Analyzing 8,661,2998.7M ReviewsFor 24,73324.7K Experts

Experts Reviews · Company report
Reflections MedSpa and Wellness Center logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%32+2.3Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

Reflections MedSpa and Wellness Center

Lexington-Fayette, KY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #95Position by Experts Score among all companies we track in this category. of 161 medical spas · 5.0★ from 354 Google reviews

📞 Call (859) 422-2060Request a call backWebsite ↗

Report card

Percentile vs other medical spas (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Reflections MedSpa and Wellness Center is better than 97% of medical spas.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Reflections MedSpa and Wellness Center is better than 98% of medical spas.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Reflections MedSpa and Wellness Center is better than 100% of medical spas.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Reflections MedSpa and Wellness Center is better than 100% of medical spas.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Reflections MedSpa and Wellness Center is better than 100% of medical spas.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Reflections MedSpa and Wellness Center is better than 32% of medical spas.D
32

Reviews for your job

Customers hired Reflections MedSpa and Wellness Center for 8 kinds of job.

Reflections MedSpa and Wellness Center for hydrafacial

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.14
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “HydraFacial”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#19 / 53

All 14 Google reviews tagged “HydraFacial”

Jo2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

By far the best professionals in Lexington! I just had another 5 star facial!

Great priceHydraFacial
MelindaLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

From the minute you walk in until the minute you leave you feel welcome and over-the-top cared for. It is so hard for us as women to follow up on our self-care and at reflections, you feel so honored for giving yourself that time. Everything there is above and beyond and you feel like they are in the moment, and…

BOTOX treatmentsDermaplaningHydraFacial+ Communication+ Quality+ Professionalism
Shannon1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I love Reflections Medspa. Everyone is kind and professional and I am achieving amazing results. Thanks going out to Taevia for my Coolsculpting and Emsculpt results, Julie for my skin care, and Pam for my injections! I couldn’t be happier! I look forward to being greeted with a smile by Susan every time I am there. Well done ladies!

Body contouringBOTOX treatmentsCoolSculpting treatments
Whitney6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Julie was excellent for my facial! She did a great job listening to my current care and worries and targeting a whole 90 minutes revolving around me. She made me feel relaxed and informed about everything I needed to know. Also gave great recommendations on products and things I could do at home for better skin.

HydraFacial
Deb15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Jennifer is the best!

HydraFacial
Laura8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I love Jennifer and the team there! Outstanding results and amazing service !

BOTOX treatmentsHydraFacialMicroneedling+ Communication+ Quality+ Professionalism
sharon7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Great staff

HydraFacial
Peighton3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great staff! Would recommend for any laser hair removal or facial treatments!

DermaplaningHydraFacialLaser hair removal
Carrie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Amazing service. Beautiful place!

HydraFacial
Jennifer8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

I love being in facility that gives the guests a feeling of complete transparency, care, and quality. The employees are so professional and go out of their way to accommodate your schedules. Watch for all the cool specials over the next few weeks.

Body contouringBOTOX treatmentsChemical peels+ Professionalism+ Value
Kathy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

HydraFacial
Sherry2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

HydraFacial
DawnLocal Guide · 1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Rating only, no written review.

BOTOX treatmentsDysport treatmentHydraFacial
Elizabeth7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Rating only, no written review.

HydraFacial+ Communication+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 33%Reasonable 58%Overpriced 0%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
BOTOX treatments17—
HydraFacial14—
Dermaplaning13—
Lip fillers7—
Microneedling6—
Dysport treatment6—
PRP facial6—
CoolSculpting treatments5—

Compare with

Luxe Lounge MedspaExperts Score 100Lexington-Fayette · 4.99★Kainos Aesthetics logoKainos AestheticsExperts Score 100Lexington-Fayette · 5.00★Bon Bini Aesthetics logoBon Bini AestheticsExperts Score 100Lexington-Fayette · 5.00★