How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%81+19.6Value 14%84+11.9Replies to reviews 7%98+6.9Craft & service penalty97−0.3Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCOREReimer Heating, Cooling & Plumbing
Tonawanda, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #9Position by Experts Score among all companies we track in this category. of 10 sump pump installation services · 4.9★ from 9,778 Google reviews
Report card
Percentile vs other sump pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired Reimer Heating, Cooling & Plumbing for 8 kinds of job.
Reimer Heating, Cooling & Plumbing for heating system maintenance
Clear ✕All 367 Google reviews tagged “Heating system maintenance” · showing 120
Very friendly, helpful and knowledgeable
Answered all my questions and explained everything that he was doing.
Demetri was very professional and courteous.
Chazz from Reimer did an awesome job on my furnace check-up & installing the filter. He arrived within the service window, was friendly, and explained what he was doing. Excellent service - I recommend.
8/2023 Everything was great!! Derrick is great! He was the one that helped us decide on what heating/AC unit to get and he was awesome. He also did the yearly maintenance tune up for us and he was great with that too! Great customer service!! ⭐⭐⭐⭐⭐ We had our yearly AC maintenance done on 8/12/24 by Chris Reese and…
Great products, great employees.
Seth did a very professional job.
David was very knowledgeable, pleasant; did a very thorough job; He discussed our issues and gave options; was polite and wore shoe covers coming into the house.All went well.
David did a great job on my boiler maintenance call. Thank you.
All questions respectfully answered. Great work completed!
Jorin was excellent! Very knowledgeable and skilled as well as professional and friendly.
Will Beilein and Chris A did a great job. Everything with Reimer always goes smooth and professional.
Ivica did a very thorough job on my heating units. He cleaned them and checked them thoroughly, going above and beyond what I would have expected.
Will was very courteous, knowledgeable and professional
Joseph arrived on time and was professional and polite. He answered our questions thoroughly. He explained what and why he was evaluating the operations of our furnace. I learned a lot! Will request him in future.
We have had Reimer do a few things in our home. They have installed a new furnace and done yearly check ups on it and most recently cleaned out our plumbing vent and drains and replaced our toilet, shut off valve and water lines. They are always informatuve, polite and get the job done in a timely manner. I have…
My technician Keith fixed my thermostat, let me know about moisture issues in my basement, the state of my AC unit and the costs of repair vs replacement.
Great as always. Most excellent.
excellent service by Sam the Plummer
Everything was explained well and accomplished—very professionally done. Seth was great!
Taylor was kind and respectful. He took his time to explain everything he was doing step by step, and provided reasons. He also responded to all our questions. He did a clean job and we are very grateful!
Very accomodating with the appt. time, friendly and professional service
Zach was great in our home. He was friendly professional and very informative! This is the second time we have had him in our home and he is always so kind, respectful and low pressure if there are recommendations.
Taylor came to our house and provided a very professional and knowlegable experience while servicing our AC unit.Couldn't be happier...thank you Taylor and Reimer for everything!
Scott was prompt and professional for my AC inspection which is 15 years old and, of course,showing signs of age. Since AC is not a necessity I wiil wait and hope that when it does die the economy will be better.
Seth did a great job, curtious and professional in his work
Chazz was very efficient and discussed the condition of the furnace and suggested some ideas for future maintenance. I felt very comfortable with his knowledge and work.
Chris was very professional and polite. He went over everything we needed. I highly recommend him
They were very professional and courteous and did an amazing job. They were on time and were outstanding. Got me approved for a loan I never would have applied for before. Got to work on replacing my boiler system and additional work on my house that is super important and discussed exactly what they were doing…
Andrew was beyond fantastic!! Knowledgeable, thorough,& informative. He took the time to explain things and answered my questions. He exceeded my expectations and I cannot Thank him enough. He is truly an asset to the Reimer Company !!
