How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%81+19.6Value 14%84+11.9Replies to reviews 7%98+6.9Craft & service penalty97−0.3Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCOREReimer Heating, Cooling & Plumbing
Tonawanda, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #9Position by Experts Score among all companies we track in this category. of 10 sump pump installation services · 4.9★ from 9,778 Google reviews
Report card
Percentile vs other sump pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired Reimer Heating, Cooling & Plumbing for 8 kinds of job.
Reimer Heating, Cooling & Plumbing for a/c system maintenance
Clear ✕All 284 Google reviews tagged “A/C system maintenance” · showing 100
Had a very plugged up bathroom sink and problems with my kitchen sink. Appointment was made, no Issues. Tech was very pleasant, answered my question and didn’t mind Mr. Barks-a-lot, my basset
Kevin and Craig did a fantastic job replacing our water lines, installing shut off valves and replacing our outdoor faucet and main connection to the meter. They were so professional, friendly, and knowledgeable. Thanks for doing such a great job! Moe and Nancy Marty was very helpful and explained what I needed and…
8/2023 Everything was great!! Derrick is great! He was the one that helped us decide on what heating/AC unit to get and he was awesome. He also did the yearly maintenance tune up for us and he was great with that too! Great customer service!! ⭐⭐⭐⭐⭐ We had our yearly AC maintenance done on 8/12/24 by Chris Reese and…
Reimer was very responsive to my issues which was installation of new sump pump and water backup system. Repair work was done professionally and free of charge per contract
Matt did an excellent job and explained everything He had a strong knowledge of standards and issues that were present in our old home
Todd and Marty were both great. They always show up on time and the job done right and done fast. I only call Reimer now for any plumbing heating and electrical needs. Andrew was great. Sounded like he had a lot of jobs on Saturday but still came over and got to work. Very friendly and honest. Glad we got him for…
Great service, worth every penny. Technivians are alwsys friendly and informative, todsy I had Joe for my AC routine maintenance. We've have had an annual plan with Reimer for several years. I'm not sure how to choose a price because they come 3 times a year for AC, Furnace and Plumbing routine maintenance per our…
I had my air conditioning maintenance done today by Patrick. He was so nice and professional. He answered all my questions and explained them fully. I would highly recommend Patrick for his great service.
Will and Max did Ductless AC maintenance. Very competent and personable technician. Previously no one had pointed out the mold growing in my unit. Now I know and the problem will be taken care of immediately. Great service!
Ken did thorough maintenance on the furnace, he was very professional, knowledgeable and courteous. Danne also did a fantastic job installing the filter cabinet and humidifier in a challenging location. Scott was Johnny on the spot during this heat wave for my first service call, had the specialty filter and the…
Kevin was very professional and cordial. Explained everything he did in detail. Offered to update air filter system to a more efficient system. We will discuss if price merits change.
Chazz was professional, knowledgeable, and happy to answer any questions. Thanks for the help!
They arrived at 8:30 AM and did a walk around to see what ducts they had to clean. Began promptly and completed the job by 11 AM. Great job. They ‘guessed’ that the ducts had never been cleaned since the house was built in 1964.
Quick and painless. Thanks.
Ken was great. Professional and Friendly.
Chris was very professional and polite. He went over everything we needed. I highly recommend him
Dave,and trainee performed A/C service 6/23/26 did a excellent job very informative thank you Dave and Reimer another job well done.
Great service, timely , and great communication. Highly recommend these guys.
Seth B. took his time, not only with the work, but to explain everything in detail to me. Giving me options and recommendations. Exceptional work, Would highly recommend
Today, Service Tech, Mr Christopher Petruzzi, came out to conduct a spring check up of our HVAC system in preparation for the summer AC season. He was prompt, courteous, and asked questions inquiring if we had any special concerns or problems with our HVAC that he could look into for us. Chris took the time to show…
Super friendly, professional and sincere. Reimer is the best!
Service Tech Andrew Westpfahl was out today for a maintenance service on my A/C. Andrew arrived earlier than scheduled (which was great freed up rest of my day). Andrew was knowledgeable, polite and very thorough during the time at my residence. Andrew is an excellent representative of Reimer.
David Muniz did a great job servicing our AC. They gave some excellent advice on the care of system . Hope to see them next Fall for our furnace tune-up. Gold standard of employees
He was great took care of the problem inknow time
David had the best personality. He was very polite and kept me in the loop of what he was doing.
I’ve used Reimer for years, and would recommend them to anyone. They are professional, efficient and reasonably priced. My most recent experience with James has been the best one yet. Incredibly professional, and work so clean you could eat off of it.
John was very polite and explained everything very well.
