How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%81+19.6Value 14%84+11.9Replies to reviews 7%98+6.9Craft & service penalty97−0.3Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCOREReimer Heating, Cooling & Plumbing
Tonawanda, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #9Position by Experts Score among all companies we track in this category. of 10 sump pump installation services · 4.9★ from 9,778 Google reviews
Report card
Percentile vs other sump pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired Reimer Heating, Cooling & Plumbing for 8 kinds of job.
Reimer Heating, Cooling & Plumbing for install thermostat
Clear ✕All 76 Google reviews tagged “Install thermostat” · showing 60
8/2023 Everything was great!! Derrick is great! He was the one that helped us decide on what heating/AC unit to get and he was awesome. He also did the yearly maintenance tune up for us and he was great with that too! Great customer service!! ⭐⭐⭐⭐⭐ We had our yearly AC maintenance done on 8/12/24 by Chris Reese and…
Great service, worth every penny. Technivians are alwsys friendly and informative, todsy I had Joe for my AC routine maintenance. We've have had an annual plan with Reimer for several years. I'm not sure how to choose a price because they come 3 times a year for AC, Furnace and Plumbing routine maintenance per our…
new ac works well but the installation was messy and they left so much debris everywhere. l was told that they would do the cleanup, but they left so much debris on my laundry folding table and the table where I keep all my laundry items.
John was excellent in his first visit and was very detailed in explaining how our current system was operating and giving us our best options going forward. Allen and Tim were also both very professional and helpful as they walked me through the installation of the new AC and furnace. I cannot recommend Reimer…
We had a problem with our central air conditioning not working I called Reimer after recommendation from 2 of my neighbors they did work for So glad I did they sent Mark out to look over my problem he was great at taking the time to show me and explain the problems to me asking several times if I had any questions…
I was very pleased with the service I got, from the ordering to the installation. Chris, Kevin,Akhlak were all courteous and efficient. Want to thank Nick Andrews for coming out and showing me how to replace furnace filter. He did a great job and was very courteous.
Tyler and Mike were both very polite. They cleaned up all materials, and left no mess. Tyler apologized a number of times for not getting here til 3:45. When they left that evening he said give it 12 hours to heat everything up. At 10:30 ,that evening I was at 68, which felt wonderful for not having heat for 3 days.…
Keith was great and knowledgeable. He tackle the issue and was able to get me an appointment less than 2 days.
George and Kyle did an excellent job installing my new furnace. The workmanship was very good, and they were very professional and had a friendly attitude.
Chris was awesome , total professional and personable.
Fair price and very professional service from Andrew. Thank you.
If I could gove ten stars I would! Seth came out within 5 hours of my placing the call and was able to fix my boiler when the heat had stopped when it was 25 degrees outside. On top of that he took the time to explain to me what he was doing and what need to be fixed in an extremely kind way (which I greatly…
After 2 attempts to remedy a problem with the boiler we had a conversation with Dave as to how to proceed and decided to go with a new combination boiler/hot water heater. Adam and Luke arrived promptly at 9:00am. They explained throughout the day what work they were doing, ex. creating a hole for the exhaust…
Fast service, addressed the issue and would recommend.
Scott was very nice, explained issues and problems, and explained my options. Very pleased with the services.
Good work, clean install, Thanks
From initial meeting and trouble shooting to final install everything went great! All various components were explained, maintenance was reviewed, and change of setting demo stated.
Adam was polite and professional and quickly diagnosed my problem and help with options for solutions.
Reimer techs were professional, polite, and KNOWLEDGABLE! We highly recommend the services they provide! Will Beilein did a great job. I will request him in the future!
Quick install of furnace. The two gentlemen installing where very nice and respectful.
I had a very good experience with Chris REIMER. My furnace went out on December 10. He came out the same day and diagnosed the problem. Turns out that I had a 15+ year old furnace. He recommended that I get a new one and Chris helped me with the financing. The very next day December 11 I had a brand new furnace,…
Scott was patient and informative. Sold me on a new, and much needed furnace. I'm glad that I called Reimer! Had my boiler installed today by Brandon and George. They did great work! They were both professional, and explained everything I asked. I'm still glad I called Reimer!
Punctual and polite great service. Got a great deal on a new furnace and central air package. And a fantastic job on the duct cleaning that was well needed.
Super great company to deal with in such a stressful time , made selecting and installing super easy and stress free , with great installers and sales and great finance options if needed it truly was a breath of fresh air in a otherwise nervous situation being in winter and old unit breaking
Brandon Bishop and Jacob Zastrow were absolutely amazing today. They came to replace my furnace and install my new tankless water heater. They were very detail oriented and quite knowledgeable about the work they were doing. They were able to answer my questions and they were not rushing to get out. When they were…
Always quick to respond and very trustworthy! Great people to deal with, highly recommended! Always happy when they come and check anything out.
Very respectful and cheerful tech
Great technician, went into detail with everything. Very friendly. Easy to understand.
