How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%81+19.6Value 14%84+11.9Replies to reviews 7%98+6.9Craft & service penalty97−0.3Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCOREReimer Heating, Cooling & Plumbing
Tonawanda, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #9Position by Experts Score among all companies we track in this category. of 10 sump pump installation services · 4.9★ from 9,778 Google reviews
Report card
Percentile vs other sump pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired Reimer Heating, Cooling & Plumbing for 8 kinds of job.
Reimer Heating, Cooling & Plumbing for install AC
Clear ✕All 64 Google reviews tagged “Install AC” · showing 40
Had a very plugged up bathroom sink and problems with my kitchen sink. Appointment was made, no Issues. Tech was very pleasant, answered my question and didn’t mind Mr. Barks-a-lot, my basset
8/2023 Everything was great!! Derrick is great! He was the one that helped us decide on what heating/AC unit to get and he was awesome. He also did the yearly maintenance tune up for us and he was great with that too! Great customer service!! ⭐⭐⭐⭐⭐ We had our yearly AC maintenance done on 8/12/24 by Chris Reese and…
Talk about professional, responsive and considerate! This company has been all that and more since we had them install a new AC system four years ago and then again last year replaced an old boiler system with a new combi, boiler wall unit. We can't say enough good things about the employees that were here doing the…
Jada new boiler and hot water tank combo installed by Reimer. Luke S and Brandin W did an awesome job. They answered all my question with knowledge.
John was excellent in his first visit and was very detailed in explaining how our current system was operating and giving us our best options going forward. Allen and Tim were also both very professional and helpful as they walked me through the installation of the new AC and furnace. I cannot recommend Reimer…
Answered all my questions very satisfied with all he did.very knowledgeable.he took care of my water on demand.
We had a problem with our central air conditioning not working I called Reimer after recommendation from 2 of my neighbors they did work for So glad I did they sent Mark out to look over my problem he was great at taking the time to show me and explain the problems to me asking several times if I had any questions…
We replaced our furnace and A/C unit with Reimer this year. They were very transparent with costs and features of what we were buying. Both visits the installations were completed very quickly! Friendly service!
Reimer techs were professional, polite, and KNOWLEDGABLE! We highly recommend the services they provide! Will Beilein did a great job. I will request him in the future!
Zac and Tyler were prompt, professional and friendly. They did a beautiful job installing my new air conditioner. Drew inspected my furnace and showed me what things were wrong and right with it.
Very courteous and efficient.
Very respectful and cheerful tech
Forgot to add. The staff is fabulous and gets your problems taken care of very efficiently. But my only complaint is the cost. I am retired and this work had to be done but OMG. I had company coming in for weekend and no time to source due to weather reports claiming to be high
Awesome service, Brady did a great job!
Have worked with the Reimer crew for many years since I purchased my home. On time, pleasant professional service. Take time to answer all of my questions. Have yet to be disappointed with their work.
Brandon and George showed up early to install a new furnace and AC system. They were professional and hard working. With help from a few other installers they were able to complete the installation in one day. We are currently enjoying our new AC. Thank you guys!
Very professional and quick. Thorough and transparent. Excellent service.
Brandon, Shawn and Jake did great work installing my A\C unit. Their quality of work was excellent and their cleanup was thorough.
Brandon was great to work with. He was the lead on a furnace and AC installation. He explained everything and very professional. I’ve been working with Reimer Heating Cooling and Plumbing for years. It has always been job well done. Thank you.
We are always extremely happy with Reimer. We have used their services now for over 25 years.
Mike was really a cool guy. Very friendly and awesome job on the new faucet 👍🏾👍🏾. Craig did an excellent job repairing my toilet. Explaining everything he had to do. Wonderful job. Thanks again 👍🏾👍🏾 Ivica did a really good job getting our heat back working again. He explained everything that needed to be…
Reimer does great work. They are friendly, approachable, and willing to answer whatever questions you. They've been happy to support us in maintaining their products as well, even so far as going to walk an idiot like me through the air filter changing. Shout-out to Chris - he's great! - Will did great too! (5/20/25)
Good service like always.
Furnace quit during 2022 blizzard. Call to Reimer resulted in almost immediate Facetime call back from Dennis who guided us in restoring heat. Appearance of corrosion (of which we were aware) caused us to request free followup safety check. When Scott arrived a few days later - on time and date we wanted - he used…
Very timely. Also polite and professional.
Serviceman was excellent. Explained everything. Never felt I was being pushed to have more done
James was very professional and gave me a lot of great information about my furnace and how to maintain it. Recommend Reimer to anyone.
My husband and I just purchased our first home and used Reimer to install AC. I can’t say enough how happy we were with them. John H. came and did our estimate. Shawn R and Bobby J did the installation. From start to finish they were all so professional, respectful, and personable. Honestly, the nicest guys. They…
First off I would like to thank Dean , Danny and Andrew who installed a new furnace in my basement and a new air conditioning unit on the outside of my house . They explained in detail before the installation what work would be involved and how it would look afterwards. They cleaned up afterwards and left the place…
We chose Reimer to install central air in our home after hearing positive reviews from friends and colleagues. We were able to get a quote within a week and installation the following week. Greg, Kevin and Tyler were all fantastic. They were very professional, showed up on time, and we were very impressed with the…
Called the business that we needed air conditioning repair work done, technician came the next morning, we decided to get whole new heating and air conditioning system, and they came and installed it the following day. Kept me updated with when they were coming, they came on time and were very prompt and efficient…
John was super professional and answered all our questions as we walked through our options. He was able to get our install set up for the day after his visit. Highly recommend!
I have been a happy Reimer customer for over 15 years. I recently contacted Reimer to have an old AC replaced. The technician Greg came out and did a great job outlining the replacement, and Tim and Tyler did a great job with the installation. Would highly recommend as I have never been disappointed with the…
Our air conditioning system was not working properly and Reimer sent technician Andrew Westpfahl out to our home to diagnose the issue. After looking everything over, he did a great job in explaining the situation and all our options to resolve the problem. My wife and I decided to go with a brand new furnace and…
Rimer sent out John Hammill to provide an estimate for a mini split AC system, John was amazing, he was informative, address any concerns, and was respectful of our home. I received 4 other estimates before going with Reimer and they were by far the best price. I look forward to our installation going as snoothly
Everyone was great. Quick and courteous installation. Unit is working amazing!
I had a great day of service from Bryce,Sam , William and Jake! Please give them a call for any of their services!!!!
Shawn and Tim were true professionals. Showed up on time and completed the AC and Heater installation in a timely manner. Shawn actually saved me $800 on the new AC unit as the initial size estimate was a little overkill for our home, that's why his family's name is on the business. Would recommend Reimer to anyone. Thanks guys!
Dennis Covell was great, professional and answered all our questions!! I always use Reimer, great company!
The entire process of working with Reimer has been very pleasant. Greg did a good job quoting and supporting subsequent inquiries. Shawn, Bobby and Niya, all very friendly and professional, came on time on the day of installation and worked diligently through the day. My standards of cleanliness and neatness are…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 393 | $19–$192 |
| Heating system maintenance | 364 | $19–$148 |
| A/C system maintenance | 281 | $26–$271 |
| Heating system repair | 263 | $57–$667 |
| Heating system installation | 211 | $1.2k–$2.1k |
| HVAC system repair | 195 | $104–$658 |
| Cleaning | 119 | $25–$195 |
| Installation | 104 | $1.1k–$2.1k |