Joseph Nehaus was a total professional. Also very kind and considerate of our situation. I enjoyed working with him to find a solution to the problem. Mark Vanderkooi was a great representative for your company. Professional, tidy explained everything. Thank you for sending him to fix our problem. Glad they…
Andrew serviced my AC. He did a fantastic job explaining what he was going to do and his work was very thorough. I will definitely call them in the future. Thanks Andrew!
Seth came out to diagnose my A/C problem He was very professional and checked everything . Told my unit was leaking and explained my options. I decided to replace. The next morning Danne and his partner ( sorry don’t know his name. Both professional. In stalled new ac unit surprise to me it only took a bit over 2…
Trey was amazing! Very knowledgeable, friendly, and honest.
Great job. Very professional and friendly. Everything was done well, on time and neat. Highly recommend.
We have used Reimer’s services for a while now, and they are always courteous, knowledgeable, honest, and friendly! Zack was out today to service my Mom’s AC unit and he couldn’t have been more helpful. Highly recommend! Amending this review (April 2024) to include Tyler who came out to review our electrical…
Corey completed maintenance on my ac/heat unit. He was very kind, helpful and knowledgeable about his job and answered all my questions. He made sure I was satisfied with the work and showed me what he had completed. I will continue using Reiner in the future.
Will was great. Very knowledgeable beyond his years. He was thorough and to the point during his visit. A great asset to Reimer
Brad is professional, detail oriented, knowledgeable and friendly. Reimer in general (and Brad in particular) is a pleasure to do business with.
IAC was not functional because of unknown issue. Issue turned out to be SEVERELY Frozen Coil. Your technician tested all parts interior and exterior and determined the cause was a clogged exhaust pipe that caused water to back up and freeze. Also discovered that the water may have leaked into the electronics of…
We have Reimer out to our home for yearly maintenance of all Reimer installed units. From the office staff to the technicians I highly recommend Reimer!
I absolutely love David and Eugene. I felt like they truly cared and they actually took the time to really investigate and do as much as they possibly could. I pray i get them every single time i need maintenance. I also thought it was amazing how David was honoring breast cancer. He had a pink shirt and the…
They were quick, thorough and answered all of my questions! Thanks guys!
Reimer is the best plumbing coming I have encountered. I have been using them for 10 years. I have never been disappointed. New furnace installed, hot water tank, air conditioning. Oh, new outdoor lights installed today!
Knowledgeable and professional. Would highly recommend Keith M as a service technician.
Will was great to work with, and knowledgeable..
Drew Eckman was great. He really did a thorough job when checking our furnace and made suggestions based on urgency which is helpful when there’s a lot going on and you have to attack one thing at a time. Looking forward to having him come back to fix the identified issues. I recommend!
Very respectful and cheerful tech
Can't thank everyone enough for all the hard work you had to do on my furnace
Great service! Kevin was quick and efficient installing my new furnace and thoroughly explained all the work that was done. Thank you!!
Patrick was super competent. Did the job efficiently and with kindness. Explained repairs so I understood them. Thank you Patrick.
Good experiences no complaints
Professional, detailed, honest, respectful and friendly.
Great people, great service, very pleased.
I called Reimer for an a/c issue and they sent Seth on the same day. Seth called ten minutes before arriving and was respectful, curtious and incredibly knowledgeable. He answered all my questions and was able to identify the issue with my a/c right away. Reimer is the way to go! Thank you Seth and Reimer!
Will was very Friendly, efficient and on time! Great guy, explained everything. Cleaned up after himself.
Frank inspected the air handler today. He was very pleasant and professional and did a super job.i was very comfortable having him in my house. We have always been pleased with services that Reimer has provided over the years.
Very friendly and gave good advice on thermostat settings and filter replacement. Happy with the service.
Brandon is a great guy and has excellent communication. He also has good technical knowledge and answers all questions pleasantly.
Andrew was outstanding. Explained everything he was doing along the way, friendly, and professional. Did a great job serving my A/C unit. Would highly recommend.
Michael did a great job in teaching me to set up the Ecobee thermostat. Excellent representative for your company very personable.
Ken came out for a A/C check. He was extremely thorough and took the time to explain everything in simple terms that was easy to understand. Reimer continues to deliver A+ customer service
Very thorough. Friendly and timely.?
Great service! Highly recommend!
Seth was awesome! Came right on time, explained things and options without being pushy and documented things with photos during the inspection so I know work was done. Will definitely be calling them when I need service in the future.
Frank was great. He was thorough, answered all of my questions, and gave great advice for future consideration. Great customer focus and service.
Will was professional, pleasant and informative
Thought he would still do the service even though the expansion is dripping
Seth did a great job servicing my A/C and putting everything in tip-top shape.
