Xand “Xand” Xand2 reviewsTotal number of Google reviews Xand has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleVery useful site to find an illustrator for my children's book!
Reedsy
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%22+1.6Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#2 of 17 book illustratorsPosition by Experts Score among all companies we track in this category. · better than 94%
5.0 ★★★★★ 1,591 Google reviews · 24 photos
98%five-star reviews
4.98★last 12 monthsAverage stars on reviews from the last 12 months only.
0.8%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
0%reviews answered by the owner
Oct 2026latest review
Reedsy at a glance
Google reviewers rate Reedsy 5/5 based on 1591 reviews, noting the platform’s ease of use for connecting authors with vetted editors, designers, and illustrators. Customers frequently praise the clear communication, professional profiles, and efficient marketplace for finding services like copyediting and cover design. However, some lower-star reviews criticize the rigid payment structure tied to dates rather than milestones, along with instances of slow customer support and unmet service expectations.
- Google rating: 5.0 out of 5 from 1,591 reviews (98% five-star).
- Reviews on this page: 1,591 Google reviews (1,535 with written comments, 59 with photos).
- Owner responses: the business replied to 0% of reviews.
- Most recent review: October 28, 2026.
- Service: Book Illustrator serving New York, New York.
Data from Google, last updated October 29, 2026.
Score profile vs other book illustrators
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Reedsy: 96/100 on this factor. Category median: 81.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Reedsy: 96/100 on this factor. Category median: 83.A
96
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Reedsy: 100/100 on this factor. Category median: 100.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Reedsy: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Reedsy: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Reedsy: 22/100 on this factor. Category median: 30.D
22
Bar = this company · dark tick = category median.
Star ratings
1,591 Google reviews we collected
- 5 stars1,55898%
- 4 stars262%
- 3 stars20%
- 2 stars00%
- 1 star50%
Praise vs complaints
Phrases our text analysis found in 1,535 written reviews
- Praise1,94699%
- Complaints251%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude57629%
- Would recommend40521%
- Quality & results27714%
- Price & value21411%
- Speed & response20911%
- Honesty & trust1729%
- Communication1186%
What customers talk about
We read 1,535 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The website is very user-friendly and I was able to find an editor who matched what I needed right away.”
“The experience exceeded my expectations, and I would highly recommend Reedsy to any writer navigating the trenches of the querying process.”
“Whether you’re a first-time author or an experienced writer, I cannot recommend Reedsy highly enough.”
“Reedsy did a fantastic job of helping me find the right person for my manuscript.”
“These guys are the worst ever!”
“I used the editorial services on my manuscript and found them extremely helpful, professional, and affordable.”
“They have the best editors , illustrators etc a bit pricey but you get what you pay for.”
“The messaging system, quote process, and project setup all worked smoothly, making the entire experience efficient and stress‑free.”
“…ntal editor on Reedsy will be the difference between my novel dying a slow death on my hard drive and becoming the published, magnificent story it has…”
“…five stars because it delivered exactly what it promises: a curated, trustworthy space where writers can find skilled professionals who take their wo…”
“I would not trust them or use their services.”
“I appreciated how straightforward it was to review profiles, compare services, and communicate with editors directly.”
People customers mention
- Discovery 28 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Amanda8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★
Fantastic experience! I needed a copy editor to help me streamline my book. The website is very user-friendly and I was able to find an editor who matched what I needed right away. Reedsy really has everything you will need to write, edit, and/or publish a book. Look no further, really. I wish I would have found this company years ago.
Jeffrey7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★
Reedsy made hiring a professional editor straightforward. I found my developmental editor, Gabriella Williams, through the marketplace, and the whole collaboration (brief, messages, file delivery) ran in one place. Her edit of my nonfiction book, The Fatal Five, came back with a detailed feedback summary and 154…
Victoryargos5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
I used Reedsy to find my dream editor after trying other editing platforms, such as Fiverr. Reedsy did a fantastic job of helping me find the right person for my manuscript. On Reedsy, you can shortlist up to five editors, each of whom has undergone identity verification and has a professional profile available…
Megean1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
So grateful I found Reedsy. I was able to find someone who was able to copyedit my manuscript. She was extremely professional and I would absolutely use her or Reedsy again.
