How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%81+19.6Value 14%84+11.9Replies to reviews 7%98+6.9Craft & service penalty97−0.3Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCOREReimer Heating, Cooling & Plumbing
Tonawanda, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #9Position by Experts Score among all companies we track in this category. of 10 sump pump installation services · 4.9★ from 9,778 Google reviews
Report card
Percentile vs other sump pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired Reimer Heating, Cooling & Plumbing for 8 kinds of job.
Reimer Heating, Cooling & Plumbing for heating system installation
Clear ✕All 213 Google reviews tagged “Heating system installation” · showing 120
8/2023 Everything was great!! Derrick is great! He was the one that helped us decide on what heating/AC unit to get and he was awesome. He also did the yearly maintenance tune up for us and he was great with that too! Great customer service!! ⭐⭐⭐⭐⭐ We had our yearly AC maintenance done on 8/12/24 by Chris Reese and…
Excellent and thorough service!
Reimer Home Services truly stand behind their customers with quality service at affordable prices. I am so grateful to have found this company.
Talk about professional, responsive and considerate! This company has been all that and more since we had them install a new AC system four years ago and then again last year replaced an old boiler system with a new combi, boiler wall unit. We can't say enough good things about the employees that were here doing the…
Great service, worth every penny. Technivians are alwsys friendly and informative, todsy I had Joe for my AC routine maintenance. We've have had an annual plan with Reimer for several years. I'm not sure how to choose a price because they come 3 times a year for AC, Furnace and Plumbing routine maintenance per our…
James was knowledgable and helpful. Great job.
new ac works well but the installation was messy and they left so much debris everywhere. l was told that they would do the cleanup, but they left so much debris on my laundry folding table and the table where I keep all my laundry items.
We have had Reimer do a few things in our home. They have installed a new furnace and done yearly check ups on it and most recently cleaned out our plumbing vent and drains and replaced our toilet, shut off valve and water lines. They are always informatuve, polite and get the job done in a timely manner. I have…
Brady came out today to check on a leak in my furnace. He assessed the situation and found out quickly what was happening. Fixed the problem and also provided some very helpful information concerning my AC unit. Super knowledgeable and kind. Desiree and Jenn from the office were friendly as well. TY! Keep up the great work 🙂.
Bruce did a great job with the leak in my pipes. Reimer is amazing-would recommend to all
Anthony was extremely professional, efficient and knowledgeable. He took the time to explain the maintenance he was performing and answered any questions I had.
The entire team is very professional and informative about the heating system and plumbing. Able to confidently answer my questions. Marty and Mitch not only did the routine water tank flush but gave me great information about the system. Scott was very professional And friendly. He was very informative about my…
My initial experience with Reimer was good, however, subsequent visits were nothing more than oversells and outrageously high charges, which were blamed on their headquarters company in California. They've lost my patronage forever.
Furnace tuneup. Tech was friendly, knowledgeable, and thorough.
Scott did a good job Very personable No pressure Chris Lorenz also did a good job explaining my problem and helped me out with a solution. Very happy with him.
Service tech was on time and professional. My 18 year old furnace broke at 10 pm and by 11pm a tech was out, top notch service
The service technician Cody Smith did an awesome job on my annual furnace maintenance. He was very professional, courteous, and polite. He took out the time an answered all my questions with no hesitation. It’s people like Chris that makes the business very reputable. I will definitely request him for my next annual…
I want to thank the wonderful people at Reimer from the person on the phone who took my frantic call to the 4 men one of which is Brady who was the only company to show up in an emergency. I smelled gas while babysitting my grandson the national fuel associate told me the furnace and hot water tank were not…
I was very pleased with the service I got, from the ordering to the installation. Chris, Kevin,Akhlak were all courteous and efficient. Want to thank Nick Andrews for coming out and showing me how to replace furnace filter. He did a great job and was very courteous.
Corey was great to deal with. Came out at 7:30 pm, during the Super Bowl. Honest answers, and assured us it would be done the very next day. And just notified 5e crew is on their way to installed new furnace.
