How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%81+19.6Value 14%84+11.9Replies to reviews 7%98+6.9Craft & service penalty97−0.3Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCOREReimer Heating, Cooling & Plumbing
Tonawanda, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #9Position by Experts Score among all companies we track in this category. of 10 sump pump installation services · 4.9★ from 9,778 Google reviews
Report card
Percentile vs other sump pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired Reimer Heating, Cooling & Plumbing for 8 kinds of job.
Reimer Heating, Cooling & Plumbing for heating system maintenance
Clear ✕All 367 Google reviews tagged “Heating system maintenance” · showing 260
Very friendly, helpful and knowledgeable
Answered all my questions and explained everything that he was doing.
Demetri was very professional and courteous.
Chazz from Reimer did an awesome job on my furnace check-up & installing the filter. He arrived within the service window, was friendly, and explained what he was doing. Excellent service - I recommend.
8/2023 Everything was great!! Derrick is great! He was the one that helped us decide on what heating/AC unit to get and he was awesome. He also did the yearly maintenance tune up for us and he was great with that too! Great customer service!! ⭐⭐⭐⭐⭐ We had our yearly AC maintenance done on 8/12/24 by Chris Reese and…
Great products, great employees.
Seth did a very professional job.
David was very knowledgeable, pleasant; did a very thorough job; He discussed our issues and gave options; was polite and wore shoe covers coming into the house.All went well.
David did a great job on my boiler maintenance call. Thank you.
All questions respectfully answered. Great work completed!
Jorin was excellent! Very knowledgeable and skilled as well as professional and friendly.
Will Beilein and Chris A did a great job. Everything with Reimer always goes smooth and professional.
Ivica did a very thorough job on my heating units. He cleaned them and checked them thoroughly, going above and beyond what I would have expected.
Will was very courteous, knowledgeable and professional
Joseph arrived on time and was professional and polite. He answered our questions thoroughly. He explained what and why he was evaluating the operations of our furnace. I learned a lot! Will request him in future.
We have had Reimer do a few things in our home. They have installed a new furnace and done yearly check ups on it and most recently cleaned out our plumbing vent and drains and replaced our toilet, shut off valve and water lines. They are always informatuve, polite and get the job done in a timely manner. I have…
My technician Keith fixed my thermostat, let me know about moisture issues in my basement, the state of my AC unit and the costs of repair vs replacement.
Great as always. Most excellent.
excellent service by Sam the Plummer
Everything was explained well and accomplished—very professionally done. Seth was great!
Taylor was kind and respectful. He took his time to explain everything he was doing step by step, and provided reasons. He also responded to all our questions. He did a clean job and we are very grateful!
Very accomodating with the appt. time, friendly and professional service
Zach was great in our home. He was friendly professional and very informative! This is the second time we have had him in our home and he is always so kind, respectful and low pressure if there are recommendations.
Taylor came to our house and provided a very professional and knowlegable experience while servicing our AC unit.Couldn't be happier...thank you Taylor and Reimer for everything!
Scott was prompt and professional for my AC inspection which is 15 years old and, of course,showing signs of age. Since AC is not a necessity I wiil wait and hope that when it does die the economy will be better.
Seth did a great job, curtious and professional in his work
Chazz was very efficient and discussed the condition of the furnace and suggested some ideas for future maintenance. I felt very comfortable with his knowledge and work.
Chris was very professional and polite. He went over everything we needed. I highly recommend him
They were very professional and courteous and did an amazing job. They were on time and were outstanding. Got me approved for a loan I never would have applied for before. Got to work on replacing my boiler system and additional work on my house that is super important and discussed exactly what they were doing…
Andrew was beyond fantastic!! Knowledgeable, thorough,& informative. He took the time to explain things and answered my questions. He exceeded my expectations and I cannot Thank him enough. He is truly an asset to the Reimer Company !!
The entire team is very professional and informative about the heating system and plumbing. Able to confidently answer my questions. Marty and Mitch not only did the routine water tank flush but gave me great information about the system. Scott was very professional And friendly. He was very informative about my…
I had my air conditioning unit checked out (routine maintenance) by Drew and Joe today. They seemed really knowledgeable and explained everything they did step by step in terms I was able to comprehend. Additionally, Drew pointed out what I might reasonably expect to happen with my system in the future and the best…
The techs did a great job on the inspection of the unit for the upcoming summer cooling season. Very courteous, respected my property, efficient, and answered all my questions. I would highly recommend Drew & Joe. Thank you!
