How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%81+19.6Value 14%84+11.9Replies to reviews 7%98+6.9Craft & service penalty97−0.3Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCOREReimer Heating, Cooling & Plumbing
Tonawanda, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #9Position by Experts Score among all companies we track in this category. of 10 sump pump installation services · 4.9★ from 9,778 Google reviews
Report card
Percentile vs other sump pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired Reimer Heating, Cooling & Plumbing for 8 kinds of job.
Reimer Heating, Cooling & Plumbing for HVAC system maintenance
Clear ✕All 401 Google reviews tagged “HVAC system maintenance” · showing 180
Will did a great job, explained everything and cleaned up thoroughly.
Had a very plugged up bathroom sink and problems with my kitchen sink. Appointment was made, no Issues. Tech was very pleasant, answered my question and didn’t mind Mr. Barks-a-lot, my basset
Thank you SO MUCH to Drew and his assistant, Dave!! They answered all of my questions and provided a solution for my inquiry. No high pressure sale. Just a thorough answer. Job well done and greatly appreciated!! Thanks guys!
8/2023 Everything was great!! Derrick is great! He was the one that helped us decide on what heating/AC unit to get and he was awesome. He also did the yearly maintenance tune up for us and he was great with that too! Great customer service!! ⭐⭐⭐⭐⭐ We had our yearly AC maintenance done on 8/12/24 by Chris Reese and…
Brandon did a thorough and professional job today. He was not supposed to be at our home, but after we waited till 2pm for our maintenance trch...who should have come between 9 and 2, I called Reimer . They then dispatched Brandon. I have no complaints about him. Reimers scheduling though is bad. They were not even honest about it when I called!
I am new to the Reimer family but have not been disappointed with the service, professionalism of the employees or the customer service. I am glad they are now my Heating/cooling service. Thank You Reimer **Edit: They now also take care of my plumbing needs and I can not be happier. My service tech Evan was the…
Reimer plumber, Kevin, did the yearly maintenance/flush of our tankless water heater. He arrived within the scheduled timeframe and asked pertinent question regarding the system’s performance before beginning maintenance. Upon completion of the flush, he made sure the area was left clean. All sinks were checked to…
Corey was over this morning for my annual HVAC inspection. As always, he was prompt, personable, knowledgeable, and professional. Grateful to have this annual service knowing that my furnace was inspected properly and will run smoothly and efficiently during our long winter. Have been happy with Reimer services for…
Very pleased with Reimers service . Came in a timely manner. Would recommend this company.
Matt did an excellent job and explained everything He had a strong knowledge of standards and issues that were present in our old home
Courteous knowledgeable and friendly. Brady was wonderful. 👏👍😀 great service. Checked everything and suggested updates to enhance system.
Talk about professional, responsive and considerate! This company has been all that and more since we had them install a new AC system four years ago and then again last year replaced an old boiler system with a new combi, boiler wall unit. We can't say enough good things about the employees that were here doing the…
The technician, Will B, was prompt and courteous, and did a professional job. Very pleased with the service.
Chris came for our usual heating service call and gave us some news we didn’t want to hear…we needed a new furnace. This was costly and not expected but after considering, we decided to have it done. Chris was wonderful! He was super friendly and knowledgeable.He explained everything and did not pressure us into…
Todd and Marty were both great. They always show up on time and the job done right and done fast. I only call Reimer now for any plumbing heating and electrical needs. Andrew was great. Sounded like he had a lot of jobs on Saturday but still came over and got to work. Very friendly and honest. Glad we got him for…
Great service, worth every penny. Technivians are alwsys friendly and informative, todsy I had Joe for my AC routine maintenance. We've have had an annual plan with Reimer for several years. I'm not sure how to choose a price because they come 3 times a year for AC, Furnace and Plumbing routine maintenance per our…
All questions respectfully answered. Great work completed!
Will was awesome, Professional and offered additional services for the future!! Always helpful when needed!!