I recently had Adam Chapman and Kyel Alexander install a new heating system ( a gas fueled boiler). I couldn't be any happier with their work. They both were so professional, knowledgeable, kind and honest. They cleaned everything up and also explained how my new furnace works. True professionals. I would hesitate…
My father past almost a year ago. He fixed everything in my parents home. Since things are different now, Reimer has been there for every sort of plumbing and electrical/ heat problem. Every technician is very knowledgeable and kind. Incredible service. I called in the evening, and within an hour, a nice,…
Tyler and Mike were both very polite. They cleaned up all materials, and left no mess. Tyler apologized a number of times for not getting here til 3:45. When they left that evening he said give it 12 hours to heat everything up. At 10:30 ,that evening I was at 68, which felt wonderful for not having heat for 3 days.…
We replaced our furnace and A/C unit with Reimer this year. They were very transparent with costs and features of what we were buying. Both visits the installations were completed very quickly! Friendly service!
Keith was great and knowledgeable. He tackle the issue and was able to get me an appointment less than 2 days.
Everything went wonderfully! Very professional and curious. Took the time to walk me through everything they did and answered all my questions! I am very happy with the product, service and the two men that did the job, thank you very much!!
Tyler was professional, knowledgeable, and trustworthy! He went above and beyond in customer service efforts!! People need this when facing a furnace replacement during a significant cold snap!!! Highly recommended!!!
There were some complications to our install, and Luke stayed until it was figured out. We appreciate the commitment to making sure it was done right!
George and Kyle did an excellent job installing my new furnace. The workmanship was very good, and they were very professional and had a friendly attitude.
Fantastic work and always a pleasant experience. Seth took his time to go over all of his work and answer all of my questions, I never felt in the dark or out of the loop.
Outstanding service from start to finish!! The technicians Brandon & Chad were courteous, on time, and very thorough in their work. They explained how the new furnace operates and answered all my questions with patience and professionalism. The installation was seamless, and everything was left spotless afterward. I…
Professional, Prompt, Awesome Work, No Hassles, Honest
Our boiler went out the week of Christmas 2023. Reimer was the only company that we were able to get through to and Chris Reimer came out promptly to diagnose. He was extremely polite and professional. The next day we had our boiler installed and although I don’t remember the names of the workers, they were also…
David was super professional and friendly, and made me feel a lot better about my situation. Was very happy I called Reimer and ended up with someone like David. Thank you!! Update, George did the install and he and Nate were fantastic, did great work, and gave me good advice. I 100% recommend them, thank you so much and God bless!
Senior Tech Andrew was amazing. He even tried to help my brother with the show blower while waiting for credit approval.
The crew from Reimer Heating, Cooling & Plumbing were punctual, courteous, and professional. They provided great information on my old furnace system, and the new furnace with my installation. Thank you.
Prompt service
Much moisture on interior windows; furnace making unusual sound. Matt adjusted the humidifier setting; no problems detected. Very courteous & efficient tech.
Exceptional customer service and installation. After waking up and realizing our furnace was out, we did a some quick troubleshooting on our own. But we soon realized it was a job for the pros. We did some quick research on area heating and cooling companies and Reimer was on top with reviews. From the time we…
If I could gove ten stars I would! Seth came out within 5 hours of my placing the call and was able to fix my boiler when the heat had stopped when it was 25 degrees outside. On top of that he took the time to explain to me what he was doing and what need to be fixed in an extremely kind way (which I greatly…
After 2 attempts to remedy a problem with the boiler we had a conversation with Dave as to how to proceed and decided to go with a new combination boiler/hot water heater. Adam and Luke arrived promptly at 9:00am. They explained throughout the day what work they were doing, ex. creating a hole for the exhaust…
Excellent installation, Tyler was very accommodating and gave info every step through the process to ensure satisfaction. Highly recommended!
Very fast and professional. Scott was extremely understanding and helpful.