On time, Scott is friendly, knowledgeable and easy to talk to. He answered all my questions.
Lou is absolutely the best!!! He is always looking out for my family and he is beyond experienced and knowledgeable. Thank you Reimer and Thank you Lou
Every technician that Reimer has sent to service my furnace or A/C unit has always been great! Extremely professional, personable, knowledgeable, and pleasant. Thank you!
He was great took care of the problem inknow time
James Costianes came out and did maintenance service on my combo boiler and hot water unit. He was on time and did a great job. Always happy with service from Reimer.
I’ve used Reimer for years, and would recommend them to anyone. They are professional, efficient and reasonably priced. My most recent experience with James has been the best one yet. Incredibly professional, and work so clean you could eat off of it.
Today's team was Keith, Sean, Gavin and Tyler. There were 4 of them because today we got a new furnace. It started with a simple checkup and maintenance which in the end it turned out that it was a better option to get a new furnace. Keith went over the reasons why and even showed us with his mini camera. We were…
Reimer Home Services is a top notch hvac company. Scott serviced our combi boiler. He kept me abreast of the work and asked if I had any questions before he left.
I will definitely use Reimer heating and cooling again for my hvac services. Scheduling a service with Kelsey was super easy, she was able to work around my busy schedule and get a tech to my place the same week! I received a courtesy call prior to the tech showing up. The technician (Seth) was professional,…
Awesome
Patrick was knowledgeable and my hero after over a month in my meat locker garage.
Will Beilein- thank you for a great job checking out our furnace and changing the filters. Awesome work
Furnace maintenance
Matt was very thorough and knowledgeable throughout the process of cleaning and replacing new parts to our furnace. We appreciated his knowledge, kindness and his full explanation of what he was doing.
Our furnace checkup was efficient and informative with Seth. Photos helped alot also! Appreciate very much his ability to explain everything.
Ken did a great job explaining the potential issues, describing what he was doing, and giving general advice. He resolved the problem we were having.
Will do a great job explaining everything regarding the furnace maintenance. Very courteous and friendly. Highly recommend him for service.
Technician was great. Called ahead to let me know arrival time.Explained what he was doing and the reason for doing it.
Ivica Majdandzic was the technician who did the maintenance checkup on my heating equipment. He did a professional job for my heating system checkup today. Thank you.
The technician was professional, knowledgeable, and thorough. Would highly recommend Reimer.
Drew E. was great with troubleshooting and addressing the issue with my furnace. He took his time and communicated well regarding what was done and what needs to be addressed in the near future. The timing of me calling to request someone to come out and the time he arrived was very reasonable and much appreciated!…
Did a great job today with our first annual inspection since buying our furnace in November 2024. Thoroughly explained all of our questions that we had worked cleanly and efficiency, and we had some great conversation in between. Excellent business acumen, and a very good representation of the Reimer product
Drew and his colleague did an excellent job and were very thorough in explaining the work that they were doing.
Great service. Very professional, and knowledgeable. Fixed our issue quickly. He even gave recommendations for ways to improve efficiency and bring down our gas bill. Highly recommend to anyone in need of HVAC services of any kind! Will use again in the future. Thanks so much!!
Chris was knowledgeable and gave me great advise on what we should do with our furnace. He made great recommendations and I hope to work with him again in the future.
Nick was very professional and was great to work with. He made sure I knew what the issue was and helped me to better understand my hearing system.
Our boiler went out the week of Christmas 2023. Reimer was the only company that we were able to get through to and Chris Reimer came out promptly to diagnose. He was extremely polite and professional. The next day we had our boiler installed and although I don’t remember the names of the workers, they were also…
David was super professional and friendly, and made me feel a lot better about my situation. Was very happy I called Reimer and ended up with someone like David. Thank you!! Update, George did the install and he and Nate were fantastic, did great work, and gave me good advice. I 100% recommend them, thank you so much and God bless!
Much moisture on interior windows; furnace making unusual sound. Matt adjusted the humidifier setting; no problems detected. Very courteous & efficient tech.
