How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%81+19.6Value 14%84+11.9Replies to reviews 7%98+6.9Craft & service penalty97−0.3Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCOREReimer Heating, Cooling & Plumbing
Tonawanda, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #9Position by Experts Score among all companies we track in this category. of 10 sump pump installation services · 4.9★ from 9,778 Google reviews
Report card
Percentile vs other sump pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired Reimer Heating, Cooling & Plumbing for 8 kinds of job.
Reimer Heating, Cooling & Plumbing for heating system installation
Clear ✕All 213 Google reviews tagged “Heating system installation” · showing 60
8/2023 Everything was great!! Derrick is great! He was the one that helped us decide on what heating/AC unit to get and he was awesome. He also did the yearly maintenance tune up for us and he was great with that too! Great customer service!! ⭐⭐⭐⭐⭐ We had our yearly AC maintenance done on 8/12/24 by Chris Reese and…
Excellent and thorough service!
Reimer Home Services truly stand behind their customers with quality service at affordable prices. I am so grateful to have found this company.
Talk about professional, responsive and considerate! This company has been all that and more since we had them install a new AC system four years ago and then again last year replaced an old boiler system with a new combi, boiler wall unit. We can't say enough good things about the employees that were here doing the…
Great service, worth every penny. Technivians are alwsys friendly and informative, todsy I had Joe for my AC routine maintenance. We've have had an annual plan with Reimer for several years. I'm not sure how to choose a price because they come 3 times a year for AC, Furnace and Plumbing routine maintenance per our…
James was knowledgable and helpful. Great job.
new ac works well but the installation was messy and they left so much debris everywhere. l was told that they would do the cleanup, but they left so much debris on my laundry folding table and the table where I keep all my laundry items.
We have had Reimer do a few things in our home. They have installed a new furnace and done yearly check ups on it and most recently cleaned out our plumbing vent and drains and replaced our toilet, shut off valve and water lines. They are always informatuve, polite and get the job done in a timely manner. I have…
Brady came out today to check on a leak in my furnace. He assessed the situation and found out quickly what was happening. Fixed the problem and also provided some very helpful information concerning my AC unit. Super knowledgeable and kind. Desiree and Jenn from the office were friendly as well. TY! Keep up the great work 🙂.
Bruce did a great job with the leak in my pipes. Reimer is amazing-would recommend to all
Anthony was extremely professional, efficient and knowledgeable. He took the time to explain the maintenance he was performing and answered any questions I had.
The entire team is very professional and informative about the heating system and plumbing. Able to confidently answer my questions. Marty and Mitch not only did the routine water tank flush but gave me great information about the system. Scott was very professional And friendly. He was very informative about my…
My initial experience with Reimer was good, however, subsequent visits were nothing more than oversells and outrageously high charges, which were blamed on their headquarters company in California. They've lost my patronage forever.
Furnace tuneup. Tech was friendly, knowledgeable, and thorough.
Scott did a good job Very personable No pressure Chris Lorenz also did a good job explaining my problem and helped me out with a solution. Very happy with him.
Service tech was on time and professional. My 18 year old furnace broke at 10 pm and by 11pm a tech was out, top notch service
The service technician Cody Smith did an awesome job on my annual furnace maintenance. He was very professional, courteous, and polite. He took out the time an answered all my questions with no hesitation. It’s people like Chris that makes the business very reputable. I will definitely request him for my next annual…
I want to thank the wonderful people at Reimer from the person on the phone who took my frantic call to the 4 men one of which is Brady who was the only company to show up in an emergency. I smelled gas while babysitting my grandson the national fuel associate told me the furnace and hot water tank were not…
I was very pleased with the service I got, from the ordering to the installation. Chris, Kevin,Akhlak were all courteous and efficient. Want to thank Nick Andrews for coming out and showing me how to replace furnace filter. He did a great job and was very courteous.
Corey was great to deal with. Came out at 7:30 pm, during the Super Bowl. Honest answers, and assured us it would be done the very next day. And just notified 5e crew is on their way to installed new furnace.
I recently had Adam Chapman and Kyel Alexander install a new heating system ( a gas fueled boiler). I couldn't be any happier with their work. They both were so professional, knowledgeable, kind and honest. They cleaned everything up and also explained how my new furnace works. True professionals. I would hesitate…
My father past almost a year ago. He fixed everything in my parents home. Since things are different now, Reimer has been there for every sort of plumbing and electrical/ heat problem. Every technician is very knowledgeable and kind. Incredible service. I called in the evening, and within an hour, a nice,…
Tyler and Mike were both very polite. They cleaned up all materials, and left no mess. Tyler apologized a number of times for not getting here til 3:45. When they left that evening he said give it 12 hours to heat everything up. At 10:30 ,that evening I was at 68, which felt wonderful for not having heat for 3 days.…
We replaced our furnace and A/C unit with Reimer this year. They were very transparent with costs and features of what we were buying. Both visits the installations were completed very quickly! Friendly service!
Keith was great and knowledgeable. He tackle the issue and was able to get me an appointment less than 2 days.
Everything went wonderfully! Very professional and curious. Took the time to walk me through everything they did and answered all my questions! I am very happy with the product, service and the two men that did the job, thank you very much!!
Tyler was professional, knowledgeable, and trustworthy! He went above and beyond in customer service efforts!! People need this when facing a furnace replacement during a significant cold snap!!! Highly recommended!!!
There were some complications to our install, and Luke stayed until it was figured out. We appreciate the commitment to making sure it was done right!
