Experts Reviews · Company report
Reimer Heating, Cooling & Plumbing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%81+19.6Value 14%84+11.9Replies to reviews 7%98+6.9Craft & service penalty97−0.3Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE

Reimer Heating, Cooling & Plumbing

Tonawanda, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #9Position by Experts Score among all companies we track in this category. of 10 sump pump installation services · 4.9★ from 9,778 Google reviews

Report card

Percentile vs other sump pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Reimer Heating, Cooling & Plumbing is better than 85% of sump pump installation services.A
85
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Reimer Heating, Cooling & Plumbing is better than 81% of sump pump installation services.A
81
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Reimer Heating, Cooling & Plumbing is better than 97% of sump pump installation services.A
97
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Reimer Heating, Cooling & Plumbing is better than 84% of sump pump installation services.A
84
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Reimer Heating, Cooling & Plumbing is better than 100% of sump pump installation services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Reimer Heating, Cooling & Plumbing is better than 98% of sump pump installation services.A
98

Reviews for your job

Customers hired Reimer Heating, Cooling & Plumbing for 8 kinds of job.

Reimer Heating, Cooling & Plumbing for heating system repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.263
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.84
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$57–$667
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Heating system repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 5
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.97%

All 263 Google reviews tagged “Heating system repair” · showing 20

carol8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Drew and Brad serviced our air conditioner today and they were great! Very personable and explained everything! Always a great job from Reimer!

Heating system repair+ Professionalism
Dennis2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Craig gets 5 stars

Not sureHeating system repair
Adam1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Patrick was great! Excellent service and recommendations!

Heating system repair
corinne6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Bruce did a great job with the leak in my pipes. Reimer is amazing-would recommend to all

Paid $1,000+Great priceHVAC system repairHeating system repairDrain cleaning+ Value
Samantha2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Shawn was excellent. He really listened. He thoroughly reviewed/inspected everything. He was able to correct the problem.

Paid $1,600–1,800Not sureHeating system repair
Eileen6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Answered all my questions very satisfied with all he did.very knowledgeable.he took care of my water on demand.

Heating system repairHVAC duct & vent repairRepair HVAC+ Value
Ian3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

David from Reimer came to repair a leak in our furnace condensation unit. He very quickly diagnosed the situation and repaired the leak. He was very professional and courteous. This is the second time technicians from Reimer have solved an issue for us with 5-star service. We have decided to join their Maintenance/Service Membership Program as a result.

Great priceHeating system repair
Paul1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Very knowledgeable and experienced in explaining what was to be addressed.

Paid $100–200Reasonable priceHeating system repair
Marty1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Adam is professional, knowledgeable and efficient. He made the repairs and is welcome back. Thanks Adam Marty Remmes

Paid $600–700Reasonable priceHeating system repair
Mike1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Fantastic service. Robert was great and very knowledgeable.

Heating system repair
James2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Nick and Derrick did good. Give a 5 out of 5...or better a 10.out.of 10. And give them both a raise.

Reasonable priceHeating system repair
Chris4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Matt was very thorough and knowledgeable throughout the process of cleaning and replacing new parts to our furnace. We appreciated his knowledge, kindness and his full explanation of what he was doing.

Paid $1,000+Not sureHVAC system maintenanceHeating system repairCleaning
Kerry4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Great service and friendly!

Paid $100–200Reasonable priceHeating system repair
MatthewLocal Guide · 58 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

They did a great job at quoting and installing the Furnace and A/C. We continue to use Reimer for regular maintenance. They are timely and do a great job of explaining everything. We have now used them to do some plumbing work and the plumber was excellent. He explained everything he was doing and most importantly…

Heating system repair+ Responsiveness+ Punctuality+ Quality
Marybeth1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Highly recommend. I had extensive work done on my house and they did it quickly and professionally From beginning to end of the project.

Heating system repair
Evan8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Corey at Reimer was fantastic from start to finish. He took the time to explain everything clearly and made the whole process easy. He’s earned my trust and my future business—highly recommend.

HVAC system repairHeating system repairThermostat repair
JonathanLocal Guide · 5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Absolutely a delightful experience, inspite needing service. Drew, our service tech was knowledgeable and very personable.

Paid $300–400Reasonable priceHeating system repair
Lisa6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★

Terrible —- $100 for a service call where the guy gave me an estimate of $1100, all of which was a lie. Another company came and fixed it for $200.

Paid $1–100OverpricedHeating system repair
Art2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Technician Rob S made an emergency visit to repair our gas heating boiler in our house that had shut down. He was extremely professional, very experienced, and quickly diagnosed a faulty gas valve. He gave me complete information about options so that I could choose the best approach for us. He was careful and…

Paid $800–900Reasonable priceHeating system repair
Micaela6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Scott went above and beyond to make sure we had heat during a very cold winter weekend. Very honest, reasonable, and thorough. I would definitely call Reimer again.

Paid $900–1,000Reasonable priceHeating system repair

Show more heating system repair reviews (243 more) →

Price

$383+19% vs typical sump pump installation services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 24%Reasonable 57%Overpriced 6%Not sure 12%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance393$19–$192
Heating system maintenance364$19–$148
A/C system maintenance281$26–$271
Heating system repair263$57–$667
Heating system installation211$1.2k–$2.1k
HVAC system repair195$104–$658
Cleaning119$25–$195
Installation104$1.1k–$2.1k

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