Landscape designer · Raleigh, NC · reviewed since 2016
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%87+6.2Craft & service penalty98−0.2Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#8 of 34 water feature installationiPosition by Experts Score among all companies we track in this category. · better than 79%
5.0★★★★★86 Google reviews · 16 photos
97%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Redwood Land Design five stars based on eighty-six reviews, with the owner responding to seventy percent of them. Clients frequently praise the company for its punctuality, clear communication, and reasonable pricing during services like landscape design, drainage correction, and patio installation. Recurring themes highlight the team's ability to translate basic ideas into detailed plans and provide post-installation care instructions. No common criticisms appear in the provided excerpts, as all reviews are positive.
Google rating: 5.0 out of 5 from 86 reviews (97% five-star).
Reviews on this page: 86 Google reviews (83 with written comments).
Owner responses: the business replied to 70% of reviews.
Most recent review: May 13, 2026.
Service: Water Feature Installation serving Raleigh, North Carolina.
Data from Google, last updated October 26, 2026.
Score profile vs other water feature installation
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Redwood Land DesignWater Feature Installation median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Redwood Land Design: 96/100 on this factor. Category median: 89.A
96
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Redwood Land Design: 96/100 on this factor. Category median: 88.A
96
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Redwood Land Design: 98/100 on this factor. Category median: 98.A
98
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Redwood Land Design: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Redwood Land Design: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Redwood Land Design: 87/100 on this factor. Category median: 55.A
87
Bar = this company · dark tick = category median.
Star ratings
86 Google reviews we collected
5.0of 5
5 stars8397%
4 stars33%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 83 written reviews
99%praise
Praise20999%
Complaints21%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude4923%
Speed & response4320%
Would recommend3014%
Communication2813%
Quality & results2612%
Price & value209%
Honesty & trust157%
What customers talk about
We read 83 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“…le and complete the job, him and his team knocked it out quickly and professionally.…”
“…me to schedule and complete the job, him and his team knocked it out quickly and professionally.…”
“Highly recommend Matt for anyone seeking expert guidance!”
“He was very communicative throughout the entire process and when it came time to schedule and complete the job, him and his team knocked it out quickl…”
“Matt did a great job with his design ideas, planning working with us, with the install and even following up on care after installation.”
“His pricing was reasonable and the result beautiful.”
“He took the time to thoroughly inspect our property and provide honest feedback about what could be accomplished now compared to what could wait.”
People customers mention
Matt44 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Redwood Land Design for 1 kind of job. Pick one to see what they paid and said.
J.Local Guide · 18 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Matt was a pleasure to work with from start to finish! We started with a very basic idea, that he helped formulate into a complete beautiful project. Excellent communication and reliability. Top notch professional!
Jon4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Matt did a great job with his design ideas, planning working with us, with the install and even following up on care after installation. Highly recommend!
Jacob10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Matt was truly great to work with on our recent project. He took the time to thoroughly inspect our property and provide honest feedback about what could be accomplished now compared to what could wait. He was very communicative throughout the entire process and when it came time to schedule and complete the job,…
Julianne4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Matt from Redwood Land Design responded promptly to my request for guidance on a potential project. He took the time to thoroughly review the information I was able to give him and offered his professional opinion on whether our vision to transform the backyard was possible. He was honest about how much work was…
Meghan3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Matt from Redwood Land Design offered insightful suggestions that were both creative and practical. Matt's knowledge of local plants and sustainable landscaping practices really impressed me. He provided clear, actionable steps to start my landscape transformation. Highly recommend Matt for anyone seeking expert guidance!
ChristianneLocal Guide · 15 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
Wonderful experience from planning to planting!!
I moved to a 4 year old house with a completely bare backyard. The soil had eroded and it needed all the help. I also have an HOA who required a drawn plan ahead of time. Matt took the time to meet with me, walk the yard and drew up a plan I was able to submit for…
Matt was a pleasure to work with from start to finish! We started with a very basic idea, that he helped formulate into a complete beautiful project. Excellent communication and reliability. Top notch professional!
Response from the owner · 5 months ago
Thanks for the killer review! -Matt
Jon Pence4 reviewsiTotal number of Google reviews Jon has written across all businesses on Google Maps, not just this one.
Matt did a great job with his design ideas, planning working with us, with the install and even following up on care after installation. Highly recommend!
