How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%81+19.6Value 14%84+11.9Replies to reviews 7%98+6.9Craft & service penalty97−0.3Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCOREReimer Heating, Cooling & Plumbing
Tonawanda, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #9Position by Experts Score among all companies we track in this category. of 10 sump pump installation services · 4.9★ from 9,778 Google reviews
Report card
Percentile vs other sump pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired Reimer Heating, Cooling & Plumbing for 8 kinds of job.
Reimer Heating, Cooling & Plumbing for cleaning
Clear ✕All 120 Google reviews tagged “Cleaning” · showing 80
We had Seth Bykowski in our home today to do maintenance on our a/c and he is a pleasure and will be always welcomed in our home..also had Andrew Lorenz here a week later to flush my hot water tank .. he also was very pleasant …nothing to say bad about any of their workers !!!
Had a very plugged up bathroom sink and problems with my kitchen sink. Appointment was made, no Issues. Tech was very pleasant, answered my question and didn’t mind Mr. Barks-a-lot, my basset
Answered all my questions and explained everything that he was doing.
Matt did an excellent job and explained everything He had a strong knowledge of standards and issues that were present in our old home
Patrick is fantastic! Great service tech and highly recommend him to anyone. Thank you for everything you did for us this year.
Extremely personable ,honest, professional and very knowledgeable.
Todd and Marty were both great. They always show up on time and the job done right and done fast. I only call Reimer now for any plumbing heating and electrical needs. Andrew was great. Sounded like he had a lot of jobs on Saturday but still came over and got to work. Very friendly and honest. Glad we got him for…
We had Corey come and do furnace and humidifier tune up and cleaning. He was personable, knowledgeable and really helpful! He also installed the UV air cleaning system. It’s definately all made a difference! It was part of our service plan, so no extra payment other than for new UV.
9/01 Will did a routine maintainance check of our furnaces. He has serviced our home before too. He was professional and courteous and answered all of our questions. Always reassuring to have him here.
Did a great job
excellent service by Sam the Plummer
Ken was pleasure to work with. Super nice and punctual. Explained all options and kept me up on progress
Seth did a great job, curtious and professional in his work
The entire team is very professional and informative about the heating system and plumbing. Able to confidently answer my questions. Marty and Mitch not only did the routine water tank flush but gave me great information about the system. Scott was very professional And friendly. He was very informative about my…
He was great took care of the problem inknow time
Jorin was very professional and well rounded in plumbing! Very easy to talk to…would recommend him to anyone!
Today's team was Keith, Sean, Gavin and Tyler. There were 4 of them because today we got a new furnace. It started with a simple checkup and maintenance which in the end it turned out that it was a better option to get a new furnace. Keith went over the reasons why and even showed us with his mini camera. We were…
The service technician Cody Smith did an awesome job on my annual furnace maintenance. He was very professional, courteous, and polite. He took out the time an answered all my questions with no hesitation. It’s people like Chris that makes the business very reputable. I will definitely request him for my next annual…
Great job cleaning my tankless water heater
Furnace maintenance
Matt was very thorough and knowledgeable throughout the process of cleaning and replacing new parts to our furnace. We appreciated his knowledge, kindness and his full explanation of what he was doing.
Will Beilein did a great job at our house!
Trey was amazing! Very knowledgeable, friendly, and honest.
Great service and staff. Always thorough and professional and friendly.
Quick, efficient, knowledgeable, friendly
Service Tech. (Keith Muniz) was very thorough, honest and respectful. Excellent customer service.
I was in the market to replace my 18 year old hot water tank. Steven came out and walked through a bunch of different options. I was undecided about installing a new tank or converting to a tankless unit. Steven spent nearly 45 minutes answering questions and explaining the pros and cons of each. I price shopped…
Corey completed maintenance on my ac/heat unit. He was very kind, helpful and knowledgeable about his job and answered all my questions. He made sure I was satisfied with the work and showed me what he had completed. I will continue using Reiner in the future.