The entire team is very professional and informative about the heating system and plumbing. Able to confidently answer my questions. Marty and Mitch not only did the routine water tank flush but gave me great information about the system. Scott was very professional And friendly. He was very informative about my…
I had my air conditioning unit checked out (routine maintenance) by Drew and Joe today. They seemed really knowledgeable and explained everything they did step by step in terms I was able to comprehend. Additionally, Drew pointed out what I might reasonably expect to happen with my system in the future and the best…
The techs did a great job on the inspection of the unit for the upcoming summer cooling season. Very courteous, respected my property, efficient, and answered all my questions. I would highly recommend Drew & Joe. Thank you!
On time, Scott is friendly, knowledgeable and easy to talk to. He answered all my questions.
Lou is absolutely the best!!! He is always looking out for my family and he is beyond experienced and knowledgeable. Thank you Reimer and Thank you Lou
Every technician that Reimer has sent to service my furnace or A/C unit has always been great! Extremely professional, personable, knowledgeable, and pleasant. Thank you!
He was great took care of the problem inknow time
James Costianes came out and did maintenance service on my combo boiler and hot water unit. He was on time and did a great job. Always happy with service from Reimer.
I’ve used Reimer for years, and would recommend them to anyone. They are professional, efficient and reasonably priced. My most recent experience with James has been the best one yet. Incredibly professional, and work so clean you could eat off of it.
Today's team was Keith, Sean, Gavin and Tyler. There were 4 of them because today we got a new furnace. It started with a simple checkup and maintenance which in the end it turned out that it was a better option to get a new furnace. Keith went over the reasons why and even showed us with his mini camera. We were…
Reimer Home Services is a top notch hvac company. Scott serviced our combi boiler. He kept me abreast of the work and asked if I had any questions before he left.
I will definitely use Reimer heating and cooling again for my hvac services. Scheduling a service with Kelsey was super easy, she was able to work around my busy schedule and get a tech to my place the same week! I received a courtesy call prior to the tech showing up. The technician (Seth) was professional,…
Awesome
Patrick was knowledgeable and my hero after over a month in my meat locker garage.
Will Beilein- thank you for a great job checking out our furnace and changing the filters. Awesome work
Furnace maintenance
Matt was very thorough and knowledgeable throughout the process of cleaning and replacing new parts to our furnace. We appreciated his knowledge, kindness and his full explanation of what he was doing.
Our furnace checkup was efficient and informative with Seth. Photos helped alot also! Appreciate very much his ability to explain everything.
Ken did a great job explaining the potential issues, describing what he was doing, and giving general advice. He resolved the problem we were having.
Will do a great job explaining everything regarding the furnace maintenance. Very courteous and friendly. Highly recommend him for service.
Technician was great. Called ahead to let me know arrival time.Explained what he was doing and the reason for doing it.
Ivica Majdandzic was the technician who did the maintenance checkup on my heating equipment. He did a professional job for my heating system checkup today. Thank you.
The technician was professional, knowledgeable, and thorough. Would highly recommend Reimer.
Drew E. was great with troubleshooting and addressing the issue with my furnace. He took his time and communicated well regarding what was done and what needs to be addressed in the near future. The timing of me calling to request someone to come out and the time he arrived was very reasonable and much appreciated!…
Did a great job today with our first annual inspection since buying our furnace in November 2024. Thoroughly explained all of our questions that we had worked cleanly and efficiency, and we had some great conversation in between. Excellent business acumen, and a very good representation of the Reimer product
Drew and his colleague did an excellent job and were very thorough in explaining the work that they were doing.
Great service. Very professional, and knowledgeable. Fixed our issue quickly. He even gave recommendations for ways to improve efficiency and bring down our gas bill. Highly recommend to anyone in need of HVAC services of any kind! Will use again in the future. Thanks so much!!
Chris was knowledgeable and gave me great advise on what we should do with our furnace. He made great recommendations and I hope to work with him again in the future.
Nick was very professional and was great to work with. He made sure I knew what the issue was and helped me to better understand my hearing system.
Our boiler went out the week of Christmas 2023. Reimer was the only company that we were able to get through to and Chris Reimer came out promptly to diagnose. He was extremely polite and professional. The next day we had our boiler installed and although I don’t remember the names of the workers, they were also…
David was super professional and friendly, and made me feel a lot better about my situation. Was very happy I called Reimer and ended up with someone like David. Thank you!! Update, George did the install and he and Nate were fantastic, did great work, and gave me good advice. I 100% recommend them, thank you so much and God bless!