I appreciate the advice and work that Nate and helper did installing a new furnace very polite knowledgeable of their skills explained all to me and my wife really hard to find workers like that also DavidPosenjak in the sales presentation all were Helpful would recommend Reimers in the future Thank You Bill Herzog
Great customer service came when we needed the service the most
Fast service, addressed the issue and would recommend.
After being without hot water for almost 3 weeks after two other service providers dropped the ball on my wife and I. Reimer was there right away to help us out and got us that beautiful hot water flowing again. My wife and I are so thankful that Cody S. from Reimer was such a nice and professional person and helped us out immensely.
Good work, clean install, Thanks
I found this company very professional, punctual and easy to work with. Nate Milligan was my service tech for the installation of my new furnace unit. He explained the process and steps he’d undertake to put the unit in. All debris and the old UN It were removed from my home at the end of the installation. I…
From initial meeting and trouble shooting to final install everything went great! All various components were explained, maintenance was reviewed, and change of setting demo stated.
Did a great job!!
Adam was polite and professional and quickly diagnosed my problem and help with options for solutions.
I called at least 4 HVAC contractors on a Friday night, 6 days before Christmas with temperatures under 20°F, when our furnace wouldn't run and Reimer was the only one who was willing/able to make it out to us to debug the issue. Drew did a fantastic job looking into it and providing us with a couple options to…
Reimer techs were professional, polite, and KNOWLEDGABLE! We highly recommend the services they provide! Will Beilein did a great job. I will request him in the future!
We had a new boiler system highly ask for Scott sales rep,he explained everything, the installation guys what gentlemen John Jaret,Quinton the experience was wonderful from time came in left Thankyou guys give 20 stars beautiful new system
The service provided to me was excellent. They had nice communication and answered my questions with patience and politeness. I received a very well done job and I am much more than satisfied. Shout out to Gavin Zaczek, Tyler Barnes and Patrick Devine for such a wonderful service.
Quick install of furnace. The two gentlemen installing where very nice and respectful.
I had a very good experience with Chris REIMER. My furnace went out on December 10. He came out the same day and diagnosed the problem. Turns out that I had a 15+ year old furnace. He recommended that I get a new one and Chris helped me with the financing. The very next day December 11 I had a brand new furnace,…
We have Reimer out to our home for yearly maintenance of all Reimer installed units. From the office staff to the technicians I highly recommend Reimer!
So yesterday my boiler quit working I called a handful of HVAC companies to come to my aid. Even called the company that installed it (still no response) I figured out the problem but knew there was something more that was wrong. Reimer said they would get someone out that day. I'm glad they did. Keith (from…
Scott was patient and informative. Sold me on a new, and much needed furnace. I'm glad that I called Reimer! Had my boiler installed today by Brandon and George. They did great work! They were both professional, and explained everything I asked. I'm still glad I called Reimer!
I had a new furnace put in. The guys were great. Efficient,clean and fast. I was without heat for about a day. Very satisfied with their work.
Keith and Andrew was very informative and professional. I feel comfortable with the recommendations for my plumbing and hvac.
Punctual and polite great service. Got a great deal on a new furnace and central air package. And a fantastic job on the duct cleaning that was well needed.
Super great company to deal with in such a stressful time , made selecting and installing super easy and stress free , with great installers and sales and great finance options if needed it truly was a breath of fresh air in a otherwise nervous situation being in winter and old unit breaking
Brandon Bishop and Jacob Zastrow were absolutely amazing today. They came to replace my furnace and install my new tankless water heater. They were very detail oriented and quite knowledgeable about the work they were doing. They were able to answer my questions and they were not rushing to get out. When they were…
Chris was fantastic, very knowledgeable and did a great job addressing our concerns and needs. He really listened and found the best solution for our home.
Derrick is super nice and easy to work with. He was super patient when explaining our boiler system issues and helped us make the right decision.
The quote I received to replace my furnace was way overpriced. I received other quotes that were half as much. The service tech that came on the call was very professional and pleasant.