George and Kyle did an excellent job installing my new furnace. The workmanship was very good, and they were very professional and had a friendly attitude.
Fantastic work and always a pleasant experience. Seth took his time to go over all of his work and answer all of my questions, I never felt in the dark or out of the loop.
Outstanding service from start to finish!! The technicians Brandon & Chad were courteous, on time, and very thorough in their work. They explained how the new furnace operates and answered all my questions with patience and professionalism. The installation was seamless, and everything was left spotless afterward. I…
Professional, Prompt, Awesome Work, No Hassles, Honest
Our boiler went out the week of Christmas 2023. Reimer was the only company that we were able to get through to and Chris Reimer came out promptly to diagnose. He was extremely polite and professional. The next day we had our boiler installed and although I don’t remember the names of the workers, they were also…
David was super professional and friendly, and made me feel a lot better about my situation. Was very happy I called Reimer and ended up with someone like David. Thank you!! Update, George did the install and he and Nate were fantastic, did great work, and gave me good advice. I 100% recommend them, thank you so much and God bless!
Senior Tech Andrew was amazing. He even tried to help my brother with the show blower while waiting for credit approval.
The crew from Reimer Heating, Cooling & Plumbing were punctual, courteous, and professional. They provided great information on my old furnace system, and the new furnace with my installation. Thank you.
Prompt service
Much moisture on interior windows; furnace making unusual sound. Matt adjusted the humidifier setting; no problems detected. Very courteous & efficient tech.
Exceptional customer service and installation. After waking up and realizing our furnace was out, we did a some quick troubleshooting on our own. But we soon realized it was a job for the pros. We did some quick research on area heating and cooling companies and Reimer was on top with reviews. From the time we…
If I could gove ten stars I would! Seth came out within 5 hours of my placing the call and was able to fix my boiler when the heat had stopped when it was 25 degrees outside. On top of that he took the time to explain to me what he was doing and what need to be fixed in an extremely kind way (which I greatly…
After 2 attempts to remedy a problem with the boiler we had a conversation with Dave as to how to proceed and decided to go with a new combination boiler/hot water heater. Adam and Luke arrived promptly at 9:00am. They explained throughout the day what work they were doing, ex. creating a hole for the exhaust…
Excellent installation, Tyler was very accommodating and gave info every step through the process to ensure satisfaction. Highly recommended!
Very fast and professional. Scott was extremely understanding and helpful.
I appreciate the advice and work that Nate and helper did installing a new furnace very polite knowledgeable of their skills explained all to me and my wife really hard to find workers like that also DavidPosenjak in the sales presentation all were Helpful would recommend Reimers in the future Thank You Bill Herzog
Great customer service came when we needed the service the most
Fast service, addressed the issue and would recommend.
After being without hot water for almost 3 weeks after two other service providers dropped the ball on my wife and I. Reimer was there right away to help us out and got us that beautiful hot water flowing again. My wife and I are so thankful that Cody S. from Reimer was such a nice and professional person and helped us out immensely.
Good work, clean install, Thanks
I found this company very professional, punctual and easy to work with. Nate Milligan was my service tech for the installation of my new furnace unit. He explained the process and steps he’d undertake to put the unit in. All debris and the old UN It were removed from my home at the end of the installation. I…
From initial meeting and trouble shooting to final install everything went great! All various components were explained, maintenance was reviewed, and change of setting demo stated.
Did a great job!!
Adam was polite and professional and quickly diagnosed my problem and help with options for solutions.
I called at least 4 HVAC contractors on a Friday night, 6 days before Christmas with temperatures under 20°F, when our furnace wouldn't run and Reimer was the only one who was willing/able to make it out to us to debug the issue. Drew did a fantastic job looking into it and providing us with a couple options to…
Reimer techs were professional, polite, and KNOWLEDGABLE! We highly recommend the services they provide! Will Beilein did a great job. I will request him in the future!
We had a new boiler system highly ask for Scott sales rep,he explained everything, the installation guys what gentlemen John Jaret,Quinton the experience was wonderful from time came in left Thankyou guys give 20 stars beautiful new system
The service provided to me was excellent. They had nice communication and answered my questions with patience and politeness. I received a very well done job and I am much more than satisfied. Shout out to Gavin Zaczek, Tyler Barnes and Patrick Devine for such a wonderful service.
Quick install of furnace. The two gentlemen installing where very nice and respectful.
I had a very good experience with Chris REIMER. My furnace went out on December 10. He came out the same day and diagnosed the problem. Turns out that I had a 15+ year old furnace. He recommended that I get a new one and Chris helped me with the financing. The very next day December 11 I had a brand new furnace,…
We have Reimer out to our home for yearly maintenance of all Reimer installed units. From the office staff to the technicians I highly recommend Reimer!
So yesterday my boiler quit working I called a handful of HVAC companies to come to my aid. Even called the company that installed it (still no response) I figured out the problem but knew there was something more that was wrong. Reimer said they would get someone out that day. I'm glad they did. Keith (from…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 393 | $19–$192 |
| Heating system maintenance | 364 | $19–$148 |
| A/C system maintenance | 281 | $26–$271 |
| Heating system repair | 263 | $57–$667 |
| Heating system installation | 211 | $1.2k–$2.1k |
| HVAC system repair | 195 | $104–$658 |
| Cleaning | 119 | $25–$195 |
| Installation | 104 | $1.1k–$2.1k |