Just had our annual boiler visit and our technician (Ken) couldn’t have been friendlier and more knowledgeable. He addressed our maintenance issues and gave us great advice on what we can do to prevent any future issues with our heating system. We have trusted Reimer for over 20 years and won’t go with anyone else. Completely satisfied with our service!
If I could gove ten stars I would! Seth came out within 5 hours of my placing the call and was able to fix my boiler when the heat had stopped when it was 25 degrees outside. On top of that he took the time to explain to me what he was doing and what need to be fixed in an extremely kind way (which I greatly…
Excellent installation, Tyler was very accommodating and gave info every step through the process to ensure satisfaction. Highly recommended!
Andrew was knowledgeable and straight forward with information
Excellent job, Corey! Corey is ,very professional, polite ,neat and did a good job , an asset to Reimer’s .n
Drew Eckman and his associate were timely, kind, and knowledgeable. I had a multitude of questions that they answered and offered recommendations and solutions. The services my furnace very well. I ended up purchasing the yearly subscription plan. I feel like my home is in good hands, thanks again!
We had Reimer out for our furnace checkup and Mike Warren was or tech today. Mike is very through going thru the system and answered all my questions.
Keith was fantastic! I am so glad I have the annual maintenance program.
Corey completed maintenance on my ac/heat unit. He was very kind, helpful and knowledgeable about his job and answered all my questions. He made sure I was satisfied with the work and showed me what he had completed. I will continue using Reiner in the future.
TAYLOR and his teammates were very efficient and they explained each step of the AC installation thoroughly and they were cordial as well!
Drew did an excellent job performing a safety check and cleanup of our boiler system. Explained everything at the end and super nice. Very professional.
Great customer service! Extremely Friendly, knowledgeable, honest, and timely. Would 100% recommend.
Scott was fantastic. He was courteous and extremely professional. He was also open and honest with anything he found which was highly appreciated.
Corey from Reimer Home Services performed the yearly maintenance on my Navien Combi unit. He was very pleasant, professional and approachable. In addition to the regular maintenance he noticed that the pump that removes excess water from the system needed to be flushed so he did that while he was here. I recommend him highly.
Will did a great job with our furnace tuneup!
Andrew was very professional, respectful, and worked very cleanly. Did a great job!
My experience today was phenomenal, with faster-than-expected response time, friendly office staff (Priscila), and a great service technician, David. I appreciated David’s thoroughness, willingness to educate me on my home’s heat system, and overall professionalism. Great experience!
From initial meeting and trouble shooting to final install everything went great! All various components were explained, maintenance was reviewed, and change of setting demo stated.
Very professional Technician.
Technician was great. He was knowledgeable and efficient and friendly.
Great service .
Phil was very professional and friendly. He was efficient with his assessment and recommendations. I would definitely recommend requesting him to assist with your electrical needs.
We have Reimer out to our home for yearly maintenance of all Reimer installed units. From the office staff to the technicians I highly recommend Reimer!
So yesterday my boiler quit working I called a handful of HVAC companies to come to my aid. Even called the company that installed it (still no response) I figured out the problem but knew there was something more that was wrong. Reimer said they would get someone out that day. I'm glad they did. Keith (from…
David M. did a great job with my furnace maintenance. Very much appreciated!
Prompt, professional,good communication. Great workmanship.
Joe N & Chris L. we're very professional and knowledgable. I am sure we will robustness with Reimer again. Thank you!
Great work
Corey did an excellent job tuning up my furnace and replacing my filter. Corey also tuned up my air conditioner and did a great job!
I always have a great experience with Reimer. They are professional. They are on time and they always get the job done. Patrick did a great job with our annual furnace maintenance
Very professional and very nice
They are definitely a great company! Bradley M. was nice, knowledgeable and professional! Thank you! 🙂
David Muniz was very helpful and informative. He walked me through each step of the process. I appreciated his personal attention to my furnace. David did a top-notch job on my tune-up!
Corey was extremely kind, and professional. Very knowledgeable and thorough. A pleasure to work with.
We had our furnace replaced on Sunday. We found a leak on Tuesday. The company sent someone right out to check out our issue and made sure the new set up was in great working condition. There was no cost involved.
We had Reimer out for our annual checkup on our boiler. Seth was our technician and he was amazing. He was polite, and funny and very thorough in his checking over of our boiler. He explained everything he was doing and performed several checks to make sure that it was operating at its peak performance. We…
Matt was very helpful and explained everything he was doing in detail.
