How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%81+19.6Value 14%84+11.9Replies to reviews 7%98+6.9Craft & service penalty97−0.3Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCOREReimer Heating, Cooling & Plumbing
Tonawanda, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #9Position by Experts Score among all companies we track in this category. of 10 sump pump installation services · 4.9★ from 9,778 Google reviews
Report card
Percentile vs other sump pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired Reimer Heating, Cooling & Plumbing for 8 kinds of job.
Reimer Heating, Cooling & Plumbing for HVAC system maintenance
Clear ✕All 401 Google reviews tagged “HVAC system maintenance” · showing 80
Will did a great job, explained everything and cleaned up thoroughly.
Had a very plugged up bathroom sink and problems with my kitchen sink. Appointment was made, no Issues. Tech was very pleasant, answered my question and didn’t mind Mr. Barks-a-lot, my basset
Thank you SO MUCH to Drew and his assistant, Dave!! They answered all of my questions and provided a solution for my inquiry. No high pressure sale. Just a thorough answer. Job well done and greatly appreciated!! Thanks guys!
8/2023 Everything was great!! Derrick is great! He was the one that helped us decide on what heating/AC unit to get and he was awesome. He also did the yearly maintenance tune up for us and he was great with that too! Great customer service!! ⭐⭐⭐⭐⭐ We had our yearly AC maintenance done on 8/12/24 by Chris Reese and…
Brandon did a thorough and professional job today. He was not supposed to be at our home, but after we waited till 2pm for our maintenance trch...who should have come between 9 and 2, I called Reimer . They then dispatched Brandon. I have no complaints about him. Reimers scheduling though is bad. They were not even honest about it when I called!
I am new to the Reimer family but have not been disappointed with the service, professionalism of the employees or the customer service. I am glad they are now my Heating/cooling service. Thank You Reimer **Edit: They now also take care of my plumbing needs and I can not be happier. My service tech Evan was the…
Reimer plumber, Kevin, did the yearly maintenance/flush of our tankless water heater. He arrived within the scheduled timeframe and asked pertinent question regarding the system’s performance before beginning maintenance. Upon completion of the flush, he made sure the area was left clean. All sinks were checked to…
Corey was over this morning for my annual HVAC inspection. As always, he was prompt, personable, knowledgeable, and professional. Grateful to have this annual service knowing that my furnace was inspected properly and will run smoothly and efficiently during our long winter. Have been happy with Reimer services for…
Very pleased with Reimers service . Came in a timely manner. Would recommend this company.
Matt did an excellent job and explained everything He had a strong knowledge of standards and issues that were present in our old home
Courteous knowledgeable and friendly. Brady was wonderful. 👏👍😀 great service. Checked everything and suggested updates to enhance system.
Talk about professional, responsive and considerate! This company has been all that and more since we had them install a new AC system four years ago and then again last year replaced an old boiler system with a new combi, boiler wall unit. We can't say enough good things about the employees that were here doing the…
The technician, Will B, was prompt and courteous, and did a professional job. Very pleased with the service.
Chris came for our usual heating service call and gave us some news we didn’t want to hear…we needed a new furnace. This was costly and not expected but after considering, we decided to have it done. Chris was wonderful! He was super friendly and knowledgeable.He explained everything and did not pressure us into…
Todd and Marty were both great. They always show up on time and the job done right and done fast. I only call Reimer now for any plumbing heating and electrical needs. Andrew was great. Sounded like he had a lot of jobs on Saturday but still came over and got to work. Very friendly and honest. Glad we got him for…
Great service, worth every penny. Technivians are alwsys friendly and informative, todsy I had Joe for my AC routine maintenance. We've have had an annual plan with Reimer for several years. I'm not sure how to choose a price because they come 3 times a year for AC, Furnace and Plumbing routine maintenance per our…
All questions respectfully answered. Great work completed!
Will was awesome, Professional and offered additional services for the future!! Always helpful when needed!!
David did a great job. He was courteous, thorough, and explained everything throughout the service. Thank you, David!