Much moisture on interior windows; furnace making unusual sound. Matt adjusted the humidifier setting; no problems detected. Very courteous & efficient tech.
Just had our annual boiler visit and our technician (Ken) couldn’t have been friendlier and more knowledgeable. He addressed our maintenance issues and gave us great advice on what we can do to prevent any future issues with our heating system. We have trusted Reimer for over 20 years and won’t go with anyone else. Completely satisfied with our service!
If I could gove ten stars I would! Seth came out within 5 hours of my placing the call and was able to fix my boiler when the heat had stopped when it was 25 degrees outside. On top of that he took the time to explain to me what he was doing and what need to be fixed in an extremely kind way (which I greatly…
Excellent installation, Tyler was very accommodating and gave info every step through the process to ensure satisfaction. Highly recommended!
Andrew was knowledgeable and straight forward with information
Excellent job, Corey! Corey is ,very professional, polite ,neat and did a good job , an asset to Reimer’s .n
Drew Eckman and his associate were timely, kind, and knowledgeable. I had a multitude of questions that they answered and offered recommendations and solutions. The services my furnace very well. I ended up purchasing the yearly subscription plan. I feel like my home is in good hands, thanks again!
We had Reimer out for our furnace checkup and Mike Warren was or tech today. Mike is very through going thru the system and answered all my questions.
Keith was fantastic! I am so glad I have the annual maintenance program.
Corey completed maintenance on my ac/heat unit. He was very kind, helpful and knowledgeable about his job and answered all my questions. He made sure I was satisfied with the work and showed me what he had completed. I will continue using Reiner in the future.
TAYLOR and his teammates were very efficient and they explained each step of the AC installation thoroughly and they were cordial as well!
Drew did an excellent job performing a safety check and cleanup of our boiler system. Explained everything at the end and super nice. Very professional.
Great customer service! Extremely Friendly, knowledgeable, honest, and timely. Would 100% recommend.
Scott was fantastic. He was courteous and extremely professional. He was also open and honest with anything he found which was highly appreciated.
Corey from Reimer Home Services performed the yearly maintenance on my Navien Combi unit. He was very pleasant, professional and approachable. In addition to the regular maintenance he noticed that the pump that removes excess water from the system needed to be flushed so he did that while he was here. I recommend him highly.
Will did a great job with our furnace tuneup!
Andrew was very professional, respectful, and worked very cleanly. Did a great job!
My experience today was phenomenal, with faster-than-expected response time, friendly office staff (Priscila), and a great service technician, David. I appreciated David’s thoroughness, willingness to educate me on my home’s heat system, and overall professionalism. Great experience!
From initial meeting and trouble shooting to final install everything went great! All various components were explained, maintenance was reviewed, and change of setting demo stated.
Very professional Technician.
Technician was great. He was knowledgeable and efficient and friendly.
Great service .
Phil was very professional and friendly. He was efficient with his assessment and recommendations. I would definitely recommend requesting him to assist with your electrical needs.
We have Reimer out to our home for yearly maintenance of all Reimer installed units. From the office staff to the technicians I highly recommend Reimer!
So yesterday my boiler quit working I called a handful of HVAC companies to come to my aid. Even called the company that installed it (still no response) I figured out the problem but knew there was something more that was wrong. Reimer said they would get someone out that day. I'm glad they did. Keith (from…
David M. did a great job with my furnace maintenance. Very much appreciated!
Prompt, professional,good communication. Great workmanship.
Joe N & Chris L. we're very professional and knowledgable. I am sure we will robustness with Reimer again. Thank you!
Great work
Corey did an excellent job tuning up my furnace and replacing my filter. Corey also tuned up my air conditioner and did a great job!
