David Hardin7 reviewsTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
Review from Google · view on GooglePatty is the best.
- Services: Haircut
Reflections Hair and Day Spa
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%98+67.8Reliability 31%95+29.2Experts Score= 97Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#11 of 101 hair salonsPosition by Experts Score among all companies we track in this category. · better than 90%
5.0 ★★★★★ 45 Google reviews · 23 photos
100%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
0%reviews answered by the owner
$100typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Reflections Hair and Day Spa at a glance
Google reviewers rate Reflections Hair and Day Spa five out of five stars based on forty-five reviews, with no owner responses recorded. Customers frequently praise the salon's clean, welcoming atmosphere and convenient location near Duke's Steak House. Recurring themes include stylists' ability to listen to client requests, provide professional advice, and deliver consistent results for cuts, colors, and highlights. Many clients highlight long-term relationships with specific staff members, noting their patience and skill with various hair types, including children and curly hair. No negative patterns or criticisms appear in the provided excerpts.
- Google rating: 5.0 out of 5 from 45 reviews (100% five-star).
- Reviews on this page: 45 Google reviews (43 with written comments, 1 with photos).
- Owner responses: the business replied to 0% of reviews.
- Most recent review: October 19, 2026.
- Service: Hair Salon serving Castle Pines, Colorado.
Data from Google, last updated October 25, 2026.
Score profile vs other hair salons
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Reflections Hair and Day Spa: 98/100 on this factor. Category median: 88.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Reflections Hair and Day Spa: 95/100 on this factor. Category median: 84.A
95
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 98.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 97.–
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MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Reflections Hair and Day Spa: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 47.–
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Bar = this company · dark tick = category median.
Star ratings
45 Google reviews we collected
- 5 stars45100%
- 4 stars00%
- 3 stars00%
- 2 stars00%
- 1 star00%
Praise vs complaints
Phrases our text analysis found in 43 written reviews
- Praise51100%
- Complaints00%
Price
What customers reported paying
$100+71% vs typical hair salons
Middle half of what 12 customers paid ($60–$129) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
- Staff & attitude2141%
- Would recommend1427%
- Quality & results714%
- Price & value36%
- Speed & response24%
- Communication24%
- Honesty & trust24%
What customers talk about
We read 43 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Patti is very personable, always professional, and very good at her craft!”
“Even after moving to Colorado Springs from Castle Rock some years ago, she remains my go-to.”
“I see Patty for lowlights and haircuts and she does and amazing job!”
“I drive almost 40 minutes to get to them, but it’s truly worth it to see their smiling faces.”
“I made a last minute appointment, same day and couldn’t get my regular however Mary was able to do my hair and it looks amazing!”
“Brei listened to what I wanted, and worked hard to give me exactly what I asked for.”
“She’s the only person I trust with my cut and color.”
People customers mention
- Patty 14 reviews
- Ken 6 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Reflections Hair and Day Spa for 8 kinds of job. Pick one to see what they paid and said.
Recent priced reviews
Kathryn10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I made a last minute appointment, same day and couldn’t get my regular however Mary was able to do my hair and it looks amazing! I’ll be back!
Paid $100–120BlowoutsHaircutHairstyling
StephanieLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★
Very nice decor, lots of services and Patty is my all star go to! Great location in Castle Pines.
Paid $40–60Hairstyling
CherylLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
I have been seeing Lisa for the past 4 months now and absolutely adore her. She has been doing all my retouches, and highlights, so amazing. Have been referring her to all my family and friends. She listens to everything you want done and gives out great advise. Do not hesitate to call the salon to book an appointment!!
Paid $80–100HaircutBlowdryHair highlighting
JessicaLocal Guide · 132 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★
Patty is amazing!! Worth every dollar spent in her salon. She always gets my hair near perfect when I ask for a change. I show her a picture and she nails it!! She listens to what you want and makes it happen. I live my cut and color from this last time, as always. I wish I could leave her reviews every time! She…
Paid $180–200HaircutBalayage
SkylarLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Diana is so amazing!!! I haven’t had my hair done professionally in 7 years because I have it very short but I want to grow it out and it’s bleach blonde so she added some low lights to break it up a bit with my natural color and she listened to what I asked for and followed through just how I requested. She took…
Paid $100–120Hair coloring
kateLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Reflections is a tastefully welcoming salon with courteous, competent employees. I have been seeing Patty for several years and she works tirelessly to accommodate her clients. I am impressed with how quickly and knowledgeably she has opened and run this salon so professionally. Highly recommend.