I am very impressed with this company. I particularly appreciate the program they have. Their level of professionalism is quite exceptional in this day and age. Andrew, the technician who serviced my furnace, was exceptionally kind, knowledgeable, and helpful. I greatly appreciate that he wore covers on his shoes.…
First time with this company and my experience was phenomenal. I was able to get an appointment for a furnace maintenance within a week or two of calling on a day and timeframe that worked with my schedule. Drew E. was amazing. He went over everything in great detail, provided several options as our furnace was very…
Michael W. from Reimer came out to give my furnace a tune-up, and discovered my furnace needs to be replaced. He explained why and showed me pictures of the inside of my furnace. We went over my options. Reimer will be installing a new and more efficient furnace.
Very courteous and efficient.
They worked quickly and were noce
Mike was awesome.
On time and reliable, did a great job
Thank you to all the technicians from Reimer who took place in installing two (2) new boilers. They did the work with a smile and were professional, thorough, informative and courteous. Its a blessing to have a job well done and look good!! We're warm again. Thank you.
Great experience from mike who came out to tell me about what was wrong and help me finance to Bryan Bishop and associate who installed my great new furnace. . I’d recommend them to anyone !!
Very respectful and cheerful tech
Tyler was efficient and professional. Got the job done quickly. Reimer is a very good company.
Reimer heating and cooling has friendly and talented people across every department. They have impressed and exceeded our expectations at every stage. We had a full furnace and hot water tank tear out and new combi install . John who provided our quote, reviewed everything with us and really had us feeling…
Awesome service, Brady did a great job!
Michael Warran. Was professional. Polite and informative. He came for routine maintenance of my bboiler but also identified a gas leak and defective boiler panel. Repairs pending.
The installation was thorough and professional for my new HVAC. I purchased a carrier infinity unit.
Our technician was very knowledgeable about our furnace and showed us what was going on in our furnace. We were very pleased with his explanation of everything. We are going to have a new furnace put so we will be warm this winter. Thank you Scott for your help. We would recommend Reimer to any one that needs…
Scott was very organized and friendly. He did a very good job of working through what needed to be done. Thank you.
He did a great job, and he explained everything he did to the furnace
Excellent company, I have changed my review to a very positive one ,because I hired them to do my heating installation and am pleased with everything. Thank you.
Great work very neat and clean. They were done faster than expected. Thank you
I have had 3 visits since I installed my Limitless Water Heater. Here are my comments to date on the system and service… Sept 2023: Reimer did a beautiful job installing my limitless water heater last year. I received a call from Reimer the other day reminding me that I was entitled to a 1 year service and…
I had called with a freezing home I looked up a place near me, found Reimer a 106 years in business and I knew that was a good sign! Called I got a sweet pleasant young lady answer the phone she said “ how can I make you smile? I said Make me warm😂 I explained what was going on and then came Chris completely…
Drew Eckman was fantastic. He came to do my yearly maintenance on my AC and he was honest explained everything in detail and what add options were available; all without any pressure or rudeness. I always appreciate the level of service I get from the techs at Reimer and Drew added to that level of appreciation.
Brandon was great to work with. He was the lead on a furnace and AC installation. He explained everything and very professional. I’ve been working with Reimer Heating Cooling and Plumbing for years. It has always been job well done. Thank you.
David was extremely professional and I learned a lot about my air conditioner l didn’t know! Gave me information on possible extension of unit life, and gave me an idea of any future expenses to expect. Thanks again!! 😃
We've been ,once again, very impressed with the quality of work and the professionalism of the Reimer crews who have done wonderful work at our home- both today, in May, and in recent months and years. Thank you again for your expertise!
I was impressed with Scott's product knowledge & recommendations for my HVAC needs. Pricing was competitive. I would recommend Scott & Reimer. As for the installation on 6/12/24: Technicians Tyler, Gavin & Austin were professional & courteous. They conducted a walk-through to go over each unit installed & left the work areas clean. Glad we chose Reimer.
