Wellness center · Sacramento, CA · reviewed since 2018
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%96+66.5Reliability 31%90+27.7Experts Score= 94Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#68 of 140 nutritionistsiPosition by Experts Score among all companies we track in this category. · better than 52%
4.9★★★★★61 Google reviews · 22 photos
97%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Reviewers describe the facility as clean and relaxing, noting that staff are professional, knowledgeable, and gentle during colon hydrotherapy and sauna sessions. Patients report that the team explains procedures clearly, offers nutritional guidance, and helps manage digestive issues effectively. However, low-star feedback highlights concerns about scheduling delays and a contract that specifies financial obligations without detailing the services provided in return.
Google rating: 4.9 out of 5 from 61 reviews (97% five-star).
Reviews on this page: 61 Google reviews (54 with written comments, 7 with photos).
Owner responses: the business replied to 16% of reviews.
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.
Refresh Your SoulNutritionists median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Refresh Your Soul: 96/100 on this factor. Category median: 95.A
96
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Refresh Your Soul: 90/100 on this factor. Category median: 94.A
90
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 87.–
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MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Refresh Your Soul: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 49.–
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Bar = this company · dark tick = category median.
Star ratings
61 Google reviews we collected
4.9of 5
5 stars5997%
4 stars00%
3 stars00%
2 stars00%
1 star23%
Praise vs complaints
Phrases our text analysis found in 54 written reviews
96%praise
Praise7296%
Complaints34%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude2939%
Would recommend1824%
Quality & results1216%
Honesty & trust57%
Speed & response45%
Communication45%
Price & value34%
What customers talk about
We read 54 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Wendy and her team provide such a warm, compassionate, and personalized experience.”
“5 stars for Wendy and her team at Refresh Your Soul!”
“There knowledge on gut restoration and digestion is top notch.”
“They made me feel comfortable from the moment I arrived, explained everything clearly, and genuinely cared about my experience.”
“From the moment I walked in, Wendy and her team immediately set a different tone.”
“I really appreciate how much time they take to listen, explain processes and set expectations clearly, and look at the bigger picture when it comes to…”
“Nice ambiance, nice staff, Wendy is such a sweetheart and very knowledgeable of digestion system pay her a visit it's well worth it.”
“In her office, she gave me some recommendations and so I asked her to repeat the price of the probiotics and she said “$80.”
People customers mention
Wendy20 reviews
Katie5 reviews
Sebastian4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
CarolLocal Guide · 22 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★
Dr Wendy answered all questions and made me feel very comfortable. I look forward to my journey towards a healthier system.
Brian8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★
Very professional and informative. Loved the Doctor and the assistant ! Would recommend their services to anyone.
RobertLocal Guide · 19 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I had a wonderful experience at Refresh Your Soul! Wendy and Katie were both welcoming, professional, and knowledgeable. They made me feel comfortable from the moment I arrived, explained everything clearly, and genuinely cared about my experience. The atmosphere was clean, relaxing, and positive. I highly recommend…
Camilia11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I can’t say enough good things about this place and my experience. Finding the building was easy, parking is super simple. Katie was so sweet and kind. While I was signing paperwork she got me an electrolyte drink in a large mason jar. I thought this was a surprise and delighted moment. The personal touch made the…
LisaLocal Guide · 16 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
I have not felt the same since getting covid in January 2022. After getting covid, my bowels have not been regular, I developed high blood pressure and anemia along with feeling fatigued and trouble sleeping. I had my very first closed colon hydrotherapy appt with Wendy today and all I can say is….I feel so…
AshLocal Guide · 33 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Love this place. The benefits my body has seen from regular treatments have been immensely helpful to my quality of life. Thankfully for their attention to detail.
Dr Wendy answered all questions and made me feel very comfortable. I look forward to my journey towards a healthier system.
Response from the owner · a month ago
Thank you so much for your sweet words, Carol! We’re so happy Wendy made you feel comfortable and supported. We’re excited to be a part of your journey and can’t wait to see you again! 💚
Brian Mosher8 reviewsiTotal number of Google reviews Brian has written across all businesses on Google Maps, not just this one.
5 stars for Wendy and her team at Refresh Your Soul!
I came to Wendy after exhausting all of my options with Kaiser and still not having a concrete diagnosis. I felt frustrated (who else is tired of hearing they have IBS?) and was looking for someone who would truly listen and take a deeper look at what was going on. Wendy was able to suggest specific tests that helped us get closer to the root causes of my health concerns, and I’m incredibly grateful for her guidance and support.
Wendy and her team provide such a warm, compassionate, and personalized experience. I really appreciate how much time they take to listen, explain processes and set expectations clearly, and look at the bigger picture when it comes to my health. The combination of hydrocolon therapy and nutritional guidance provides a truly holistic approach to wellness. It has been life-saving.
I can’t say enough wonderful things about Wendy and her team. If you’re looking for someone who specializes in gut health that truly listens, cares, and takes a personalized approach to wellness, I highly recommend Refresh Your Soul.
Response from the owner · a month ago
Amy, thank you from the bottom of my heart for such a beautiful and thoughtful review. Your words truly mean so much to me and our entire team.