Awesome job!!!! Thanks Dave's!
Keith Muniz was efficient, professional, and kind. Took time to explain what he was doing, what the problem was and how he would fix it. My home finally has heat before the harsh Buffalo winter sets in! Thank you so much!
Ken was here at the time they said he would be. He explained everything in a way I could understand I appreciate that. I was very happy with Ken. Thank you Kathi S
THIS IS A REVIEW based on more than one service over the last 11 months. It began with our discovery of our home's furnace not working in January with outside temperatures in the 20's and I door temps 40 and dropping. The first tech was Kevin who was professional, excellent, and friendly. I loved that he took…
We had our furnace serviced for the winter. Keith and Dave were amazing! They were very thorough and explained everything to me. We couldn’t be happier with the service from Reimer!
I had the pleasure of meeting Luke and Damon today who installed a new furnace for our family. They were personable, professional, and diligent. Also, they were very clean and respected our home. I appreciated them taking the time to communicate the process and answer any questions I had. Thank you for making a…
Ivica M showed up on time and made sure my furnace was cleaned properly and was running correctly before he left.
Bradley was very professional, he was timely in keeping the appointment and courteous. He explained everything he the service thorough and went extremely well.
Derrick is super nice and easy to work with. He was super patient when explaining our boiler system issues and helped us make the right decision.
Had a great experience with technician Cory this morning. He was prompt, very knowledgeable and experienced and very friendly. Send Cory to my house anytime I need service. Thank you Cory.
I am very impressed with this company. I particularly appreciate the program they have. Their level of professionalism is quite exceptional in this day and age. Andrew, the technician who serviced my furnace, was exceptionally kind, knowledgeable, and helpful. I greatly appreciate that he wore covers on his shoes.…
Fast and professional service.
Brady was very informative and professional.
Always quick to respond and very trustworthy! Great people to deal with, highly recommended! Always happy when they come and check anything out.
Had the pleasure of having Brady come out for a service call on our new home. He was very informative and efficient; explaining everything as he worked. Would recommend Reimer and hopefully you get Brady dor your service call!
Technician arrived on time. Inspected my air conditioner and found no problem. He did advise that my hot water tank should be replaced in the near future and gave me a cost estimate. That will be put on my to do list as soon as I pay off the air conditioner.
Ken was terrific - he clearly knew what he was doing, worked efficiently, and was very polite and respectful during his time in our home! Thank you, Ken!
Prompt, efficient and friendly service. Would use again.
Great service and thorough explanations of the findings. Reimer is always reliable. Thanks!
Cory did a great job installing my humidifier and explained all the benefits and how it works.Was on time and friendly. I was very satisfied with his workmanship. I will recommend Reimer Heating to my family and friends. Thank you for a job well done.
Andrew Westpfahl was very friendly, genuine and informative. He explained what he was working on throughout, he gave helpful information and suggestions on various services without being pushy. Overall very helpful.
We had a serious A/C problem late in the afternoon, Reimer sent out Adam B. within an hour on a very hot day! Adam did a great job to resolve the issue and got our A/C back up and running!! We found out later that Adam was off duty for the day but he responded to our call anyway, showed great dedication to the job!…
Will did a great job of explaining what was going on and he gave me a few items to consider.
Seth was great with addressing the concerns I had regarding my boiler system and radiators. He took the time to educate me on the system and was realistic about what to expect for future maintenance. He performed a thorough check and was honest about his findings. After checking my radiators, we found that one was…
Michael was very professional and thorough.
Our technician, Craig, was very professional, friendly and knowledgeable. He educated me on our existing heating setup and what would improve our efficiency. Thank you!
Michael W. from Reimer came out to give my furnace a tune-up, and discovered my furnace needs to be replaced. He explained why and showed me pictures of the inside of my furnace. We went over my options. Reimer will be installing a new and more efficient furnace.
Mitchell flushed out my tankless combo and did a great job. I could tell he has extensive knowledge as a plumber and provided a lot of recommendations for plumbing upgrades at my house. I appreciate his help and hope to have him again for future maintenance. Thank you!
As usual Mike was an excellent, knowledgeable and respectful technician
My repairman did a great job today. He tried his best to help, and even though I couldn't finance a new furnace, I will definitely recommend Reimer to anyone in need of plumbing or heating services.