David did a great job. He was courteous, thorough, and explained everything throughout the service. Thank you, David!
The tech was very helpful and knowledgeable
Will was great! Took the time walk me through some resolutions to some issue we’ve been experiencing. Also gave several different options and personal opinions.
Very, very pleased with tech Scott. He was very knowledge and was able to trouble shoot why I had the issue I did with my furnace. He explained several options to a fix before I would have to replace my furnace. My overall experience with Reimer is very good and I would recommend their service.
Ivica did a very thorough job on my heating units. He cleaned them and checked them thoroughly, going above and beyond what I would have expected.
We had Corey come and do furnace and humidifier tune up and cleaning. He was personable, knowledgeable and really helpful! He also installed the UV air cleaning system. It’s definately all made a difference! It was part of our service plan, so no extra payment other than for new UV.
Great experience. Explained everything in great detail and work was done quickly and neatly. You can tell he takes extreme pride in his work!
Did a great job
He did a good job explaining everything he did. Took his time in making sure everything worked properly.
Very accomodating with the appt. time, friendly and professional service
Ken was pleasure to work with. Super nice and punctual. Explained all options and kept me up on progress
Ken was professional, kind, thorough and helped me to easily understand the work he was doing on the HVAC. Highly recommend Ken!!
Chris was very professional and polite. He went over everything we needed. I highly recommend him
Scott great technician. Friendly, efficient. Very thorough! Knows his business.
Dave,and trainee performed A/C service 6/23/26 did a excellent job very informative thank you Dave and Reimer another job well done.
Will Beilein did a good job checking our air conditioning system. He seemed to be very knowledgeable.
The entire team is very professional and informative about the heating system and plumbing. Able to confidently answer my questions. Marty and Mitch not only did the routine water tank flush but gave me great information about the system. Scott was very professional And friendly. He was very informative about my…
We were very satisfied with the scheduled service received today. Thanks!
Will did a great job Very informative
With Scam and crimes at an all time high, it’s appreciated that the company calls to let you know who’s on their way to your home. Also, they follow up with a picture of the Technician, so you know who to expect and let into your house. Kevin Glavey. was our Tech today, he was so polite, professional, and…
Joseph did a wonderful job plus was very cordial and informative.
My initial experience with Reimer was good, however, subsequent visits were nothing more than oversells and outrageously high charges, which were blamed on their headquarters company in California. They've lost my patronage forever.
Today, Service Tech, Mr Christopher Petruzzi, came out to conduct a spring check up of our HVAC system in preparation for the summer AC season. He was prompt, courteous, and asked questions inquiring if we had any special concerns or problems with our HVAC that he could look into for us. Chris took the time to show…
Furnace tuneup. Tech was friendly, knowledgeable, and thorough.
Very efficient and reliable. Will Beilein was awesome! Highly recommend!
Will Beilein did a fantastic job servicing my A/C system. He was very personable, and great at explaining what was being done, and how best to maintain the unit. Highly recommend.
David was very professional,thorough and informative. Outstanding representative for your company. A++++
Will was out last October to do general maintenance and performance check on my boiler. In April the boiler stopped working, flashing an error code. An on-call technician promptly came over and quickly diagnosed the problem. There was a specific filter or trap that was unusually clogged with sediment. According to…
Demetri was a pleasure to deal with. He explained all his work and showed me a before and after video. I recommend him highly.
Update 4/23/26 Electrician Brett was super knowledgeable and respectful of us, our home and dogs. He wore shoe covers and greeted our pups. Estimate was fair and well explained, we’ll be using them for an upcoming exhaust/light fixture replacement. Update: 12/16/2025 John did a great job replacing an outlet for…
Michael Warren was my service agent today. He was very efficient, knowledgeable and pleasant to talk to. I would highly recommend his service.