One of the greatest privileges of what I do is helping people feel truly heard, supported, and cared for. Knowing that you have felt that at Refresh Your Soul means more than you know.
Thank you for trusting us and allowing us to be part of your journey. We are so grateful to have you as part of the Refresh Your Soul family! 💛
With gratitude,
Wendy & the Refresh Your Soul Team
Robert HernandezLocal Guide · 19 reviewsiTotal number of Google reviews Robert has written across all businesses on Google Maps, not just this one.
I had a wonderful experience at Refresh Your Soul! Wendy and Katie were both welcoming, professional, and knowledgeable. They made me feel comfortable from the moment I arrived, explained everything clearly, and genuinely cared about my experience. The atmosphere was clean, relaxing, and positive. I highly recommend Wendy and Katie to anyone looking for excellent, personalized care!
Response from the owner · a month ago
Robert, thank you so much for your kind words! Creating a space where people feel comfortable, welcomed, and genuinely cared for is incredibly important to us, so it means a lot to hear that this came through during your visit.
Katie and I truly appreciate you taking the time to share such a thoughtful review. Thank you for your recommendation and for being part of the Refresh Your Soul community. We always look forward to seeing you! 💛
– Wendy & the Refresh Your Soul Team
Camilia Ghovanlou11 reviewsiTotal number of Google reviews Camilia has written across all businesses on Google Maps, not just this one.
I can’t say enough good things about this place and my experience. Finding the building was easy, parking is super simple. Katie was so sweet and kind. While I was signing paperwork she got me an electrolyte drink in a large mason jar. I thought this was a surprise and delighted moment. The personal touch made the experience that much more comforting and made it feel like customer service someone gets from family businesses.
Everything in the room with the IR Sauna was so clean (as was everything else). They had everything I needed if I wanted to shower after including toiletries and a comb. The glasses provided to wear in the sauna are comfortable and easy to wear. Katie walked me through everything and gave easy to follow instructions. I also felt safe and comfortable knowing I had my own private space.
I will definitely be back!
Response from the owner · a month ago
Thank you so much for taking the time to share such a thoughtful review! It means so much to our team that you noticed the little details we put into making the space feel welcoming, comfortable, and cared for. From the electrolyte drink to having everything you might need after the sauna, we really want every person who walks through our doors to feel at home.
We’re especially happy to hear that Katie made you feel so welcomed and comfortable, she truly has such a caring heart and we’re very lucky to have her as part of our team!
Thank you again for your kind words and for sharing your experience. We look forward to welcoming you back! 💛
– Wendy & the Refresh Your Soul Team
Lisa CarterLocal Guide · 16 reviewsiTotal number of Google reviews Lisa has written across all businesses on Google Maps, not just this one.
I have not felt the same since getting covid in January 2022. After getting covid, my bowels have not been regular, I developed high blood pressure and anemia along with feeling fatigued and trouble sleeping. I had my very first closed colon hydrotherapy appt with Wendy today and all I can say is….I feel so relieved! I feel like my body just got a reset! I purchased 6 sessions and will be seeing her once a week for the next 6 weeks and following her protocol and meal tips in her book. I’m committed to getting my microbiome and gut health optimal with Wendy’s help.
There is such a difference coming here after doing open colon hydrotherapy somewhere else for the last 4 years.
If you want a true colon hydrotherapy treatment, DON’T GO ANYWERE ELSE! Wendy has lots of credentials and I’m convinced can help get someone like me in the best shape ever.
Response from the owner · a month ago
Thank you SO much for this sweet review! 💛 It truly means so much to us that you trusted Wendy and RYS with your gut health journey. We’re so happy you felt such a difference after your first session, and we can’t wait to continue supporting you along the way! 🥰
AshLocal Guide · 33 reviewsiTotal number of Google reviews Ash has written across all businesses on Google Maps, not just this one.
Love this place. The benefits my body has seen from regular treatments have been immensely helpful to my quality of life. Thankfully for their attention to detail.
Response from the owner · a month ago
Ash, thank you so much! 💛 We absolutely love hearing how much your regular visits have helped you feel your best. We’re so grateful to have you as part of our RYS family and truly appreciate your kind words! ✨
Kay Sean1 reviewiTotal number of Google reviews Kay has written across all businesses on Google Maps, not just this one.
Amazing group of healers - Wendy Sebastian and Katie are great human beings and excellent professionals. It is really a pleasure and privilege for me and my family to have met them. Highly recommend 💐
Response from the owner · a month ago
Aww thank you so much! 💛 We absolutely love having you and your family come see us. It’s always such a pleasure, and your kind words truly mean so much to both Wendy and Katie!
Hanuman Jha1 reviewiTotal number of Google reviews Hanuman has written across all businesses on Google Maps, not just this one.
Fantafabulous - it was a wonderful experience! Kudos to Ms Sebastian and Katie for their humane outlook and gentle plus competent handling. Definitely recommend!
Response from the owner · a month ago
“Fantafabulous” just made our day! 😂💛 Thank you for the kind words and recommendation. Making sure you feel comfortable and cared for while you’re here is so important to us. We hope to see you again soon!
James Arends5 reviewsiTotal number of Google reviews James has written across all businesses on Google Maps, not just this one.
