Analyzing 8,661,2998.7M ReviewsFor 24,73324.7K Experts

Experts Reviews · Company report
Reflections MedSpa and Wellness Center logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%32+2.3Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

Reflections MedSpa and Wellness Center

Lexington-Fayette, KY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #95Position by Experts Score among all companies we track in this category. of 161 medical spas · 5.0★ from 354 Google reviews

📞 Call (859) 422-2060Request a call backWebsite ↗

Report card

Percentile vs other medical spas (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Reflections MedSpa and Wellness Center is better than 97% of medical spas.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Reflections MedSpa and Wellness Center is better than 98% of medical spas.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Reflections MedSpa and Wellness Center is better than 100% of medical spas.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Reflections MedSpa and Wellness Center is better than 100% of medical spas.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Reflections MedSpa and Wellness Center is better than 100% of medical spas.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Reflections MedSpa and Wellness Center is better than 32% of medical spas.D
32

Reviews for your job

Customers hired Reflections MedSpa and Wellness Center for 8 kinds of job.

Reflections MedSpa and Wellness Center for BOTOX treatments

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.18
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “BOTOX treatments”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#48 / 90
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 18 Google reviews tagged “BOTOX treatments”

Jo2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

By far the best professionals in Lexington! I just had another 5 star facial!

Great priceHydraFacial
Linda10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Friendly and accommodating, professional and fun! Do a great job everytime

Reasonable priceBOTOX treatments
MelindaLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

From the minute you walk in until the minute you leave you feel welcome and over-the-top cared for. It is so hard for us as women to follow up on our self-care and at reflections, you feel so honored for giving yourself that time. Everything there is above and beyond and you feel like they are in the moment, and…

BOTOX treatmentsDermaplaningHydraFacial+ Communication+ Quality+ Professionalism
Kenva3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I really enjoy the spa! It’s always beautiful and everyone is always so friendly! Pam does a great job!

BOTOX treatmentsMicroneedling+ Punctuality+ Cleanliness+ Quality
Shannon1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I love Reflections Medspa. Everyone is kind and professional and I am achieving amazing results. Thanks going out to Taevia for my Coolsculpting and Emsculpt results, Julie for my skin care, and Pam for my injections! I couldn’t be happier! I look forward to being greeted with a smile by Susan every time I am there. Well done ladies!

Body contouringBOTOX treatmentsCoolSculpting treatments
Nan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Fabulous as usual! Love Jennifer

BOTOX treatmentsJUVÉDERM treatmentsLip fillers
Laura8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I love Jennifer and the team there! Outstanding results and amazing service !

BOTOX treatmentsHydraFacialMicroneedling+ Communication+ Quality+ Professionalism
Jennifer7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I always go to Jennifer, anytime I need injectables. She doesn’t overcharge and she is the best! I love her!

BOTOX treatments+ Punctuality+ Cleanliness+ Professionalism
SamiLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I always get amazing service and results at Reflections. I wouldn't go anywhere else for my medspa needs! Jennifer is the absolute BEST!

BOTOX treatmentsLip fillers
SarahLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Reflections is the best spa in Lexington! Very relaxing, private and the staff is so nice and professional! --Highly recommend!!

BOTOX treatments+ Professionalism
Carolyn5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Great place- great people- great experience

BOTOX treatments+ Quality+ Professionalism
Alison7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Always great service, done correctly.

BOTOX treatments
Astra1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The absolute best! Treat you like family…that they actually like, lol! Love all of the women, here. Professional, funny, kind and amazing at what they do. So approachable, no snobs to be found!

BOTOX treatmentsDermaplaning
Julia4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Great service and nice ladies!

BOTOX treatments
Jennifer8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

I love being in facility that gives the guests a feeling of complete transparency, care, and quality. The employees are so professional and go out of their way to accommodate your schedules. Watch for all the cool specials over the next few weeks.

Body contouringBOTOX treatmentsChemical peels+ Professionalism+ Value
Zaya4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Loved this place! The front desk lady was so sweet, and Jennifer Neustat RN is so capable and did an amazing job. Also gave great advice. Would highly recommend

BOTOX treatments
DawnLocal Guide · 1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Rating only, no written review.

BOTOX treatmentsDysport treatmentHydraFacial
JoanEdited 3 years ago★★★★★

Rating only, no written review.

BOTOX treatments

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 33%Reasonable 58%Overpriced 0%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
BOTOX treatments17—
HydraFacial14—
Dermaplaning13—
Lip fillers7—
Microneedling6—
Dysport treatment6—
PRP facial6—
CoolSculpting treatments5—

Compare with

Luxe Lounge MedspaExperts Score 100Lexington-Fayette · 4.99★Kainos Aesthetics logoKainos AestheticsExperts Score 100Lexington-Fayette · 5.00★Bon Bini Aesthetics logoBon Bini AestheticsExperts Score 100Lexington-Fayette · 5.00★