Response from the owner · a year ago
Jon, thanks for the great review. I really enjoyed working with you as well. Take care, and thank you for your business! -Matt
Jacob Gray10 reviewsiTotal number of Google reviews Jacob has written across all businesses on Google Maps, not just this one.
Matt was truly great to work with on our recent project. He took the time to thoroughly inspect our property and provide honest feedback about what could be accomplished now compared to what could wait. He was very communicative throughout the entire process and when it came time to schedule and complete the job, him and his team knocked it out quickly and professionally. I highly recommend Matt and Redwood Land Design!
Response from the owner · a year ago
Jacob, thanks for the great review. It was a pleasure working with you as well. Enjoy your backyard and take care! -Matt
Julianne Clark4 reviewsiTotal number of Google reviews Julianne has written across all businesses on Google Maps, not just this one.
Matt from Redwood Land Design responded promptly to my request for guidance on a potential project. He took the time to thoroughly review the information I was able to give him and offered his professional opinion on whether our vision to transform the backyard was possible. He was honest about how much work was really required to make our backyard vision come to life. I highly recommend Matt and Redwood Land Design!
Response from the owner · a year ago
Thanks Julianne! I’m glad I was able to help with your project. Take care. -Matt
Meghan Massengill (Meg)3 reviewsiTotal number of Google reviews Meghan has written across all businesses on Google Maps, not just this one.
Matt from Redwood Land Design offered insightful suggestions that were both creative and practical. Matt's knowledge of local plants and sustainable landscaping practices really impressed me. He provided clear, actionable steps to start my landscape transformation. Highly recommend Matt for anyone seeking expert guidance!
Response from the owner · a year ago
Meg, thanks for the great review! I’m glad I was able to help out with your project. -Matt
Christianne McQuadeLocal Guide · 15 reviewsiTotal number of Google reviews Christianne has written across all businesses on Google Maps, not just this one.
Wonderful experience from planning to planting!!
I moved to a 4 year old house with a completely bare backyard. The soil had eroded and it needed all the help. I also have an HOA who required a drawn plan ahead of time. Matt took the time to meet with me, walk the yard and drew up a plan I was able to submit for approval. 18 evergreen bushes in various hardy varieties and some ornamental grasses went in along with top soil and mulch, making a huge impact. Matt had to dig through construction gravel and chunks of concrete but he fully prepped and added soil to make sure the bushes thrive. Thank you Matt, I will enjoy watching everything grow in the years ahead!
Response from the owner · 2 years ago
Christy, thanks for the 5 stars! I truly appreciate your business and look forward to working together again. -Matt
Colin Russell3 reviewsiTotal number of Google reviews Colin has written across all businesses on Google Maps, not just this one.
Matt was great throughout the process of deciding what my lawn needed in order to fix and care for a few bare spots. His communication is spot on and he did the work in a day. Afterwards, he sent us care instructions as well to help grow and maintain the areas he worked on. We will definitely use his services again.
Response from the owner · 2 years ago
Thanks Colin! It was a pleasure doing business with you and I hope we can work together in the future. -Matt
Lyn Hilvert9 reviewsiTotal number of Google reviews Lyn has written across all businesses on Google Maps, not just this one.
The owner, Matt, was an absolute pleasure to work with. He listened carefully to what I wanted and delivered an excellent plan that I could afford. He was always on time, Responded quickly to my texts, and delivered everything he promised. I love the finished landscaping of my front yard. I highly recommend him.
Response from the owner · 2 years ago
Lyn, thank you for the great review! I always enjoy the "less is more" approach we settled on. By removing the overgrown old shrubs the builder left you with and putting in fewer, nicer things we were able to make such a huge upgrade! I hope you enjoy it. -Matt
Bobby Scarboro6 reviewsiTotal number of Google reviews Bobby has written across all businesses on Google Maps, not just this one.
Super helpful! I called around several places and eventually spoke to Matt (the owner). He was very knowledgeable and was a straight shooter. I would highly recommend their business!!
Response from the owner · 2 years ago
Bobby, thank you for the review. I am glad I was able to be of help with your project. Take care! -Matt
Randy McKay1 reviewiTotal number of Google reviews Randy has written across all businesses on Google Maps, not just this one.
Redwood was very easy to work with. Matt communicated both before and after the work. His pricing was reasonable and the result beautiful. 5 stars for sure.