Bradly was very helpful, knowledgeable and friendly. Thank you for your help and prompt response.
Keith and his brother Dave who was training, did an excellent job with our annual maintenance of our heating unit. Testing of the equipment and answering all question I had. He spent time with inspection the heating unit, inspection of the heat exchanger with a camera. He's a very knowledgeable technician, Excellent job done today! Thank you very much!
Bradley, is a great asset for Reimer Heating, Cooling & Plumbing. He was knowledgeable and professional.
The serviceman that came out to my home today was great, personable, and thorough
Very satisfied with the service. Technician was very humble , sincere and knowledgeable. He made troubleshooting look so easy. Had my furnace up and running in no time. Also he highly recommended other solutions to avoid any other future problems and incidents. Glad I contacted this company instead of other companies. Thank you
James came on time after advance notice by company, was very professional and polite, completed job in approx 1 hr. Gave advice and explained work done and possible upgrades. Am very satisfied.
Excellent service provided, I highly recommend Reimer's.
Awesome Tech. Knowledge and experienced
Cory from Reimer was efficient, informative and prompt. He also took some photos to help Reimer representatives with future furnace and water heater services. I will contacting Reimer very soon to address some plumbing issues.as well.
Dave P. came out today, and I couldn't be more pleased. He was professional and thorough, and walked me through all the things he was doing so I could understand. He listened to my questions and concerns and went above and beyond. Highly recommend!!!
Will was polite & friendly. He was neat & efficient in his work
Adam and E were absolutely great went way beyond their duties in installing my boiler. Everything looks great neat and clean,very pleasant worked until Everything was perfect. So very respectful. Phil was so sweet helping me with the electric. He was very professional and repaired the problem easily with no problems. Love this company.
Knowledgeable and professional. Would highly recommend Keith M as a service technician.
It was a pleasure dealing with Chris this morning. He explained everything about my furnace, he was thorough and kind. I will definitely do business with Reimer again.
David was friendly, knowledgeable, honest. He told me upfront about what needs to be done, what could go wrong and what I will be looking at in the coming years. He actually showed me the various areas with a special camera. He included me in what he was doing which made me feel much better about my furnace and paying the bill.
On time and reliable, did a great job
Chris was excellent, and the service was superb! He took the time to explain all the options we had!
Bradley is very knowledgeable and great to work with. He explained everything he did and gave me some additional information i was curious about .
We were very pleased with the service provided by Ken during the service/repair call. He identified some continuing issues that were likely involved in the furnace/blower outage and things that will need to be addressed.
Service was great.
David came and did my FREE(with maintenance plan)furnace check. He was courteous, efficient and professional. Would highly recommend.
Christopher was very friendly and informative.
Courteous and thorough
Very thorough. Visually showed me the issues with my furnace and appeared to give me some good discounts on a new one. Nice guy. Very personable.
Very respectful and cheerful tech
Will was considerate and arrived when expected.
Can't thank everyone enough for all the hard work you had to do on my furnace
Had our first appointment with Reimer and Dave as our tech. Very knowledgeable gentlemen who ensured to answer all questions and did a fabulous job.
Dave was very prompt, said he the would be here at 8:00 am and was right on time and replaced the part he had to wait for very efficiently. We were very much pleased.
Will did our furnace tune-up as part of our membership. He shared helpful recommendations and fast service!
Very polite, knowledgeable, and professional. Throughly explained all aspects of service. Would highly recommend .
Michael Warran. Was professional. Polite and informative. He came for routine maintenance of my bboiler but also identified a gas leak and defective boiler panel. Repairs pending.
Drew did a great job on our furnace very thorough checking of everything and explaining all. Super job! Thanks!
Matt was very knowledgeable and professional.
The Reimer Service Technicians were knowledgeable, friendly, and did the job within a reasonable time.
Was personable and did a great job on furnace maintenance
Will was very Friendly, efficient and on time! Great guy, explained everything. Cleaned up after himself.
Drew was awesome. He did the PM on my furnace. After sat down with me explained everything and showed me pictures so I knew exactly what he was talking about. He was very knowlegable. I know I made the right choose with Reimer. Go Bills!
Very thorough. Friendly and timely.?