Our technician was very knowledgeable about our furnace and showed us what was going on in our furnace. We were very pleased with his explanation of everything. We are going to have a new furnace put so we will be warm this winter. Thank you Scott for your help. We would recommend Reimer to any one that needs…
Excellent company, I have changed my review to a very positive one ,because I hired them to do my heating installation and am pleased with everything. Thank you.
Brandon was great to work with. He was the lead on a furnace and AC installation. He explained everything and very professional. I’ve been working with Reimer Heating Cooling and Plumbing for years. It has always been job well done. Thank you.
We needed to have a thermostat replaced and we have a system with unique features. Scott diagnosed our issues and provided us with options, each with honest/professional feedback. He completed the work extremely quickly and cleanly. Waited for the unit to complete all diagnostics and ensured all would be functional…
Reimer does great work. They are friendly, approachable, and willing to answer whatever questions you. They've been happy to support us in maintaining their products as well, even so far as going to walk an idiot like me through the air filter changing. Shout-out to Chris - he's great! - Will did great too! (5/20/25)
Chris was fantastic. Absolutely no issues
Amazing service, friendly, and knowledgeable.
Furnace quit during 2022 blizzard. Call to Reimer resulted in almost immediate Facetime call back from Dennis who guided us in restoring heat. Appearance of corrosion (of which we were aware) caused us to request free followup safety check. When Scott arrived a few days later - on time and date we wanted - he used…
Very timely. Also polite and professional.
Bryce, Chris.L and Cody On time, professional, friendly too! Chris had to return to my home to fix a problem with my hot water. He was on time, and his work cost me nothing.
I am blown away at the service we received today from Reimer. Denise was beyond helpful over the phone getting us scheduled. Incredibly friendly and understanding. Greg from sales sold us exactly what we needed. No more and no less. He actually advised us against a more efficient unit because the cost would not have…
kind, compassionate, went over and above to provide service.
Scott came over to determine what work needed to be done. Very professional and provided safety check on boiler system. The very next day they were able to send Quintin to install a new boiler and fixing leaking baseboard. They understood our urgency since there was water leaking from our baseboard. Friendly, kind,…
Called the business that we needed air conditioning repair work done, technician came the next morning, we decided to get whole new heating and air conditioning system, and they came and installed it the following day. Kept me updated with when they were coming, they came on time and were very prompt and efficient…
Andrew was awesome!!
Dennis Covell was great, professional and answered all our questions!! I always use Reimer, great company!
Glad we had installation of furnace and water heater flush
Very responsive when I called with a problem. Did nice work.
Quick install with high quality plumbing work! Also very responsive on any issues and take responsibility if they make a mistake!
Great service and honest techs. Quality workmanship. I would definitely recommend Reimer.
from the first phone call, the office response was friendly and professional and helpful. Chris inspected my furnace explained the problem and arranged swift replacement. The three installers Gavin, Tyler and Carmen were very professional and also very helpful. The project was completed with generosity of spirit and grace.
Needed emergency short notice furnace replacement 1 day before epic Buffalo snow storm with major low temperatures due. The Reimer team of John Hammill, Josue Lewis and Nick and Mark Trigilio made it all happen. I will be finishing up the A/C portion come spring time. Highly recommended these guys and Reimer for your HVAC needs
They very professional, very thorough on time and explained everything that they were doing and installed. Also more reasonably priced than I expected.I highly recommend them
I was very happy with the service I received from Reimer HomeServices. They did not pressure me and they answered all of my questions. All of my interactions were professional.
We asked Chris about air conditioning. He was helpful and able to give us an estimate on the spot. Within 24 hours, a crew (Dean and Gavin) were at our house installing AC. Everyone was personable and knowledgeable. Thanks so much for a great job!
I needed a new furnace mine was 33 years old, I went with Reimer to see if i could get a new furnace and i did, great people and prices and the best thing was i did not need any money out of pocket since i finance threw a credit company they deal with. They came and install my furnace with in 2 day of calling them.…
Reimer installed both a A/C unit and furnace for my family last year. They do didn't try to oversell me and provided me with a couple of cost saving rebates. Since then I have taken advantage of a maintenance plan were they send their knowledge and friendly techs out to make sure the A/C is running right in the…
Dean and Kevin were excellent. Professional in appearance, attitude, workmanship and communication! Project was excellent; went very well!
Our 30+ year old furnace finally took a turn for the worse. Reimer had a tech to our house within hours. He was very transparent and professional while reviewing the various options available to us for replacement. Our new furnace install was then scheduled for 3 days later. The install crew was also extremely…
Reimer has provided us with consistent, professional service numerous times. They take the time to review the plan and execute just as expected.
Very helpful and knowledgeable
Everything is perfect Reimer has done a Fantastic Job.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 393 | $19–$192 |
| Heating system maintenance | 364 | $19–$148 |
| A/C system maintenance | 281 | $26–$271 |
| Heating system repair | 263 | $57–$667 |
| Heating system installation | 211 | $1.2k–$2.1k |
| HVAC system repair | 195 | $104–$658 |
| Cleaning | 119 | $25–$195 |
| Installation | 104 | $1.1k–$2.1k |