GREAT
I will definitely use Reimer heating and cooling again for my hvac services. Scheduling a service with Kelsey was super easy, she was able to work around my busy schedule and get a tech to my place the same week! I received a courtesy call prior to the tech showing up. The technician (Seth) was professional,…
Joseph Nehaus was a total professional. Also very kind and considerate of our situation. I enjoyed working with him to find a solution to the problem. Mark Vanderkooi was a great representative for your company. Professional, tidy explained everything. Thank you for sending him to fix our problem. Glad they…
Awesome
Matt was very thorough and knowledgeable throughout the process of cleaning and replacing new parts to our furnace. We appreciated his knowledge, kindness and his full explanation of what he was doing.
Great job!! Brandon and David were here and did a great job.
Keith was awesome, very professional and knowledgeable, meticulous. Liked how he went the extra mile for us. He’s welcome to work at my house, highly recommend him to anyone
Trey was amazing! Very knowledgeable, friendly, and honest.
Corey and Brian were professional, friendly, and thorough during our furnace inspection today. Reimer does great work.
Adam was a great technician. Nice guy and very knowledgeable!
Shawnn was super professional in his approach and the way he conducted himself. A real pleasure.
Your technician Corey Leger from Reimer Heating, Cooling, Plumbing, & Electrical LLC was friendly, kind, knowledgeable and professional!
Drew Eckman is an outstanding tech. He helped us understand our system and was able to find our issue quickly. Best customer service fully recommend Reimer is lucky to have him on the team!
We have used Reimer’s services for a while now, and they are always courteous, knowledgeable, honest, and friendly! Zack was out today to service my Mom’s AC unit and he couldn’t have been more helpful. Highly recommend! Amending this review (April 2024) to include Tyler who came out to review our electrical…
Micheal, really knows his stuff. Cuts to the chase with all cards on the table. This is my second good experience with Michael. He is thorough. I didn’t like the solution he provided, but my heating system is so old that there’s no other choice at this point. My heating system is living on very much borrowed time.…
They were near, punctual and efficient-what else can I ask for
Adam was knowledgeable, friendly and solved the issue.
Very friendly
Great service and staff. Always thorough and professional and friendly.
Matt came to service our furnace. He was very thorough and made sure we understood what was being done. Matt was professional and knowledgeable.
If I could gove ten stars I would! Seth came out within 5 hours of my placing the call and was able to fix my boiler when the heat had stopped when it was 25 degrees outside. On top of that he took the time to explain to me what he was doing and what need to be fixed in an extremely kind way (which I greatly…
He did great!
LOU! He is a real professional. He is thorough, explains everything, and makes sure our furnace and AC are running optimally. He also recommends products that increase efficiency and effectiveness of our systems. Now we ask for him by name. We have been Reimer customers since 2003. Experts like Lou, and the care and…
It's was a pleasure to deal with Chris P. Friendly, knowledgeable and thorough
I was in the market to replace my 18 year old hot water tank. Steven came out and walked through a bunch of different options. I was undecided about installing a new tank or converting to a tankless unit. Steven spent nearly 45 minutes answering questions and explaining the pros and cons of each. I price shopped…
We had Reimer out for our furnace checkup and Mike Warren was or tech today. Mike is very through going thru the system and answered all my questions.
Drew was very knowledgeable, friendly and efficient. Great job!
Corey completed maintenance on my ac/heat unit. He was very kind, helpful and knowledgeable about his job and answered all my questions. He made sure I was satisfied with the work and showed me what he had completed. I will continue using Reiner in the future.
Chris was prompt, courteous and efficient. Very pleased with his work.
Keith was great. Explained everything in layman's terms. Laid out all options available. Thank you!
Will Beilein was very professional, efficient, friendly, and courteous. He explained and updated me every step of the way then walked me through everything when he was done. He was very knowledgeable and informative.
Will was great. Very knowledgeable beyond his years. He was thorough and to the point during his visit. A great asset to Reimer
Good technician well mannered did his job quick and easy.
Will was pleasant, well versed on product offerings and completed the job on time. He was respectful of my home which I appreciated.