Matt was quick, efficient, answered all my questions. Checked my entire hearing system. Very friendly, cleaned up after himself and I would recommend him as a service technician.
Chris was very knowledgeable and explained everything to us. Very socialble.
Have worked with the Reimer crew for many years since I purchased my home. On time, pleasant professional service. Take time to answer all of my questions. Have yet to be disappointed with their work.
Great service and Keith was very professional and informative !!
Great service always. They are very open and communicate with you and explain everything from top to bottom. Got both the Furnace and Central Air through them and I am one happy customer. Today Matt came out and did a full inspection of my central air unit and walked me through everything explained with greets…
Excellent Branden was competent, polite and professional
Great service and right on time.
Installed in a quick and timely manner. Workmanship was clean and professional. Todd was very good at explaining the process.
Dennis Covell was terrific. Knowledgeable, friendly, efficient and polite.
Ken Hill did a wonderful job with our AC inspection. Was very informative and professional
I am extremely happy with the service contracts I have for my furnace and AC unit.
Our service tech, Jimmy, was wonderful. Arrived on time and got right to work. He did a thorough job and even alerted me to a rebate that I wouldn't have known about otherwise! Excellent service! 2/27/21 Had another great service appointment with David this time. Ditto to all that I wrote last time! Everything…
Corey came to do spring check up on unit. He was professional and very nice and knowledgeable. Always good service with Reimer.
George was great. He was thorough, knowledgeable, and easily answered all of our questions!
Chris was fantastic. Absolutely no issues
Chris the technician was professional and polite. He completed the work in a timely manner. It did take 2 days to get the part but it was the weekend
Furnace quit during 2022 blizzard. Call to Reimer resulted in almost immediate Facetime call back from Dennis who guided us in restoring heat. Appearance of corrosion (of which we were aware) caused us to request free followup safety check. When Scott arrived a few days later - on time and date we wanted - he used…
Will Beilein was very professional, courteous, and extremely helpful. We were very pleased.
Corey did above and beyond,GREAT WORKER AND SEMPER FI,CLASS ACT HE IS AND VERY FRINDLY
Very professional and knowledgeable. I have full confidence in their work and recommendations.
Ivica Majdandzic came to do my furnace inspection. He was very friendly and very personable. I give Ivica a 5 star rating.
Will did a great job. He was knowledgeable and friendly
Michael Warren was at my home recently to perform my annual boiler check. He has been coming to my home for several years now. As always, he is clean and efficient. Even the last appointment of the day, he takes his time to ensure everything works as it should. Michael continues to be an asset to the company.
Chris was very through, system checked out, and is ready for winter, Thanks for everything!
Quick and friendly!
Brett was very knowledgeable and efficient. A professional through and through. The issue that I have is that appointments are always a couple of months away
Had a problem with a sink. Called after dinner and someone was here within an hours time. Fixed the problem in a very efficient manner. Price for repair was reasonable. Join Their Club You'll Save Money. Yearly Maintenance On Furnace, Air, Hot Water Tank. This Company Has The Nicest Most Curtious People. There's No Hard Sell. Try Them.
Evan and his team did a great job. Happy with the work they performed for us. They went the extra mile for us and avoided additional to be done. Clean up was fantastic. Would recommend them to anyone.
Serviceman was excellent. Explained everything. Never felt I was being pushed to have more done
Todd was very polite and professional. He took care of our issue in a timely fashion. Thank you
Zack did a great job, and was a very pleasant gentleman . Sam did a great job today 3/22/24 , looking forward to his next visit.he was very efficient and pleasant
James was very helpful and professional. Thank you
Service person came out on Friday to service our furnace. Was told we needed a new furnace schedule us for the following Monday . The gentleman on Friday and the crew on Monday did a wonderful job on servicing and installing our new furnace. They were clean quiet in out in one day. I would recommend them to anyone.
Polite and very helpful!
Took care of issue
All great! He did a wonderful job.
Zach has performed my Central Air Insp & and Svc previously and did excellent job of trusted svc and remedy shortcummings and explained and analyzed everything he performed ?! He's the best You could expect always ?!!
