Massage therapist · Abilene, TX · reviewed since 2019
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%94+22.8Value 14%96+13.6Replies to reviews 7%100+7.1Craft & service penalty90−1Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#45 of 101 wellness servicesiPosition by Experts Score among all companies we track in this category. · better than 56%
4.9★★★★★209 Google reviews · 24 photos
97%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google users rate this Abilene massage therapy business 4.9 out of 5 based on 209 reviews, with the owner responding to 95% of feedback. Clients frequently praise the staff's communication, punctuality, and personalized approaches to treating pain, anxiety, and physical injuries using services like orthopedic massage, red light therapy, and sound lounges. However, a pattern of criticism exists regarding cupping treatments, where some customers reported excessive pain, blistering, or instances where requested services were not performed despite prior booking notes.
Google rating: 4.9 out of 5 from 209 reviews (97% five-star).
Reviews on this page: 209 Google reviews (172 with written comments, 5 with photos).
Owner responses: the business replied to 95% of reviews.
Most recent review: October 29, 2026.
Service: Wellness Service serving Abilene, Texas.
Data from Google, last updated November 3, 2026.
Score profile vs other wellness services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: craft & service.
REEH by ReViveWellness Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.REEH by ReVive: 94/100 on this factor. Category median: 94.A
94
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.REEH by ReVive: 94/100 on this factor. Category median: 94.A
94
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.REEH by ReVive: 90/100 on this factor. Category median: 100.A
90
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.REEH by ReVive: 96/100 on this factor. Category median: 100.A
96
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.REEH by ReVive: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.REEH by ReVive: 100/100 on this factor. Category median: 50.A
100
Bar = this company · dark tick = category median.
Star ratings
209 Google reviews we collected
4.9of 5
5 stars20397%
4 stars21%
3 stars00%
2 stars10%
1 star31%
Praise vs complaints
Phrases our text analysis found in 172 written reviews
99%praise
Praise17799%
Complaints11%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price828%
Reasonable2069%
Overpriced00%
Not sure13%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude7140%
Would recommend3821%
Quality & results3419%
Communication2313%
Speed & response53%
Honesty & trust42%
Price & value32%
What customers talk about
We read 172 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Brian, Kate and staff have been understanding and kind.”
“I highly recommend going to Revive for ANYTHING you think you might need.”
“…e human body; they are both highly talented professionals who provide outstanding service.…”
“She gave me a tour of the facility and explained the different services they offer, what they can do to help promote overall wellness, etc.”
“I met Brian through work about a year and a half ago and he quickly introduced me to his wife Kate.”
“Brian explained a personalized approach for specific treatment and builds your trust first and foremost.”
“As a massage therapist myself, I've had my fair share of therapists work on me, but I have to say, Courtney is by far the greatest massage therapist I…”
People customers mention
Brian28 reviews
Abbie6 reviews
Spa6 reviews
Kate5 reviews
Therapy3 reviews
Hocatt3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired REEH by ReVive for 1 kind of job. Pick one to see what they paid and said.
JJenniferLocal Guide · 48 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★
What a beautiful and relaxing place to go! I was blessed by a friend for a Relaxation Session. Jennifer was so kind and patient. She gave me a tour of the facility and explained the different services they offer, what they can do to help promote overall wellness, etc. In the actual Relaxation Session, she asked me…
Reasonable price
KKatherine6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Brian and Kate are exceptional educators with a profound understanding of the human body; they are both highly talented professionals who provide outstanding service.
IIngrid1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Everyone is so kind and supportive. After just one session, I already feel better- less pain, happier and on the track to achieve better health! Highly recommend!
Reasonable price
Ppaula6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Brian is very passionate about helping his patients find answers to pain and stress relief, good communicator , and very knowledgable in his field
Reasonable price
GGeneva7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
I drive 2 hours every 3 weeks for a session! He has helped me so much with issues with my legs !!!
Reasonable price
AAce1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
I’ve been coming to Brian since 2018. I went in for a stuck shoulder that had me in tears and he knew except what to do. Within 10 minutes I was no longer in pain and I left crying happy tears with how incredible I felt. He has also helped my son with his knee pain after going to the medical MD’s and top specialist…
What a beautiful and relaxing place to go! I was blessed by a friend for a Relaxation Session. Jennifer was so kind and patient. She gave me a tour of the facility and explained the different services they offer, what they can do to help promote overall wellness, etc. In the actual Relaxation Session, she asked me questions to better understand the stresses I am going through and took before and after ratings so I could actually see and not just feel better. With my mental and physical conditions, I don't ever fully relax physically or mentally so I did not have high hopes. It was a really nice session and I really was able to just relax and focus on my breathing. I think its something I would recommend!
Price assessment: Reasonable price
K
Katherine Hutchison Davis6 reviewsiTotal number of Google reviews Katherine has written across all businesses on Google Maps, not just this one.
Brian and Kate are exceptional educators with a profound understanding of the human body; they are both highly talented professionals who provide outstanding service.
I
Ingrid Tusa1 reviewiTotal number of Google reviews Ingrid has written across all businesses on Google Maps, not just this one.
Everyone is so kind and supportive. After just one session, I already feel better- less pain, happier and on the track to achieve better health! Highly recommend!
Price assessment: Reasonable price
Response from the owner · a month ago
We are thrilled to have the opportunity to see you heal and take back your life. Thank you for choosing Revive!
P
paula Beall6 reviewsiTotal number of Google reviews paula has written across all businesses on Google Maps, not just this one.
I’ve been coming to Brian since 2018. I went in for a stuck shoulder that had me in tears and he knew except what to do. Within 10 minutes I was no longer in pain and I left crying happy tears with how incredible I felt. He has also helped my son with his knee pain after going to the medical MD’s and top specialist all the way in Plano that sent us home only with a brace and did no restorative treatments. Brian not only knows how to help with serious pain and overall health but he is also educational along the way so you can apply the knowledge to your lifestyle.
Response from the owner · a month ago
Thank you so much for sharing your experience! We’re thrilled to hear that you’ve found value in our treatments and that Brian and the team have made each visit positive and informative. We truly appreciate your trust and look forward to continuing to support your wellness journey!
C
Christian Wright1 reviewiTotal number of Google reviews Christian has written across all businesses on Google Maps, not just this one.
They did a great job helping me out. Went in by mistake on the wrong day day for my appointment and they still took care of me.
Price assessment: Reasonable price
R
Rebecca S. LancasterLocal Guide · 195 reviewsiTotal number of Google reviews Rebecca has written across all businesses on Google Maps, not just this one.
Brian, Kate and staff have been understanding and kind. Brian explained a personalized approach for specific treatment and builds your trust first and foremost. I highly recommend you reach out for services. They will exceed your expectations.
Price assessment: Reasonable price
Response from the owner · 3 months ago
We are so blessed to have this opportunity to walk with you has you reclaim what you want most for your life. Thank you for your trust sharing your experience with our community?
L
Louisa Fikes3 reviewsiTotal number of Google reviews Louisa has written across all businesses on Google Maps, not just this one.
Thank you so much Louisa, we always look forward to seeing you and appreciate your kind words. We work hard to be a safe space for people to seek healing and encouragement.