Andrew. Was very knowledgeable. Very polite. So far 3 times dealt with Andrew. 👍
Brad is professional, detail oriented, knowledgeable and friendly. Reimer in general (and Brad in particular) is a pleasure to do business with.
David was very professional and explained everything very clearly. I’m always happy with the services from the Reimer team!
Outstanding Technician very knowledgeable, professional, answered all my questions, Will is an absolute asset to your company!! Made recommendations to improve system but did not pressure you into buying items. Explained the importance of item to be purchased and the benefit of said item.
Nathanial Wallace was extremely courteous and knowledgeable. He installed a new kitchen faucet in no time at all. Would highly recommend Reimer and its associates for any plumbing need.
Andrew came to service my furnace. He was professional and very knowledgeable.
Tyler was professional and accommodating to our needs. He took care of our smoke detector issue to stop the beeping. Our system was set up as all hard-wired so he identified all the dectector locations and schedule us to have them replaced on another date. Our detectors (it was determined) were over 20 years old. He…
Excellent service, knowledgeable technician Keith was very polite and helpful in describing what was happening and what services and products we may consider. Keith was very professional in his approach, recommendations and service of my equipment, I would highly recommend Keith and Reimer! Reimer should be very…
Zac and Tyler were prompt, professional and friendly. They did a beautiful job installing my new air conditioner. Drew inspected my furnace and showed me what things were wrong and right with it.
David Posenjak was great yesterday.
Matt did a great job. He was friendly and very professional. I enjoyed meeting with him.
Great guys and they do a great job
The technician was not very professional and insisted on having the invoice paid before he can leave. He was calling me on the phone several times to ask for payment. I finally answered the phone and told him that the company has already taken out from my credit card the annual membership fees. I do not know why…
Ken came out for AC maintenance. Great service, I love Reimer! They provided information on how my system was working and gave suggestions for anything needed.
Kevin was super friendly and explained everything about the work completed. I never have a problem with Reimer always the first place I call!
Explained everything in detail and courteous and arrived on time. Great job, Bradley
Seth was very professional and informative. He got our system up and running quickly. I had a lot of question in which he answered with confidence. I've been using Reimer for 5 years now. It is technicians like Seth who give me assurance that I am with the right company. Great company and I look forward to our continued relationship. Thank you!!!
Keith was thorough, friendly and organized. He was through and installed UV light. He gave me tips on how to keep the HVAC unit on top shape between maintenance visits.
We were very pleased with the service provided by Will B.
Brady knocked it out of the park. He was friendly, clean, knowledgable, and fixed up our system expertly and efficiently. Would recommend 10/10 - thanks!
Corey arrived on time, he was polite and efficient, and done quickly with my tune-up.
Matt did a Fantastic job inspecting & maintenance servicing our furnace & AC unit! He was very friendly, respectful, professional & neat! The UV light is working well & I was able to visualize the quality of the system personally with him. Filter changed & ready for winter! Thank you Matt!
David Muniz was very helpful and informative. He walked me through each step of the process. I appreciated his personal attention to my furnace. David did a top-notch job on my tune-up!
Excellent service! Sam D. and all of the Reimer employees have been very knowledgeable and professional! Highly recommend Reimer and their membership!
Will did a great job checking our furnace and was super accommodating of the dog and technical hiccups on the process.
James serviced my heating/air system for the second time. Which is great! I appreciate his professionalism and patience with explaining things to me. I will request him again next season. Thank you!
Reimers service never disappoints! Mitch was extremely knowledgeable, professional, great personality! Extremely happy and pleased with the customer service. Answers all questions and any concerns. Keep up the good work!!!
Will did a great job. He did his job quick and was very friendly.
Miles was outstanding. Very thorough. Very good representative of your company. Definitely would ask for him in the future
Knowledgeable, pleasant and on-time!!
I absolutely love David and Eugene. I felt like they truly cared and they actually took the time to really investigate and do as much as they possibly could. I pray i get them every single time i need maintenance. I also thought it was amazing how David was honoring breast cancer. He had a pink shirt and the…
Chris did a great job. He was professional and informative.
