Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%71+38.7Reliability 24%58+14.1Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty91−0.9Momentum penalty54−4.6Experts Score= 69Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.69SCOREReimagine Roofing
Phoenix, AZ · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #90Position by Experts Score among all companies we track in this category. of 90 roofing contractors · 4.8★ from 856 Google reviews
Report card
Percentile vs other roofing contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: momentum.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Reimagine Roofing is better than 71% of roofing contractors.B
71
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Reimagine Roofing is better than 58% of roofing contractors.C
58
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Reimagine Roofing is better than 91% of roofing contractors.A
91
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Reimagine Roofing is better than 100% of roofing contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Reimagine Roofing is better than 54% of roofing contractors.C
54
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Reimagine Roofing is better than 100% of roofing contractors.A
100
Reviews for your job
Customers hired Reimagine Roofing for 8 kinds of job.
Reimagine Roofing for fan installation
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 91/100.How Job match is calculatedBuilt only from reviews Google tagged “Fan installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 1
All 7 Google reviews tagged “Fan installation”
Seuri4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Excellent service !
Fan installation+ Punctuality+ Quality+ Professionalism
Douglas1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
OUTSTANDING Service As a former VP of retail and service organization, I can unequivocally state I have never experienced a better level of service. Eric and Anthony were not only knowledgeable, reliable and trustworthy, they were sincere, affable and dedicated. The quality of work was top notch. I expected that. I…
Attic ventingFan installationSkylight repair+ Responsiveness+ Punctuality+ Quality
Cindy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★
Eric was awesome, very professional and communicated about everything. Highly recommend.
Fan installation+ Punctuality
Anthony2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Rating only, no written review.
Attic ventingFan installationRoof repair+ Responsiveness+ Quality+ Professionalism
Warren5 years ago★★★★★
Rating only, no written review.
Attic ventingFan installation+ Responsiveness+ Punctuality+ Quality
Debra3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Rating only, no written review.
Fan installation+ Responsiveness+ Punctuality+ Quality
Michael6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Rating only, no written review.
Attic ventingFan installation
Price
$12k+13% vs typical roofing contractors
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 56%Reasonable 31%Overpriced 6%Not sure 6%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Roof installation | 179 | $11k–$23k |
| Roof inspection | 109 | $438–$11k |
| Roof repair | 102 | $638–$8.2k |
| Roof repair for storm & wind damage | 73 | $1.7k–$18k |
| Roof damage repair | 33 | $438–$2.9k |
| Attic venting | 15 | $638–$5.2k |
| Attic venting repairs | 10 | $438–$2.9k |
| Skylight installation | 10 | — |
