How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%81+19.6Value 14%84+11.9Replies to reviews 7%98+6.9Craft & service penalty97−0.3Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCOREReimer Heating, Cooling & Plumbing
Tonawanda, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #9Position by Experts Score among all companies we track in this category. of 10 sump pump installation services · 4.9★ from 9,778 Google reviews
Report card
Percentile vs other sump pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired Reimer Heating, Cooling & Plumbing for 8 kinds of job.
Reimer Heating, Cooling & Plumbing for drain cleaning
Clear ✕All 19 Google reviews tagged “Drain cleaning”
Bruce did a great job with the leak in my pipes. Reimer is amazing-would recommend to all
Update: 2026, April, Reimer was incredible again replacing an old sump pump that was starting to malfunction. Joseph was wonderful, knowledgeable and very pleasant to speak with. Reimer is just professional and with it all anround. All fixed!. Update 2025 Spring: Once again Reimer did an amazing job in May 2025!…
Joe N. Very nice and personable and informative. Hope he comes back if needed in the future.
Knowledgeable about the plumbing situation and was sure to do true testing of each concern. He was warm and friendly about how to best handle the problems. Happy to have made Reimer my choice for repairs.
We had someone from Reimer come out to give us a quote after our main sewer line started backing up into the utility tub. The tech who came was friendly and seemed honest at first, but looking back, I feel like there was some fear mongering involved. The quote we were given was outrageously high. I decided to get a…
I discovered a pipe leaking into the basement and Evan from Reimer came the same day that I called the company. He discovered the source of the leak, explained the issue to me and proposed two solutions. He then came back the next day and fixed the problem. I found the service to be prompt, efficient, and…
I was extremely satisfied with the work and help that Steven Lake provided the 2 times he was at my home to solve several problems He is very professional, knowledgeable, a great problem solver, and helpful. He is very good explaining the problem and solution.He is an excellent representative for Reimer.
Installed in a quick and timely manner. Workmanship was clean and professional. Todd was very good at explaining the process.
Great service! Adam was very knowledgeable and efficient. Very professional and personable as well. Definitely recommend 👍🏿
He was an absolute pleasure to have. He went straight to work and just overall great experience he deserves a raise
We had a leak spraying water & Joe responded right away and was here within minutes. He knew exactly what needed to be done and fixed the leak in no time. What a comfort it was to have prompt and professional service from Joe. Thank you!
Furnace quit during 2022 blizzard. Call to Reimer resulted in almost immediate Facetime call back from Dennis who guided us in restoring heat. Appearance of corrosion (of which we were aware) caused us to request free followup safety check. When Scott arrived a few days later - on time and date we wanted - he used…
Good timing and responsive
Marty was incredible! He was so personable and kind and knowledgeable.
Had Chris L and Sheldon come by to tear out and replace an old concrete slop sink, replace a sump pump with a much nicer one, and replace the old galvanized piping in the basement. Both of them were incredibly professional and took the time to explain everything in detail. The way I was treated left me feeling like…
My toilet was plugged on a Sunday night and I couldn't free up the clog myself. I have never used a plumber in the Buffalo area so I decided to call around. I waited until Monday morning around 9:00am to call since I didn't want to try and get someone out on a Sunday after hours. The first company I called (not…
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 393 | $19–$192 |
| Heating system maintenance | 364 | $19–$148 |
| A/C system maintenance | 281 | $26–$271 |
| Heating system repair | 263 | $57–$667 |
| Heating system installation | 211 | $1.2k–$2.1k |
| HVAC system repair | 195 | $104–$658 |
| Cleaning | 119 | $25–$195 |
| Installation | 104 | $1.1k–$2.1k |