Seth was very informative & explained every step clearly & throughly. He was both friendly and professional. Again top notch service.
Tyler Dean and Chris Reimer were great! They answered all of my questions and gave me a thorough understanding of the concerns in my building.
Scott Skora came for my 7 year inspection on HVAC. I always request Scott because he is pleasant efficient and knowledgeable. I feel very comfortable having him in my home. Having used Reimer for a long time under many name changes they have greatly improved their customer service. Top notch company. PM Just had an…
David and Dave were both personal and professional. They thoroughly answered all my questions and represented Reiner Home Services very well.
Professional and pleasant. Very polite. Communicated well. Thank you.
Patrick came to my home today to complete scheduled service for my furnaces. He cleaned and inspected both units. He was friendly, professional and efficient. I appreciate that he did not pressure me into any repairs, even though they are needed. He explained everything clearly. I think it is great a service like…
They were quick, thorough and answered all of my questions! Thanks guys!
Great service for my AC maintenance from Ken Hill. Service was quick and professional. Very knowledgeable and would recommend.
Seth did a outstanding job tuning up our boiler. He was professional and very down to earth. Pleasure doing business with Reimer and employees like Seth. Will recommend.
Always quick to respond and very trustworthy! Great people to deal with, highly recommended! Always happy when they come and check anything out.
Friendly and informative service tech, Dave, kept us up to date on the annual service of our system. Very pleasant and experienced.
Will did a great job!
Will answered all of my questions. He also gave me an idea for a drain trap. Great Job!
Dan is very professional and makes you feel, he knows his stuff. If I ever need any type of work in the future, call Reimer. I recommended Dan to my family members. Ty Dan and Mike
Did a good job and was thorough
Bryce Reinagel arrived promptly and discussed our options with us, providing guidance w/o pressure and completed minor repair until we are ready to proceed with additional work that needs to be done. Also, a happy Reimer subscriber, which allowed for priority visits!!
First time with this company and my experience was phenomenal. I was able to get an appointment for a furnace maintenance within a week or two of calling on a day and timeframe that worked with my schedule. Drew E. was amazing. He went over everything in great detail, provided several options as our furnace was very…
Will did an exceptional job helping us out today! We were having some routine maintenance done on the 2 furnaces in our apartment building and he was efficient and made sure everything was up to code! He was very knowledgeable and efficient, we appreciate him and his help!
A very friendly & helpful individual
I had a great experience with this company for a routine furnace servicing. The technician, Jimmy, was very knowledgeable and personable. Will be staying with Reimer.
Updated to my October furnace service from Will. Will was professional and personable, went above and beyond. Thanks, Will!
Very professional!
Very professional and excellent service
Will was completely professional and customer service was outstanding!
Thank you Shawnn for providing EXCELLENT SERVICE!!!
Nice & friendly work was completed in time. Follow up the next day took only a few min
Great service job by Will from Riemer. Very polite, answered all our concerns and did a great job.
David was professional, kind, informative, and very knowledgeable! We can't thank him enough for all his help..
Service tech Drew was efficient, very knowledgeable & pleasant. Answered all our questions; highly recommended.
Will was polite & friendly. He was neat & efficient in his work
I’m a first time customer and thrilled that I made the right decision with Reimer. My experience with Scott reinforced that choice. He was professional, knowledgeable and very helpful in his explanations. And he was very personable as well. Thank you, Scott!!
Reimer is the best plumbing coming I have encountered. I have been using them for 10 years. I have never been disappointed. New furnace installed, hot water tank, air conditioning. Oh, new outdoor lights installed today!
Will was a great help. Very professional.
Andrew is personable and very knowledgeable. He takes the time to make sure you understand your service and recommendations. I have had multiple appointments with him and have always had fabulous service.
Drew Eckman was great. He really did a thorough job when checking our furnace and made suggestions based on urgency which is helpful when there’s a lot going on and you have to attack one thing at a time. Looking forward to having him come back to fix the identified issues. I recommend!