Reimer does great work. They are friendly, approachable, and willing to answer whatever questions you. They've been happy to support us in maintaining their products as well, even so far as going to walk an idiot like me through the air filter changing. Shout-out to Chris - he's great! - Will did great too! (5/20/25)
Was very pleased with Dean and Q . Pleasant and professional. Will do business with them again
Chris was fantastic. Absolutely no issues
Amazing service, friendly, and knowledgeable.
Chris the technician was professional and polite. He completed the work in a timely manner. It did take 2 days to get the part but it was the weekend
Furnace quit during 2022 blizzard. Call to Reimer resulted in almost immediate Facetime call back from Dennis who guided us in restoring heat. Appearance of corrosion (of which we were aware) caused us to request free followup safety check. When Scott arrived a few days later - on time and date we wanted - he used…
Very timely. Also polite and professional.
We have used Reimer for many years.Always give great service.We just had our annual furnace cleaning done.Technician Adam Chapman did a terrific job
Very professional excellent work upgrading our electrical system.
Had a problem with a sink. Called after dinner and someone was here within an hours time. Fixed the problem in a very efficient manner. Price for repair was reasonable. Join Their Club You'll Save Money. Yearly Maintenance On Furnace, Air, Hot Water Tank. This Company Has The Nicest Most Curtious People. There's No Hard Sell. Try Them.
Seth did a great job of explaining the service call!
Serviceman was excellent. Explained everything. Never felt I was being pushed to have more done
Bryce, Chris.L and Cody On time, professional, friendly too! Chris had to return to my home to fix a problem with my hot water. He was on time, and his work cost me nothing.
Thankyou again to Reimer! My new furnace needed maintenance. The Service Technician Dennis Covell was excellent. He patiently answered any questions I had. He also emailed me additional information I requested. Dennis is another great technician, unbothered by inquiries and taking extra time with customers. 5 Star service, as always.
John Hammill with Reimer is awesome!! He has detailed knowledge about all things HVAC, far superior compared to the other companies I’ve gotten quotes with. He is an huge asset to the company. Thank you!
Fantastic start to finish. Communication was outstanding, you receive texts with your technicians name. No pressure sales. Scott Skora was awesome - diagnosed our furnace immediately and explained how bad it was while showing me on the furnace. Showed me all my options - I could pick and choose add-ons. Simple…
The technician was very friendly and responsive. Felt like a good appointment so I gave a 5 star review but now three weeks later they still have not done what they said they would do. He came out on a Friday. Said he’d have a quote to me on Monday and I haven’t heard anything since, not happy! It’s been three…
Service person came out on Friday to service our furnace. Was told we needed a new furnace schedule us for the following Monday . The gentleman on Friday and the crew on Monday did a wonderful job on servicing and installing our new furnace. They were clean quiet in out in one day. I would recommend them to anyone.
I am blown away at the service we received today from Reimer. Denise was beyond helpful over the phone getting us scheduled. Incredibly friendly and understanding. Greg from sales sold us exactly what we needed. No more and no less. He actually advised us against a more efficient unit because the cost would not have…
Great explanation, no pressure when selecting furnace efficiency, and overall just a great company to work with
Kevin and William couldn't be more professional. Two very very fine gentlemen. I am so pleased with the work that was done. I am so glad to have heat now. Thank you!
kind, compassionate, went over and above to provide service.
First off I would like to thank Dean , Danny and Andrew who installed a new furnace in my basement and a new air conditioning unit on the outside of my house . They explained in detail before the installation what work would be involved and how it would look afterwards. They cleaned up afterwards and left the place…
Scott came over to determine what work needed to be done. Very professional and provided safety check on boiler system. The very next day they were able to send Quintin to install a new boiler and fixing leaking baseboard. They understood our urgency since there was water leaking from our baseboard. Friendly, kind,…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 393 | $19–$192 |
| Heating system maintenance | 364 | $19–$148 |
| A/C system maintenance | 281 | $26–$271 |
| Heating system repair | 263 | $57–$667 |
| Heating system installation | 211 | $1.2k–$2.1k |
| HVAC system repair | 195 | $104–$658 |
| Cleaning | 119 | $25–$195 |
| Installation | 104 | $1.1k–$2.1k |