Emilly2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
The people in Reedsy are so nice. The payment is great and flexible. Reedsy isn’t one of those scamming publishing companies and they are legit. They are helping me to become a great author.
New1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★
Loved working with Eilidh! She was responsive and helpful! I don’t love the Reedsy messaging system once an offer had been presented it makes things harder to find and respond to. Looking forward to continuing working with all the amazing people at Reedsy!!
Photos
Customer reviews
5.0 ★★★★★ 1,591 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Team members customers mention
Amanda Saad8 reviewsTotal number of Google reviews Amanda has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleFantastic experience! I needed a copy editor to help me streamline my book. The website is very user-friendly and I was able to find an editor who matched what I needed right away. Reedsy really has everything you will need to write, edit, and/or publish a book. Look no further, really. I wish I would have found this company years ago.
Jeffrey Bourke7 reviewsTotal number of Google reviews Jeffrey has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleReedsy made hiring a professional editor straightforward. I found my developmental editor, Gabriella Williams, through the marketplace, and the whole collaboration (brief, messages, file delivery) ran in one place. Her edit of my nonfiction book, The Fatal Five, came back with a detailed feedback summary and 154 specific comments in the manuscript, and it changed the book for the better. I also took Reedsy Learning's course on growing your influence as a nonfiction author. If you're self-publishing and want vetted professionals without the guesswork, I'd recommend it.
Victoryargos Victory5 reviewsTotal number of Google reviews Victoryargos has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI used Reedsy to find my dream editor after trying other editing platforms, such as Fiverr. Reedsy did a fantastic job of helping me find the right person for my manuscript. On Reedsy, you can shortlist up to five editors, each of whom has undergone identity verification and has a professional profile available online. I was able to contact each of them and request a quote before deciding whom to work with. I was delighted with the service, particularly after receiving the markups and assessment of my manuscript. The experience exceeded my expectations, and I would highly recommend Reedsy to any writer navigating the trenches of the querying process.
Megean Doty1 reviewTotal number of Google reviews Megean has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleSo grateful I found Reedsy. I was able to find someone who was able to copyedit my manuscript. She was extremely professional and I would absolutely use her or Reedsy again.
JeffLocal Guide · 27 reviewsTotal number of Google reviews Jeff has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleReedsy has been an outstanding platform for connecting with high‑quality editorial talent. The site is easy to navigate, the filters are intuitive, and the overall experience feels professional from start to finish. I appreciated how straightforward it was to review profiles, compare services, and communicate with editors directly. What impressed me most was the reliability of the marketplace. Every interaction felt secure, organized, and designed to support authors in finding the right creative partners. The messaging system, quote process, and project setup all worked smoothly, making the entire experience efficient and stress‑free. I gave Reedsy five stars because it delivered exactly what it promises: a curated, trustworthy space where writers can find skilled professionals who take their work seriously. I highly recommend it to any author looking for a dependable and well‑structured platform for editorial support.
Emilly Delgado2 reviewsTotal number of Google reviews Emilly has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThe people in Reedsy are so nice. The payment is great and flexible. Reedsy isn’t one of those scamming publishing companies and they are legit. They are helping me to become a great author.
New Life1 reviewTotal number of Google reviews New has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleLoved working with Eilidh! She was responsive and helpful! I don’t love the Reedsy messaging system once an offer had been presented it makes things harder to find and respond to. Looking forward to continuing working with all the amazing people at Reedsy!!
dani fayyaz6 reviewsTotal number of Google reviews dani has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI knew I wanted to work with an editor and found the perfect one on Reedsy. It’s a great platform to connect indie authors with experienced professionals that can take their manuscript to the next level.
Cain Quillman - Author3 reviewsTotal number of Google reviews Cain has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleReally good experience with Reedsy from start to finish. The whole process felt easy, professional and collaborative, and I always felt like the book was being treated properly rather than just pushed through a service. The communication, attention to detail and quality of the finished work were excellent. I’d definitely use Reedsy again.
Business details
- Address: 349 5th Ave, New York, NY 10016
- Website: reedsy.com
- Service area: New York, NY