I always have a great experience with Reimer. They are professional. They are on time and they always get the job done. Patrick did a great job with our annual furnace maintenance
Very professional and very nice
They are definitely a great company! Bradley M. was nice, knowledgeable and professional! Thank you! 🙂
David Muniz was very helpful and informative. He walked me through each step of the process. I appreciated his personal attention to my furnace. David did a top-notch job on my tune-up!
Corey was extremely kind, and professional. Very knowledgeable and thorough. A pleasure to work with.
We had our furnace replaced on Sunday. We found a leak on Tuesday. The company sent someone right out to check out our issue and made sure the new set up was in great working condition. There was no cost involved.
We had Reimer out for our annual checkup on our boiler. Seth was our technician and he was amazing. He was polite, and funny and very thorough in his checking over of our boiler. He explained everything he was doing and performed several checks to make sure that it was operating at its peak performance. We…
Matt was very helpful and explained everything he was doing in detail.
Awesome job!!!! Thanks Dave's!
Keith Muniz was efficient, professional, and kind. Took time to explain what he was doing, what the problem was and how he would fix it. My home finally has heat before the harsh Buffalo winter sets in! Thank you so much!
Ken was here at the time they said he would be. He explained everything in a way I could understand I appreciate that. I was very happy with Ken. Thank you Kathi S
THIS IS A REVIEW based on more than one service over the last 11 months. It began with our discovery of our home's furnace not working in January with outside temperatures in the 20's and I door temps 40 and dropping. The first tech was Kevin who was professional, excellent, and friendly. I loved that he took…
We had our furnace serviced for the winter. Keith and Dave were amazing! They were very thorough and explained everything to me. We couldn’t be happier with the service from Reimer!
I had the pleasure of meeting Luke and Damon today who installed a new furnace for our family. They were personable, professional, and diligent. Also, they were very clean and respected our home. I appreciated them taking the time to communicate the process and answer any questions I had. Thank you for making a…
Ivica M showed up on time and made sure my furnace was cleaned properly and was running correctly before he left.
Bradley was very professional, he was timely in keeping the appointment and courteous. He explained everything he the service thorough and went extremely well.
Derrick is super nice and easy to work with. He was super patient when explaining our boiler system issues and helped us make the right decision.
Had a great experience with technician Cory this morning. He was prompt, very knowledgeable and experienced and very friendly. Send Cory to my house anytime I need service. Thank you Cory.
I am very impressed with this company. I particularly appreciate the program they have. Their level of professionalism is quite exceptional in this day and age. Andrew, the technician who serviced my furnace, was exceptionally kind, knowledgeable, and helpful. I greatly appreciate that he wore covers on his shoes.…
Fast and professional service.
Brady was very informative and professional.
Always quick to respond and very trustworthy! Great people to deal with, highly recommended! Always happy when they come and check anything out.
Had the pleasure of having Brady come out for a service call on our new home. He was very informative and efficient; explaining everything as he worked. Would recommend Reimer and hopefully you get Brady dor your service call!
Technician arrived on time. Inspected my air conditioner and found no problem. He did advise that my hot water tank should be replaced in the near future and gave me a cost estimate. That will be put on my to do list as soon as I pay off the air conditioner.
Ken was terrific - he clearly knew what he was doing, worked efficiently, and was very polite and respectful during his time in our home! Thank you, Ken!
Prompt, efficient and friendly service. Would use again.
Great service and thorough explanations of the findings. Reimer is always reliable. Thanks!
Cory did a great job installing my humidifier and explained all the benefits and how it works.Was on time and friendly. I was very satisfied with his workmanship. I will recommend Reimer Heating to my family and friends. Thank you for a job well done.
Andrew Westpfahl was very friendly, genuine and informative. He explained what he was working on throughout, he gave helpful information and suggestions on various services without being pushy. Overall very helpful.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 393 | $19–$192 |
| Heating system maintenance | 364 | $19–$148 |
| A/C system maintenance | 281 | $26–$271 |
| Heating system repair | 263 | $57–$667 |
| Heating system installation | 211 | $1.2k–$2.1k |
| HVAC system repair | 195 | $104–$658 |
| Cleaning | 119 | $25–$195 |
| Installation | 104 | $1.1k–$2.1k |