Paid $80–100HairstylingHair coloringBlowouts
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Hair coloring | 19 | $101–$214 |
| Hairstyling | 17 | $27–$66 |
| Haircut | 15 | $27–$53 |
| Hair highlighting | 8 | $123–$214 |
| Blowdry | 4 | — |
| Blowouts | 3 | $41–$109 |
| Balayage | 3 | $190–$426 |
| Kids' cuts | 2 | $17–$35 |
Compare with
Photos
Customer reviews
5.0 ★★★★★ 45 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Hannah Branning5 reviewsTotal number of Google reviews Hannah has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI absolutely love seeing Diana for my hair! This is a cute, hidden gem of a salon.
- Services: Haircut, Hair highlighting, Hair coloring
- Atmosphere: Relaxing
- Maintenance: Pristine
Brittany BliffenLocal Guide · 16 reviewsTotal number of Google reviews Brittany has written across all businesses on Google Maps, not just this one.
Review from Google · view on GooglePatty has cut both my kids hair for several years, one girl one boy. My son wanted a longer hairstyle, and we had bad luck with a number of hairstylists who didn’t know how to style longer boys haircuts, until we found Patty! My daughter also loves getting her hair styled with braids and curls after every haircut. Highly recommend for the whole family!
- Services: Hairstyling
Kathryn Ward10 reviewsTotal number of Google reviews Kathryn has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI made a last minute appointment, same day and couldn’t get my regular however Mary was able to do my hair and it looks amazing! I’ll be back!
- Price: $100–120
- Services: Blowouts, Haircut, Hairstyling
- Atmosphere: Traditional
- Maintenance: Well-kept
K LLocal Guide · 18 reviewsTotal number of Google reviews K has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI have been coming to Reflections since they opened and I have seen Diana since 2019. She is the absolute best. I always know I can just sit in her chair and she will work her magic.
- Services: Haircut, Hairstyling, Hair highlighting
Teresa Ellis3 reviewsTotal number of Google reviews Teresa has written across all businesses on Google Maps, not just this one.
Review from Google · view on GooglePatty is the best!! Every three weeks, she makes sure that me and my husband look our best. Patti is very personable, always professional, and very good at her craft!!
- Services: Haircut
Stephanie VanderwiltLocal Guide · 14 reviewsTotal number of Google reviews Stephanie has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleVery nice decor, lots of services and Patty is my all star go to! Great location in Castle Pines.
- Price: $40–60
- Services: Hairstyling
Jane HLocal Guide · 29 reviewsTotal number of Google reviews Jane has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI had my hair cut and colored by Brei Conway at the Reflections Hair and Day Spa in Castle Pines this week, and I can't say enough good things about her! I have curly hair, which can be difficult to work with -- this is one of the best curly-hair cuts I've experienced. She also colored my hair and added fine-woven highlights, so that it looks natural instead of stripey. Brei listened to what I wanted, and worked hard to give me exactly what I asked for. I would highly recommend her work!
Ashley Sokol2 reviewsTotal number of Google reviews Ashley has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleBrei is absolutely amazing! She’s the only person I trust with my cut and color. She’s always perfecting her skills and learning new techniques, and it shows in how she consistently delivers exactly what I’m looking for. Besides her absolutely phenomenal techniques she’s extremely kind and always makes you feel like a thousand bucks before you leave her chair.
- Services: Haircut, Hair highlighting, Hair coloring, Balayage
Cheryl CaliLocal Guide · 33 reviewsTotal number of Google reviews Cheryl has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI have been seeing Lisa for the past 4 months now and absolutely adore her. She has been doing all my retouches, and highlights, so amazing. Have been referring her to all my family and friends. She listens to everything you want done and gives out great advise. Do not hesitate to call the salon to book an appointment!!
- Price: $80–100
- Services: Haircut, Blowdry, Hair highlighting, Hair coloring, Balayage
Business details
- Address: 363 Village Square Ln #110, Castle Pines, CO 80108
- Phone: (720) 769-8465
- Website: reflectionshairanddayspa.co
- Service area: Castle Pines, CO