We had service tech Dave P. come out a few weeks ago to do a furnace and a/c cleaning and tune up. Dave’s work was extremely thorough - he took his time and didn’t cut any corners to get our 7 year old furnace and air conditioner looking and running like it did brand new on day one. He was extremely professional and…
Cory was wonderful and his service was outstanding
The AC tuneup service was spectacular! Ivica, the serviceman, was knowledgeable, kind, and helpful making sure the unit was clean and ready for another year of use. We could not have asked for a better experience!
Excellent customer service!
Great customer service. Friendly, knowledgeable and helpful. Quick service and tune up! Fair pricing! Thank you Chris!
I would highly recommend. Very easy to deal with & wasnt pushy at all.
My AC & Furnace were initially installed by Bryk Heat & Cool and they also installed a ductless fujitsu unit in my sunroom. Their work was 6 years ago. I called Reimer to replace the crappy fujitsu with a Carrier unit 1.5 years ago. Today Reimer Serv Tech Kevin Kostin came and checked my whole system out and…
Keith my tech was extremely knowledgeable and helpful with the service being provided. Keith was professional and did excellent work.
Great experience! WILL WAS AWESOME AND SUPER KNOWLEDGEABLE
Frank was incredibly friendly, efficient, and thorough. I asked if he could check a few things while he was on site performing an inspection and he went above and beyond. He showed me photos, explained readings and numbers, and educated me as to how various things tied together. Highly satisfied with the customer service he provided!
Will did an awesome job. Very personable helpful and thorough :)
Great service as always. Explained everything in detail would recommend
Keith was very professional and did a great job!!
Came quickly. Knowledgeable. Fixed problem. Excellent service. Would definitely use this company again.
Andrew was very informative and helpful. Andrew explained everything in very good simple terms.
Andrew and Frank with Reimer are outstanding! The amount of time Andrew took to explain and breakdown everything in terms we could understand and even draw out examples of how the AC unit is working. Pictures were taken of the unit and the issues shown of why we’re experiencing a problem with the unit. Can’t thank…
Will did a great job! Always happy with their work!
Experienced technician, fixed my issue quickly. Will did a great job I highly recommend.
Ken is a super awesome technician. He was very professional and easy to talk with. He explained everything and did a very thorough job. He did the yearly maintenance on my AC so I have peace of mind knowing it's in working order. Reimer is a great company for home services. They hire the best technicians.
Will was very professional and helpful!
Seth was vary professional and informative. He was pleasant to talk to.
We had Mark Heuser and team (Damon and Quentin) install a new Trane AC and Furnace after our 15 year old unit died. They did an excellent job from being respectful of our property (landscaping and floors) to communicating very well. The installation was also completed ahead of schedule, everything thoroughly…
Technician was amazing. Went above and beyond on a Sunday to ensure my 89 year old mom had AC in home.
We had Reimer come out to do a yearly A/C check. We had issues with it last summer and had a band-aid fix completed, so we weren't surprised when the maintenance check didn't go as planned. There was a leak somewhere in the unit. The technician, David, was very helpful and found ways to fix the leak without having…
David was extremely professional and I learned a lot about my air conditioner l didn’t know! Gave me information on possible extension of unit life, and gave me an idea of any future expenses to expect. Thanks again!! 😃
Andrew was knowledgable and transparent with the information provided. Great experience!
Anthony was prompt and very friendly. Answered all my questions.
My technician Chris came out for my annual AC routine service. He was knowledgeable and respectful and did a great job. I highly recommend Reimer for your heating and cooling needs. Frank came out last week for an annual air conditioner service. He was friendly and efficient. I have been using this company for…
Very efficient and good person. Joe explained everything in detail. He took time to do a full review and show the issue to me.
David was both personable and knowledgeable! He did an amazing job, and I will always stay with Reimer for any work needed.
Arrived quickly and was able to fix my ac within 20 minutes! Thanks so much Adam! They also replaced my full furnace 2 years ago very quickly.
GREAT people FANTASTIC SERVICE! Delivered as promised!
So far so good— David Will return tomorrow with circuit board for furnace—- he was very courteous and explained what was happening along the way
Scott was friendly, efficient, and knowledgeable!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 393 | $19–$192 |
| Heating system maintenance | 364 | $19–$148 |
| A/C system maintenance | 281 | $26–$271 |
| Heating system repair | 263 | $57–$667 |
| Heating system installation | 211 | $1.2k–$2.1k |
| HVAC system repair | 195 | $104–$658 |
| Cleaning | 119 | $25–$195 |
| Installation | 104 | $1.1k–$2.1k |