Brad is professional, detail oriented, knowledgeable and friendly. Reimer in general (and Brad in particular) is a pleasure to do business with.
Had Andrew out today to clean out our hot water tank he was very thorough and knowledgeable! Answered all of our questions and was extremely pleasant!
Seth did a great job! He was very thorough and was very helpful explaining things to me.
I received a request from Brandon Hageman of Reimer Heating to evaluate the pleasurable meeting we had last night during his service call. 1 problem….he NEVER SHOWED UP!!! I called Reimer last night for emergency service since my furnace quit working. I am a disabled Vet with a 9 year old in the house. No heat, no…
Had a major clog in my sewer line going out to the street the day before Thanksgiving. Joe N. came out, quickly analyzed the situation, and gave me the best solution. The pipe is now flowing again. This has been a recurring issue every year, and Joe also provided a clear quote on how to fix it for good. He was very…
We had Reimer out for our annual checkup on our boiler. Seth was our technician and he was amazing. He was polite, and funny and very thorough in his checking over of our boiler. He explained everything he was doing and performed several checks to make sure that it was operating at its peak performance. We…
Punctual and polite great service. Got a great deal on a new furnace and central air package. And a fantastic job on the duct cleaning that was well needed.
Ken was here at the time they said he would be. He explained everything in a way I could understand I appreciate that. I was very happy with Ken. Thank you Kathi S
THIS IS A REVIEW based on more than one service over the last 11 months. It began with our discovery of our home's furnace not working in January with outside temperatures in the 20's and I door temps 40 and dropping. The first tech was Kevin who was professional, excellent, and friendly. I loved that he took…
I absolutely love David and Eugene. I felt like they truly cared and they actually took the time to really investigate and do as much as they possibly could. I pray i get them every single time i need maintenance. I also thought it was amazing how David was honoring breast cancer. He had a pink shirt and the…
Tyler Dean and Chris Reimer were great! They answered all of my questions and gave me a thorough understanding of the concerns in my building.
Will came out to check our air conditioner for the season today. He explained everything as he checked them & made recommendations when he was finished. We will definitely continue with Reimer.
Tech came in to do a complimentary heating checkup/cleaning. Was super friendly and informative about what may need to be done soon. Great experience over all.
Patrick came to my home today to complete scheduled service for my furnaces. He cleaned and inspected both units. He was friendly, professional and efficient. I appreciate that he did not pressure me into any repairs, even though they are needed. He explained everything clearly. I think it is great a service like…
Very thorough, explained everything, polite
Will did an awesome job quoting a duct cleaning for me, very informative and knowledgeable!
Second visit by Reimer today 9/12/25. Trey Esquilin put in a pressure valve. His work was excellent. Trey is a very personable individual. I highly recommend Trey for your plumbing needs. Same with Michell.
Excellent. Would highly recommend Nathaniel was very knowledgeable and very pleasant to talk with.
We were very pleased with the service provided by Ken during the service/repair call. He identified some continuing issues that were likely involved in the furnace/blower outage and things that will need to be addressed.
Drew Eckman was great. He really did a thorough job when checking our furnace and made suggestions based on urgency which is helpful when there’s a lot going on and you have to attack one thing at a time. Looking forward to having him come back to fix the identified issues. I recommend!
Tech was friendly,knowledgeable and professional. He answered my questions and explained what he was doing and going to do.
Seth was really a pros pro and the news on what’s needed is never nice to hear, he made it as relaxing as he possible and I can’t thank him enough
Very polite, knowledgeable, and professional. Throughly explained all aspects of service. Would highly recommend .
Will demonstrated excellent customer service skills, thank you!
Corey Leger was great! Professional, knowledgeable, efficient, and friendly. Reimer has always provided great service . Thank you!
Michael Warran. Was professional. Polite and informative. He came for routine maintenance of my bboiler but also identified a gas leak and defective boiler panel. Repairs pending.
Matt was very informative and courteous. His pleasant personality is a great asset to your company.
The company called to schedule the appointment. The technician was on time; completed the maintenance and informed me of the condition of my heating system. He was pleasant and professional. Thx.