The tech was very helpful and knowledgeable
Will was great! Took the time walk me through some resolutions to some issue we’ve been experiencing. Also gave several different options and personal opinions.
Very, very pleased with tech Scott. He was very knowledge and was able to trouble shoot why I had the issue I did with my furnace. He explained several options to a fix before I would have to replace my furnace. My overall experience with Reimer is very good and I would recommend their service.
Ivica did a very thorough job on my heating units. He cleaned them and checked them thoroughly, going above and beyond what I would have expected.
We had Corey come and do furnace and humidifier tune up and cleaning. He was personable, knowledgeable and really helpful! He also installed the UV air cleaning system. It’s definately all made a difference! It was part of our service plan, so no extra payment other than for new UV.
Great experience. Explained everything in great detail and work was done quickly and neatly. You can tell he takes extreme pride in his work!
Did a great job
He did a good job explaining everything he did. Took his time in making sure everything worked properly.
Very accomodating with the appt. time, friendly and professional service
Ken was pleasure to work with. Super nice and punctual. Explained all options and kept me up on progress
Ken was professional, kind, thorough and helped me to easily understand the work he was doing on the HVAC. Highly recommend Ken!!
Chris was very professional and polite. He went over everything we needed. I highly recommend him
Scott great technician. Friendly, efficient. Very thorough! Knows his business.
Dave,and trainee performed A/C service 6/23/26 did a excellent job very informative thank you Dave and Reimer another job well done.
Will Beilein did a good job checking our air conditioning system. He seemed to be very knowledgeable.
The entire team is very professional and informative about the heating system and plumbing. Able to confidently answer my questions. Marty and Mitch not only did the routine water tank flush but gave me great information about the system. Scott was very professional And friendly. He was very informative about my…
We were very satisfied with the scheduled service received today. Thanks!
Will did a great job Very informative
With Scam and crimes at an all time high, it’s appreciated that the company calls to let you know who’s on their way to your home. Also, they follow up with a picture of the Technician, so you know who to expect and let into your house. Kevin Glavey. was our Tech today, he was so polite, professional, and…
Joseph did a wonderful job plus was very cordial and informative.
My initial experience with Reimer was good, however, subsequent visits were nothing more than oversells and outrageously high charges, which were blamed on their headquarters company in California. They've lost my patronage forever.
Today, Service Tech, Mr Christopher Petruzzi, came out to conduct a spring check up of our HVAC system in preparation for the summer AC season. He was prompt, courteous, and asked questions inquiring if we had any special concerns or problems with our HVAC that he could look into for us. Chris took the time to show…
Furnace tuneup. Tech was friendly, knowledgeable, and thorough.
Very efficient and reliable. Will Beilein was awesome! Highly recommend!
Will Beilein did a fantastic job servicing my A/C system. He was very personable, and great at explaining what was being done, and how best to maintain the unit. Highly recommend.
David was very professional,thorough and informative. Outstanding representative for your company. A++++
Will was out last October to do general maintenance and performance check on my boiler. In April the boiler stopped working, flashing an error code. An on-call technician promptly came over and quickly diagnosed the problem. There was a specific filter or trap that was unusually clogged with sediment. According to…
Demetri was a pleasure to deal with. He explained all his work and showed me a before and after video. I recommend him highly.
Update 4/23/26 Electrician Brett was super knowledgeable and respectful of us, our home and dogs. He wore shoe covers and greeted our pups. Estimate was fair and well explained, we’ll be using them for an upcoming exhaust/light fixture replacement. Update: 12/16/2025 John did a great job replacing an outlet for…
Michael Warren was my service agent today. He was very efficient, knowledgeable and pleasant to talk to. I would highly recommend his service.
