Experts Reviews · Company report
Reimagine Roofing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%71+38.7Reliability 24%58+14.1Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty91−0.9Momentum penalty54−4.6Experts Score= 69Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.69SCORE

Reimagine Roofing

Phoenix, AZ · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #80Position by Experts Score among all companies we track in this category. of 80 roofing contractors · 4.8★ from 856 Google reviews

Report card

Percentile vs other roofing contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Reimagine Roofing is better than 71% of roofing contractors.B
71
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Reimagine Roofing is better than 58% of roofing contractors.C
58
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Reimagine Roofing is better than 91% of roofing contractors.A
91
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Reimagine Roofing is better than 100% of roofing contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Reimagine Roofing is better than 54% of roofing contractors.C
54
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Reimagine Roofing is better than 100% of roofing contractors.A
100

Reviews for your job

Customers hired Reimagine Roofing for 8 kinds of job.

Reimagine Roofing for tile work replacement

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.8
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 91/100.How Job match is calculatedBuilt only from reviews Google tagged “Tile work replacement”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 2

All 8 Google reviews tagged “Tile work replacement”

eugeneLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

I have to say, this was one of the most impressive experiences i have had in a long time. Kody and Eric were incredibly responsive. Eric identified the problem area - part of the solar footer, sealed it up real-time, to be honest, i was feeling very good about things, now i am impressed. if i could give them more…

RefurbishmentTile work replacementRoof inspection+ Responsiveness+ Punctuality+ Quality
Jason9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

HORRIBLE EXPERIENCE. The only reason this got anything over a 1 star was Anthony "Tony" stepped in and fixed the countless mistakes of the contractors they hired and the unprofessionalism and lie of one of their employees. Was told the roof was inspected and complete(lie) when in fact 80% of the tiles that are…

Tile work replacementRoof inspectionRoof repair
Deana7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

When dealing with Reimagine Roofing and Eric specifically, WOW (the good kind), is the first word that comes to mind! I received Eric J. and Reimagine Roofing’s contact from a close friend of mine that recently had a roof repaired and solar installed that had an incredible experience with the company; the referral…

Tile work replacementRoof inspection+ Responsiveness+ Punctuality+ Quality
Natalie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We contacted Reimagine Roofing after the crazy monsoon storms this summer with a horrendous leak. They came out right away, managing to fit us in with all of the others experiencing storm damage. The tarped our roof to prevent further damage during the ongoing storms and even came back a couple of times to make sure…

Tile work replacementRoof inspectionRoof installation+ Responsiveness+ Punctuality+ Quality
James2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Reasonably priced, great staff and quick service.. All you can ask for. They were recommended to me and I see why, would highly recommend them for any homeowner!

Tile work replacementRoof repair
Rebecca2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We have had our roof and skylights replaced and are in the process of installing pergolas in our backyard. We are very happy with the work they have done and Eric has been excellent in making sure the job is done to our satisfaction and communicating with us. We would highly recommend them .

Tile work replacementRoof inspectionRoof repair+ Responsiveness+ Quality+ Professionalism
Adrian2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The management of the work done at our house was impressive to say the least. Our site manager, Tony, made sure to include us with progression of our new roof and answer any questions that we had. The attention to detail and willingness to work around our families schedule made the job seamless.

Gutter installationTile work replacementRoof inspection+ Responsiveness+ Professionalism
Ali4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Anthony has been great during a stressful repair from my solar install. He kept me informed every step and I appreciate his communication and professionalism.

Tile work replacement

Price

$12k+15% vs typical roofing contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 56%Reasonable 31%Overpriced 6%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
Roof installation179$11k–$23k
Roof inspection109$514–$12k
Roof repair102$638–$8.3k
Roof repair for storm & wind damage73$1.7k–$18k
Roof damage repair33$438–$2.9k
Attic venting15$638–$5.2k
Attic venting repairs10$438–$2.9k
Skylight installation10—

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