ROOFING CONTRACTORS · PHOENIX, AZ
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%1+0.4Reliability 15%2+0.3Craft & service 20%77+15.4Value 10%17+1.7Momentum 8%4+0.3Track record 7%62+4.3Accountability 5%99+5Experts Score= 27Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.27SCORE
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%1+0.4Reliability 15%2+0.3Craft & service 20%77+15.4Value 10%17+1.7Momentum 8%4+0.3Track record 7%62+4.3Accountability 5%99+5Experts Score= 27Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.27SCOREReimagine Roofing
Better than 6% of roofing contractors · #66 of 70
4.8★856 Google reviewsGoogle star rating as shown on Google Maps.
4.54★last 12 monthsAverage stars on reviews from the last 12 months only.
7.7%1–2★ in 2 yrs (avg 1.5%)Share of reviews from the last 24 months that gave 1 or 2 stars.
100%complaints answeredShare of 1–3★ reviews the owner publicly replied to.
Reimagine Roofing for drywall repair
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.1
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
All 1 Google reviews tagged “Drywall repair”
Paul5 years ago★★★★★
Rating only, no written review.
PaintingDrywall repairRoof installation+ Responsiveness+ Punctuality+ Quality
vs category
Blue = Reimagine, grey = roofing contractors average
Rating over time
Price
$12k+15% vs typical roofing contractors
Bar = middle half of what customers paid · gold mark = category median.
Great price 56%Reasonable 31%Overpriced 6%Not sure 6%
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%1+0.4Reliability 15%2+0.3Craft & service 20%77+15.4Value 10%17+1.7Momentum 8%4+0.3Track record 7%62+4.3Accountability 5%99+5Experts Score= 27Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
1
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
2
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
77
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
17
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
4
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
62
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
99
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
Quality
+221 / −2
Professionalism
+258 / −4
Responsiveness
+213 / −2
Punctuality
+202 / −2
Value
+162 / −1
