How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%81+19.6Value 14%84+11.9Replies to reviews 7%98+6.9Craft & service penalty97−0.3Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCOREReimer Heating, Cooling & Plumbing
Tonawanda, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #9Position by Experts Score among all companies we track in this category. of 10 sump pump installation services · 4.9★ from 9,778 Google reviews
Report card
Percentile vs other sump pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired Reimer Heating, Cooling & Plumbing for 8 kinds of job.
Reimer Heating, Cooling & Plumbing for heating system repair
Clear ✕All 263 Google reviews tagged “Heating system repair” · showing 40
Drew and Brad serviced our air conditioner today and they were great! Very personable and explained everything! Always a great job from Reimer!
Craig gets 5 stars
Patrick was great! Excellent service and recommendations!
Bruce did a great job with the leak in my pipes. Reimer is amazing-would recommend to all
Shawn was excellent. He really listened. He thoroughly reviewed/inspected everything. He was able to correct the problem.
Answered all my questions very satisfied with all he did.very knowledgeable.he took care of my water on demand.
David from Reimer came to repair a leak in our furnace condensation unit. He very quickly diagnosed the situation and repaired the leak. He was very professional and courteous. This is the second time technicians from Reimer have solved an issue for us with 5-star service. We have decided to join their Maintenance/Service Membership Program as a result.
Very knowledgeable and experienced in explaining what was to be addressed.
Adam is professional, knowledgeable and efficient. He made the repairs and is welcome back. Thanks Adam Marty Remmes
Fantastic service. Robert was great and very knowledgeable.
Nick and Derrick did good. Give a 5 out of 5...or better a 10.out.of 10. And give them both a raise.
Matt was very thorough and knowledgeable throughout the process of cleaning and replacing new parts to our furnace. We appreciated his knowledge, kindness and his full explanation of what he was doing.
Great service and friendly!
They did a great job at quoting and installing the Furnace and A/C. We continue to use Reimer for regular maintenance. They are timely and do a great job of explaining everything. We have now used them to do some plumbing work and the plumber was excellent. He explained everything he was doing and most importantly…
Highly recommend. I had extensive work done on my house and they did it quickly and professionally From beginning to end of the project.
Corey at Reimer was fantastic from start to finish. He took the time to explain everything clearly and made the whole process easy. He’s earned my trust and my future business—highly recommend.
Absolutely a delightful experience, inspite needing service. Drew, our service tech was knowledgeable and very personable.
Terrible —- $100 for a service call where the guy gave me an estimate of $1100, all of which was a lie. Another company came and fixed it for $200.
Technician Rob S made an emergency visit to repair our gas heating boiler in our house that had shut down. He was extremely professional, very experienced, and quickly diagnosed a faulty gas valve. He gave me complete information about options so that I could choose the best approach for us. He was careful and…
Scott went above and beyond to make sure we had heat during a very cold winter weekend. Very honest, reasonable, and thorough. I would definitely call Reimer again.
Keith was very professional and accommodating. He gave me a reasonable price that was affordable.
GOOD CUSTOMER SERVICE MAKING SURE CLIENTS ARE HAPPY WHEN IT’S ALL SAID AND DONE
Robert Schadel was very professional and throw with explaining what the work entailed. I would highly recommend him to my family and friends.very highly satisfied.He was a pleasure to work with,I would highly recommend.
Got my heat running quickly! Thank you so much!
Scott was prompt & professional Explained the problems & options available to me Very satisfied with Scott’s service
Last Friday, one of our coldest recent days, my tenant came home to no heat. We couldn't get the pilot to stay lit, so I called Reimer after hours. They sent Keith and he was great. Quick and efficient and pleasant despite the late hour. He replaced the thermocouple, and it's been working great. Thanks Keith!
Chris was awesome , total professional and personable.
Great service. Very professional, and knowledgeable. Fixed our issue quickly. He even gave recommendations for ways to improve efficiency and bring down our gas bill. Highly recommend to anyone in need of HVAC services of any kind! Will use again in the future. Thanks so much!!
Mike was great! Came in to do a service call on our boiler heating system.
All aspects of this service call were handled with professionalism and humanity.
Adam B was wonderful! Our furnace went out and within two hours of calling he was out and helping! Super friendly, helpful and knowledgeable. He was able to get the furnace going (as we have two small kids and it was 8 degrees out)! Reimer’s cost for a replacement was a bit above our budget, but that being said, I…
Terrible,called to say he would be here in 20 minutes,then half an hour later the secretary calls to say that he could not get down my street.Im sitting on the enclosed porch waiting watching cars come down my street.Oh and he already took another call to service another customer and could not get to us until tomorrow.Not Happy At All!!!!!
Nick was super quick, friendly and patient. The most expensive part was the filters i have to use for the system through no fault of theirs. They had my house back to warmth within 2 hours of calling. Will definitely call for future needs.
My tankless water heater (which was installed by a different company) was not performing well. Marty from Reimer could have dismissed my problem but no: he went the extra mile for me and my wife!! I’ll never go anywhere else and I’ll ask for Marty every time!! Edit 12/31/25. Michael came out today (2 days earlier…
They were neat, clean, and professional. The maintenance program is great. Terrific service.
Friendly,very professional and knowledgeable fixed my furnace very quickly! You have gained a customer for life!
Ken and Carmen did a great job. Friendly, efficient and explained everything clearly.
If I could gove ten stars I would! Seth came out within 5 hours of my placing the call and was able to fix my boiler when the heat had stopped when it was 25 degrees outside. On top of that he took the time to explain to me what he was doing and what need to be fixed in an extremely kind way (which I greatly…
Very fast and professional. Scott was extremely understanding and helpful.
Dave was very professional and knowledgeable
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 393 | $19–$192 |
| Heating system maintenance | 364 | $19–$148 |
| A/C system maintenance | 281 | $26–$271 |
| Heating system repair | 263 | $57–$667 |
| Heating system installation | 211 | $1.2k–$2.1k |
| HVAC system repair | 195 | $104–$658 |
| Cleaning | 119 | $25–$195 |
| Installation | 104 | $1.1k–$2.1k |
