Experts Reviews · Company report
Reflections Hair and Day Spa logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%98+67.8Reliability 31%95+29.2Experts Score= 97Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE

Reflections Hair and Day Spa

Castle Pines, CO · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #11Position by Experts Score among all companies we track in this category. of 101 hair salons · 5.0★ from 45 Google reviews

Report card

Percentile vs other hair salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Reflections Hair and Day Spa is better than 98% of hair salons.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Reflections Hair and Day Spa is better than 95% of hair salons.A
95
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Reflections Hair and Day Spa is better than —% of hair salons.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Reflections Hair and Day Spa is better than —% of hair salons.–
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MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Reflections Hair and Day Spa is better than 100% of hair salons.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Reflections Hair and Day Spa is better than —% of hair salons.–
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Reviews for your job

Customers hired Reflections Hair and Day Spa for 8 kinds of job.

Reflections Hair and Day Spa for hairstyling

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.17
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$27–$66
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Hairstyling”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#26 / 73

All 17 Google reviews tagged “Hairstyling”

BrittanyLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Patty has cut both my kids hair for several years, one girl one boy. My son wanted a longer hairstyle, and we had bad luck with a number of hairstylists who didn’t know how to style longer boys haircuts, until we found Patty! My daughter also loves getting her hair styled with braids and curls after every haircut. Highly recommend for the whole family!

Hairstyling
Kathryn10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I made a last minute appointment, same day and couldn’t get my regular however Mary was able to do my hair and it looks amazing! I’ll be back!

Paid $100–120BlowoutsHaircutHairstyling
KLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I have been coming to Reflections since they opened and I have seen Diana since 2019. She is the absolute best. I always know I can just sit in her chair and she will work her magic.

HaircutHairstylingHair highlighting
StephanieLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Very nice decor, lots of services and Patty is my all star go to! Great location in Castle Pines.

Paid $40–60Hairstyling
Catherine5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We love Patty and have been going to see her for 17 years!

Paid $160–180HairstylingHair coloring
Diana6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I have been coming to Reflections Hair and Day Spa for 2 years and love it! It is such a relaxing and peaceful atmosphere. I see Patty for lowlights and haircuts and she does and amazing job! I am always satisfied with all of thr services. She has also helped me with my daughter's hairstyles for her dance recitals. I highly recommend Reflections!

HairstylingHair coloring
Amy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Patty gave me a brand new look It took years off everyone loves it

Hairstyling
kateLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Reflections is a tastefully welcoming salon with courteous, competent employees. I have been seeing Patty for several years and she works tirelessly to accommodate her clients. I am impressed with how quickly and knowledgeably she has opened and run this salon so professionally. Highly recommend.

Paid $80–100HairstylingHair coloringBlowouts
Rosie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We have been going to Patty ( the owner) for years. She is just so nice and accommodating to my needs. Her cuts & color are amazing and her salon is beautiful. Highly recommend!

Paid $40–60HairstylingHair coloring
J.7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We have been going to Reflections since they opened. The staff is great (especially Patty) and welcoming!

HairstylingKids' cuts
MaggieLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Always a great experience going to see Patty. I've been taking my son (5years old) to her since his very first haircut. She's wonderful with his haircuts as well as my own. She does exactly what I ask and if I don't quite know what I'm looking for she is super helpful and patient with me and always makes great…

HairstylingHair coloringKids' cuts
Mariely4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Me gusta como Patty se desarrolla en su trabajo, ella trata de que todo salga a la perfección, me encanta todo el desempeño y sus detalles. 👀😬❤️

HairstylingHair coloringBlowouts
zeljkaLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

If you’re looking for someone who can help you feel better and offer the best massage, Ken is the right person for you. Above all, he is a truly kind person, full of empathy and warmth. Always smiling and ready to give 100% of himself. You can see that he loves his job. The tea he offers after the massage is very…

HairstylingHair coloringMassage therapy
SLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I highly recommend Reflections Hair and Day Spa. Diana does a beautiful job with my cut and color and is a joy to work with! She goes above and beyond. I also recommend Patty. She is great and was very patient to help me find the perfect hairstyle for my daughter's wedding! They care about their clients and have…

BlowdryHair coloringHairstyling
Dawn2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

David has been my hair stylist for over 2 years now and he does an amazing job with color and cutting my hair. David is one of the kindest and caring hairstylists I have ever met. He really takes the time to get to know you and your hair. I highly recommend him if you’re in the market for a new stylist.

BlowdryHair coloringHairstyling
Tommy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Patty has been my hair stylist for over 15 years and her hair cuts are perfect for every stage of life I was in. She is one of the kindest and caring ladies I have ever met. I look forward to many more years with you Patty!

Hairstyling
Amanda8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Rating only, no written review.

Paid $200+HaircutHairstylingHair highlighting

Price

$100+71% vs typical hair salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Hair coloring19$101–$214
Hairstyling17$27–$66
Haircut15$27–$53
Hair highlighting8$123–$214
Blowdry4—
Blowouts3$41–$109
Balayage3$190–$426
Kids' cuts2$17–$35

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