GREAT
I will definitely use Reimer heating and cooling again for my hvac services. Scheduling a service with Kelsey was super easy, she was able to work around my busy schedule and get a tech to my place the same week! I received a courtesy call prior to the tech showing up. The technician (Seth) was professional,…
Joseph Nehaus was a total professional. Also very kind and considerate of our situation. I enjoyed working with him to find a solution to the problem. Mark Vanderkooi was a great representative for your company. Professional, tidy explained everything. Thank you for sending him to fix our problem. Glad they…
Awesome
Matt was very thorough and knowledgeable throughout the process of cleaning and replacing new parts to our furnace. We appreciated his knowledge, kindness and his full explanation of what he was doing.
Great job!! Brandon and David were here and did a great job.
Keith was awesome, very professional and knowledgeable, meticulous. Liked how he went the extra mile for us. He’s welcome to work at my house, highly recommend him to anyone
Trey was amazing! Very knowledgeable, friendly, and honest.
Corey and Brian were professional, friendly, and thorough during our furnace inspection today. Reimer does great work.
Adam was a great technician. Nice guy and very knowledgeable!
Shawnn was super professional in his approach and the way he conducted himself. A real pleasure.
Your technician Corey Leger from Reimer Heating, Cooling, Plumbing, & Electrical LLC was friendly, kind, knowledgeable and professional!
Drew Eckman is an outstanding tech. He helped us understand our system and was able to find our issue quickly. Best customer service fully recommend Reimer is lucky to have him on the team!
We have used Reimer’s services for a while now, and they are always courteous, knowledgeable, honest, and friendly! Zack was out today to service my Mom’s AC unit and he couldn’t have been more helpful. Highly recommend! Amending this review (April 2024) to include Tyler who came out to review our electrical…
Micheal, really knows his stuff. Cuts to the chase with all cards on the table. This is my second good experience with Michael. He is thorough. I didn’t like the solution he provided, but my heating system is so old that there’s no other choice at this point. My heating system is living on very much borrowed time.…
They were near, punctual and efficient-what else can I ask for
Adam was knowledgeable, friendly and solved the issue.
Very friendly
Great service and staff. Always thorough and professional and friendly.
Matt came to service our furnace. He was very thorough and made sure we understood what was being done. Matt was professional and knowledgeable.
If I could gove ten stars I would! Seth came out within 5 hours of my placing the call and was able to fix my boiler when the heat had stopped when it was 25 degrees outside. On top of that he took the time to explain to me what he was doing and what need to be fixed in an extremely kind way (which I greatly…
He did great!
LOU! He is a real professional. He is thorough, explains everything, and makes sure our furnace and AC are running optimally. He also recommends products that increase efficiency and effectiveness of our systems. Now we ask for him by name. We have been Reimer customers since 2003. Experts like Lou, and the care and…
It's was a pleasure to deal with Chris P. Friendly, knowledgeable and thorough
I was in the market to replace my 18 year old hot water tank. Steven came out and walked through a bunch of different options. I was undecided about installing a new tank or converting to a tankless unit. Steven spent nearly 45 minutes answering questions and explaining the pros and cons of each. I price shopped…
We had Reimer out for our furnace checkup and Mike Warren was or tech today. Mike is very through going thru the system and answered all my questions.
Drew was very knowledgeable, friendly and efficient. Great job!
Corey completed maintenance on my ac/heat unit. He was very kind, helpful and knowledgeable about his job and answered all my questions. He made sure I was satisfied with the work and showed me what he had completed. I will continue using Reiner in the future.
Chris was prompt, courteous and efficient. Very pleased with his work.
Keith was great. Explained everything in layman's terms. Laid out all options available. Thank you!
Will Beilein was very professional, efficient, friendly, and courteous. He explained and updated me every step of the way then walked me through everything when he was done. He was very knowledgeable and informative.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 393 | $19–$192 |
| Heating system maintenance | 364 | $19–$148 |
| A/C system maintenance | 281 | $26–$271 |
| Heating system repair | 263 | $57–$667 |
| Heating system installation | 211 | $1.2k–$2.1k |
| HVAC system repair | 195 | $104–$658 |
| Cleaning | 119 | $25–$195 |
| Installation | 104 | $1.1k–$2.1k |