Very respectful and cheerful tech
Ken came to do our annual inspection of our heating. He was here very professional and explained everything to me. Showed me any issues that might come up. Always a pleasure to have him and Reimer taking care of us.
Scott Skora is an awesome furnace technician! His personality and expertise is a major asset to Reimer…. And to me! Scott will always be my go to furnace person at Reimer! Thank you!
Always honest, thorough, and kind.
Can't thank everyone enough for all the hard work you had to do on my furnace
Will was great, very professional and thorough. Will is very knowledgeable, explaining things along the way. Very neat and organized, very friendly to talk to, great customer service!! Thank you, Will!
Ivica was good, took the time to explain my options and was very professional.
Will did a great job. Thanks.
Andrew was knowledgeable, patient, and friendly! Thank you so much for taking so much time with me explaining all of my options and helping me understand what was going on!!
Christopher, was very helpful and answered all.My concerns and encouraged us to add a specific light to our new system. We will continue to work with your company 🙂 went ahead and added blue light
Will took his time at what he was explaining, gave meadvice on issues that may come up in the future.
Tech went through inspecting and cleaning items of our furnace. This is a fairly new furnace and all looks and performs as expected.
I had Keith Muniz come to my home today for annual service. He is the only person I will be allowing to come to my home and service my furnace. He goes above and beyond to explain everything to you and make sure your equipment is operating at it's optimal performance level. He was friendly but also got right down to…
Will was professional and polite. He answered all my questions and gave me recommendations on how to improve my devices efficiency.
David was excellent and did a great job going over all the units lifespan and did a thorough job cleaning them.
Corey Leger was great! Professional, knowledgeable, efficient, and friendly. Reimer has always provided great service . Thank you!
Will did excellent job appreciate the job
Scott and Will did a great job and was courteous and helpful!
Bradley and his trainer were efficient and thorough. Showed me how to improve things without being pushy
Frank was great. He explained everything clearly. No heavy handed sell.
The installation was thorough and professional for my new HVAC. I purchased a carrier infinity unit.
Very professional and friendly! Andrew Lorenz was very helpful and knowledgeable!!
Our technician was very knowledgeable about our furnace and showed us what was going on in our furnace. We were very pleased with his explanation of everything. We are going to have a new furnace put so we will be warm this winter. Thank you Scott for your help. We would recommend Reimer to any one that needs…
The Reimer Service Technicians were knowledgeable, friendly, and did the job within a reasonable time.
Reimer came to cap an extra gas line. Mohammad did a comprehensive inspection and completed the task fast. He also checked for leaks and all is good. Highly recommended as always.
Matt was very informative and courteous. His pleasant personality is a great asset to your company.
Will was awesome. Knowledgeable and excellent service. Would recommend to anyone!
Our Technician Scott was very punctual and communication of his arrival time to home was excellent with Reimer. From Jennifer on the phone at the office to Scott our technician, both were very friendly and professional. Scott was thorough and explained the work he was doing and didn’t gloss over anything. I felt…
I looked around to see what company I can use to help me fix my thermostat problem. Reiner’s is the place to go. Patrick devine was great! He was knowledgeable and straight forward on what needed to be done! Got a new thermostat and air purifier put in. Definitely recommend Reimer.
We recently contracted Reimer to clean our air conditioning system in hopes of eliminating some damp smells and to get an estimate for air duct cleaning services. David P spent quality time thoroughly cleaning both the unit and all the lines. He went above and beyond by not only doing the job but also explaining…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 393 | $19–$192 |
| Heating system maintenance | 364 | $19–$148 |
| A/C system maintenance | 281 | $26–$271 |
| Heating system repair | 263 | $57–$667 |
| Heating system installation | 211 | $1.2k–$2.1k |
| HVAC system repair | 195 | $104–$658 |
| Cleaning | 119 | $25–$195 |
| Installation | 104 | $1.1k–$2.1k |