David was great. Informative and helpful and, most importantly, neither cocky nor pushy. I know exactly what I'm signing up for and what to expect in future planning. My dogs would also like him to come back. So if he is available for the second part of service on Monday, they would be pleased. He gets 5 stars. I…
Have worked with the Reimer crew for many years since I purchased my home. On time, pleasant professional service. Take time to answer all of my questions. Have yet to be disappointed with their work.
We had service tech Dave P. come out a few weeks ago to do a furnace and a/c cleaning and tune up. Dave’s work was extremely thorough - he took his time and didn’t cut any corners to get our 7 year old furnace and air conditioner looking and running like it did brand new on day one. He was extremely professional and…
My AC & Furnace were initially installed by Bryk Heat & Cool and they also installed a ductless fujitsu unit in my sunroom. Their work was 6 years ago. I called Reimer to replace the crappy fujitsu with a Carrier unit 1.5 years ago. Today Reimer Serv Tech Kevin Kostin came and checked my whole system out and…
Andrew and Frank with Reimer are outstanding! The amount of time Andrew took to explain and breakdown everything in terms we could understand and even draw out examples of how the AC unit is working. Pictures were taken of the unit and the issues shown of why we’re experiencing a problem with the unit. Can’t thank…
Great responsible company. Both guys that came out were polite and extremely professional. Highly recommend
Anthony was prompt and very friendly. Answered all my questions.
Very efficient and good person. Joe explained everything in detail. He took time to do a full review and show the issue to me.
Adam did a fantastic job replacing my hot water tank. Efficient, knowledgeable and quick.
I am extremely happy with the service contracts I have for my furnace and AC unit.
Corey did above and beyond,GREAT WORKER AND SEMPER FI,CLASS ACT HE IS AND VERY FRINDLY
Patrick always provides excellent maintenance, takes his time and answers any questions we have.
Quick and friendly!
Todd was awesome and very informative! Excellent customer service! Great job!
I just had a new furnace and a/c installed by Chad and Ben. The quality of workmanship by these two techs is top notch and I highly recommend their services.
Had a problem with a sink. Called after dinner and someone was here within an hours time. Fixed the problem in a very efficient manner. Price for repair was reasonable. Join Their Club You'll Save Money. Yearly Maintenance On Furnace, Air, Hot Water Tank. This Company Has The Nicest Most Curtious People. There's No Hard Sell. Try Them.
Serviceman was excellent. Explained everything. Never felt I was being pushed to have more done
Sam was very polite, respectful and helpful over the course of the visit. Very pleased!
James was very professional and gave me a lot of great information about my furnace and how to maintain it. Recommend Reimer to anyone.
Zach has performed my Central Air Insp & and Svc previously and did excellent job of trusted svc and remedy shortcummings and explained and analyzed everything he performed ?! He's the best You could expect always ?!!
Jerry Gorecki did a thorough check of my boiler, explained and cleaned up the additional wear and tear since I found some in 07/23, and gave me options based on his experience and what he found; having an informed opinion to be proactive is very important to me and he exceeded what I thought he would do during his routine visit.
First off I would like to thank Dean , Danny and Andrew who installed a new furnace in my basement and a new air conditioning unit on the outside of my house . They explained in detail before the installation what work would be involved and how it would look afterwards. They cleaned up afterwards and left the place…
I will recommend Reimer to anyone who has plumbing needs, from the first call it was obvious their professionalism is unmatched; they have the right office folks and the right systems to ensure quick response and information sharing. I was impressed at how technology forward they were considering this business isn't…
Friendly. Professional.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 393 | $19–$192 |
| Heating system maintenance | 364 | $19–$148 |
| A/C system maintenance | 281 | $26–$271 |
| Heating system repair | 263 | $57–$667 |
| Heating system installation | 211 | $1.2k–$2.1k |
| HVAC system repair | 195 | $104–$658 |
| Cleaning | 119 | $25–$195 |
| Installation | 104 | $1.1k–$2.1k |