Analyzing 6,634,1386.6M ReviewsFor 18,56018.6K Experts
Google reviewers rate RefineU Med Spa five stars, highlighting skilled providers who perform facial treatments, injectables, lasers, and CoolSculpting. Customers frequently praise the staff for being punctual, professional, and thorough in explaining procedures and payment options. While most feedback is positive regarding personalized care and results, one low-star review criticized the accuracy of CoolSculpting placement and the clinic's responsiveness to patient concerns.
Data from Google, last updated October 25, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: value.
Bar = this company · dark tick = category median.
147 Google reviews we collected
Phrases our text analysis found in 126 written reviews
How often each topic comes up in the written reviews
We read 126 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Brenda was professional and so kind, and explained each procedure, so I would know what to expect.”
“She spent a lot of time with me, answered all of my questions, did a thorough assessment, offered different options for issues and discussed payment.”
“I would recommend her if it’s your first time or have had many treatments.”
“Janelle is ALWAYS super sweet and genuinely cares about her clients, not to mention incredibly professional.”
“She is very knowledgeable and explains everything in a way to make sure you understand your procedure.”
“She immediately made me feel comfortable regarding my concerns.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired RefineU Med Spa for 5 kinds of job. Pick one to see what they paid and said.
Brenda and the rest of the staff are amazing! Brenda was professional and so kind, and explained each procedure, so I would know what to expect. I recommend RefineU Spa! They gave me back my confidence, and made me feel better about me!
Her care and recommendations are always spot on. She does a fabulous job - along with Halle, Robin, and the rest of the team. Love them!
Janelle is the best of the best! Kind, listens to everything you want and can perform miracles!! Never tries to upsell you, she always delivers! Thank you Janelle
Janelle was great! She immediately made me feel comfortable regarding my concerns. I had some insecurities but, she was sweet and professional, an amazing skill! She spent a lot of time with me, answered all of my questions, did a thorough assessment, offered different options for issues and discussed payment. You…
Always top notch and friendly service!! I have been going to Janelle for over a decade and am always extremely happy!
Janelle always makes you feel special. She’s always professional and knowledgeable. She takes the time to explain every step. I won’t go to anyone else.
| Job | Reviews | Category typical |
|---|---|---|
| BBL photo facial | 11 | — |
| Laser hair removal | 3 | — |
| Dermaplaning | 2 | — |
| JUVÉDERM treatments | 2 | — |
| BOTOX treatments | 2 | — |
5.0 ★★★★★ 147 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Brenda and the rest of the staff are amazing! Brenda was professional and so kind, and explained each procedure, so I would know what to expect. I recommend RefineU Spa! They gave me back my confidence, and made me feel better about me!
Her care and recommendations are always spot on. She does a fabulous job - along with Halle, Robin, and the rest of the team. Love them!
Thank you so much for the great review!!!!
Janelle is the best of the best! Kind, listens to everything you want and can perform miracles!! Never tries to upsell you, she always delivers! Thank you Janelle
Janelle was great! She immediately made me feel comfortable regarding my concerns. I had some insecurities but, she was sweet and professional, an amazing skill! She spent a lot of time with me, answered all of my questions, did a thorough assessment, offered different options for issues and discussed payment. You can tell she loves her job and wants her work to be a reflection of herself. She is pretty funny and I enjoyed laughing with her🙂
Kelly is the best!
Tiffney is very welcoming and very knowledgeable about her craft
Always top notch and friendly service!! I have been going to Janelle for over a decade and am always extremely happy!
Janelle always makes you feel special. She’s always professional and knowledgeable. She takes the time to explain every step. I won’t go to anyone else.
She always does a great job . I am pleased with results
This is my first time to go to Kelly and she gave me great advise on what I need to do to look my best as I age.
Analyzing 6,634,1386.6M ReviewsFor 18,56018.6K Experts
