardening services5—
Backyard landscaping5—
Driveway or walkway paving4—
Landscape design3—
Garden landscaping3—
Sod installation2—

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