A shout out to Dennis Covelli. He was kind, honest, professional and very knowledgeable and told me exactly what to expect. I cannot say enough how pleased I am about the service. In this day and age it is hard to find a company that has great value and service and such kindness and consideration for their…
Jerry Gorecki did a thorough check of my boiler, explained and cleaned up the additional wear and tear since I found some in 07/23, and gave me options based on his experience and what he found; having an informed opinion to be proactive is very important to me and he exceeded what I thought he would do during his routine visit.
The furnace issue was very minor but required a quick service call to resolve. Furnace insulation got pulled into blower motor fan creating much noise and vibration. Easy fix. 10/30/23 Maintenance service on furnace. All good. A 15 yr old machine that will need replacement or fixes down the road. All good today.
Dennis was very professional. He was easy to talk to and explained everything. He's definitely an asset to your company.
Always answers my question, easy to talk to.
Professional, friendly, courteous, knowledgeable, excellent value on the maintenance package offered.
We have had several Services completed by Reimer and they were all great. To start, Chris R came to service our A/C unit and he let us know at each step exactly what he was doing so we understood the process. Next, Mitch J came to look at our plumbing and complete a hot water tank flush. He noticed some erosion and…
Patrick recently came to perform the annual maintenance on my furnace. In addition, he alerted me to an electrical issue with my nearby fuse box. I called an electrician that same day and got it taken care of. The situation could have been much worse had Patrick not brought it to my attention. I’ve been a loyal…
Andrew and Eddie were very kind, knowledgable, and made sure I understood what was needed and were thorough with the options available. They never made me feel like I was just a client on their list. Thanks!
Zach Joslyn of Reimer Home Services conducted a pre season furnace inspection at my home today. His mechanical skills were impressive and his demeanor professional. An exemplary employee.
Appointment was timely; services were thorough, tidy, and quick. Workers were very friendly; answered all my questions.
Very professional crew. I have used this company for many years including plumbing services. I would highly recommend their work.
We are very pleased with the services provided by the Reimer Team - Both Scott and Jerry were great ! --- They were both very professional and both had a nice way about themselves. We have known Scott for many years and We usually ask for Him to provide the HVAC services --- He always goes above and beyond--- This…
Andrew was awesome!!
Dennis Covell was great, professional and answered all our questions!! I always use Reimer, great company!
Extremely knowledgeable, courteous and professional technicians. Marty and Dustin were superb. Highly recommend.
Adam and Jaydyn were on time, friendly and very knowledgeable. Excellent customer service!
Andrew is excellent. A real asset to the company. Great tech and advisor as well.
Dustin did a wonderful job Pleasant and professional
We have had both Mark and Kevin out to help us with various HVAC issues. They are extremely professional, timely, and helpful. Having used other companies in the past, I would highly recommend using Reimer for your HVAC and plumbing needs!
Had my hot water tank replaced with a tankless hot water heater. The service techs Carl and Steve were extremely knowledgeable and professional, and did an excellent job!
We had Andrew W. out today for our annual HVAC maintenance - great experience! He took the time to explain what he was doing, as well as things to look out for that could become an issue down the road. He was also able to provide options and estimates for some repair/replacement work that we'll be needing, and spoke…
Great service by tech Andrew! Very communicative, knowledge and honest. Fair pricing.
They were prompt they were on time they were professional I would say five star service very knowledgeable the young man I had Alex gave me a lot of information that I didn't know about my boiler I would recommend them very smart very knowledgeable thank you
Our family had a carbon monoxide scare on Christmas Eve morning. We were forced to run to our neighbor's in a blizzard. I had never called Reimer before and I knew it would be tough to get help during the holiday weekend during the storm. Chris Reimer spent time talking to me on Christmas Eve, told me what to do to…
As new homeowners, we have spent a significant amount of time trying to find the right local company to take care of our heating and plumbing needs. Right off the bat, Reimer was responsive and professional, and returned my call within a couple hours to schedule a visit that weekend. They addressed all of our…
We called them because our heat wasn’t working. They were able to come within a few hours. By the time they got here our heat was working again but they were nice enough to stay any check everything out and give it a tuneup. Both the customer service and technician were great. We would highly recommend.
Reimer has been coming out for preventive maintenance on my furnace and a/c for a few years now. Whoever comes out is always timely and courteous. This visit was Scott, but they are all top notch, right down to the people who answer the phone. Would highly recommend them.
Plumber, Chris, was very customer service friendly and knowledgeable. He was concerned about the status of our hot water tank due to its age and wear & tear. Took care of us with purchasing new tankless hot water system and fixing some other plumbing issues in the house also.
It was a routine service call with friendly tech . No problems found so very satisfied ! I have been with Reimer for almost two years and am happy with there service !
The technician who came to my home for a scheduled HVAC maintenance appointment, Zach Joslyn, was very thorough and knowledgeable. He went beyond his call of duty to answer questions and concerns I had with my system. He was very friendly and easy to have a conversation with. He is definitely a positive asset to the Reimer team!
While I was in Fort Drum for military obligations, my wife woke up to no heat in a cold house with our new born child. I called Reimer at 5am and and they quickly put me to the top of their list for service calls that day. Kevin the technician that came out was very thorough and professional. My wife felt safe and…
During the storm our elderly neighbors furnace stopped working and his house got to 40 degrees, he came to our house which had heat to warm up and be safe. Dennis called us back and was able to walk my husband through the steps to get the persons furnace up and running safely. Our neighbor stayed at our house…
Good man on the job
We always have amazing service. They know what the are doing. Staff is very friendly and knowledgeable. Zach was here today and was professional, thorough and well trained.
To put it simply. The service man was professional and informative about my furnace. Did a great job and would not want another company to take of it. Also the office staff is efficient and kind.
We had our furnace serviced by Chris Reece. He was friendly, helpful, thorough, and he explained every step of the process and why he was doing what he was doing. He was on time, courteous and I do not see any reason to use any other HVAC/Plumbing service. I would like to nominate him for 'Employee of the Year' Thank you.
Kevin provided most knowledgeable, thorough and efficient annual service ever!
have been a maintenance customer for over 20 years. they have upgraded my furnace, ac, hot water tank, plumbing inspections and install zone heating and cooling. always pleased with my tecnicians
Arrived quickly and very professional. Good price for quality work. I would recommend them over anyone else.
Efficient, courteous, tidy and friendly
David was polite, professional and an excellent teacher. As he proceeded , he explained what functions he was testing on my furnace. He discovered a filter on my dehumidifier that was overdue for a change. He replaced it at reasonable cost and it was handily in his truck. I am glad I have the Reiner annual check up…
They have been here twice a year, every year for 26 years, and always do a good job.
Reimer installed both a A/C unit and furnace for my family last year. They do didn't try to oversell me and provided me with a couple of cost saving rebates. Since then I have taken advantage of a maintenance plan were they send their knowledge and friendly techs out to make sure the A/C is running right in the…
Always responsive,efficient,professional ,great company to deal with.
Technician was clear and helpful in explaining what he was doing and what was going on with my furnace. I’m satisfied with the service and recommend others to it.
Reimer heating and cooling services gets 5 stars and HVAC Tech Andrew was very professional, on time, courteous and polite while servicing my furnace! Will definitely request him back for future services!
Careless business trying to upsell items that are not even bad. Highly recommend getting a second opinion before giving this company business. They just want to replace everything instead of trying to repair. Now after reading a 2 million dollar judgment against Reimer this morning, I am counting my blessing that I did not use them.
Derrick came to tune up our furnace today and did a great job. He explained and showed me everything in terms I could understand and wasn’t pushy about spending thousands of dollars on anything that was unnecessary. Will use this service again.
On coldest day of year, my furnace stopped working. THANK YOU REIMER FOR QUICK SAME DAY SERVICE!
We have used this company for many years to install and maintain our heating system. Their employees are always pleasant and professional. Would highly recommend them to anyone seaking heating system repair maintenance or installation.
Maintenance man came in and performed a perfect job very knowledgeable very satisfied.
Excellent service response time late on a Sunday night and also technician was friendly, quick and professional. Can’t thank them enough.
The maintenance guy who came to clean our furnace was so professional. He explained what he was doing. He also suggested items to keep our furnace running efficiently. Really knowledgeable.
Wonderful, efficient service!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 393 | $19–$192 |
| Heating system maintenance | 364 | $19–$148 |
| A/C system maintenance | 281 | $26–$271 |
| Heating system repair | 263 | $57–$667 |
| Heating system installation | 211 | $1.2k–$2.1k |
| HVAC system repair | 195 | $104–$658 |
| Cleaning | 119 | $25–$195 |
| Installation | 104 | $1.1k–$2.1k |