How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%81+19.6Value 14%84+11.9Replies to reviews 7%98+6.9Craft & service penalty97−0.3Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCOREReimer Heating, Cooling & Plumbing
Tonawanda, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #9Position by Experts Score among all companies we track in this category. of 10 sump pump installation services · 4.9★ from 9,778 Google reviews
Report card
Percentile vs other sump pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired Reimer Heating, Cooling & Plumbing for 8 kinds of job.
Reimer Heating, Cooling & Plumbing for installation
Clear ✕All 104 Google reviews tagged “Installation” · showing 40
The guys were great and the work was great
Bruce did a great job with the leak in my pipes. Reimer is amazing-would recommend to all
John was excellent in his first visit and was very detailed in explaining how our current system was operating and giving us our best options going forward. Allen and Tim were also both very professional and helpful as they walked me through the installation of the new AC and furnace. I cannot recommend Reimer…
Seth did a great job, curtious and professional in his work
Everything was thoroughly installed & explained.
Furnace tuneup. Tech was friendly, knowledgeable, and thorough.
I can’t speak highly enough about Mark and the amazing job that he did over multiple days at my house with a complicated issue. He absolutely went above and beyond in every aspect. He was incredibly knowledgeable, professional, personable, and took the time to explain everything he was doing and make sure that I…
My experience with Reimer is always great. Austin, Alex and Rich were professional and knowledgeable about my ancient electrical panels and replacement went well. Thank you
Mark V. was an incredibly helpful individual. He was quick, knowledgeable, thorough, and even took extra time to ensure that I would be set up and prepared for any future appointments. All around great guy.
Great job! From the estimate by Kevin and Bruce to the completed job by Mark and James. Thank you for the great service!
Keith was great and knowledgeable. He tackle the issue and was able to get me an appointment less than 2 days.
Professional, Prompt, Awesome Work, No Hassles, Honest
Our boiler went out the week of Christmas 2023. Reimer was the only company that we were able to get through to and Chris Reimer came out promptly to diagnose. He was extremely polite and professional. The next day we had our boiler installed and although I don’t remember the names of the workers, they were also…
If I could gove ten stars I would! Seth came out within 5 hours of my placing the call and was able to fix my boiler when the heat had stopped when it was 25 degrees outside. On top of that he took the time to explain to me what he was doing and what need to be fixed in an extremely kind way (which I greatly…
Service Tech. (Keith Muniz) was very thorough, honest and respectful. Excellent customer service.
Excellent service and work. Craig L went above and beyond. Thank you
If I could give more stars I would. Mark did an excellent installation of my new sump pump and laundry pump, both of which were needed due to a back up which flooded half my basement after a different company "fixed" the issue last month. Reimer has earned a loyal customer, and if anyone has any issues, heating…
Fast service, addressed the issue and would recommend.
After being without hot water for almost 3 weeks after two other service providers dropped the ball on my wife and I. Reimer was there right away to help us out and got us that beautiful hot water flowing again. My wife and I are so thankful that Cody S. from Reimer was such a nice and professional person and helped us out immensely.
Phil did a great job speccing what would be needed and answering questions! Dan and Ryder did an awesome job on the install! My new service, smart panel, and battery bank is up and working great.
Mike was prompt, courteous, and professional. He did an exceptional job installing our whole house water treatment system. Answered all of our questions and really went above and beyond!
Quick install of furnace. The two gentlemen installing where very nice and respectful.
Came same day, reasonable price and the technician was very friendly, professional and knowledgeable. Would recommend and use Reimer again.
On time - Knowledgeable - Great attention to detail - Tidy - Work spaces clutter free-
Tech was extremely knowledgeable and service was amazing!
I had the pleasure of meeting Luke and Damon today who installed a new furnace for our family. They were personable, professional, and diligent. Also, they were very clean and respected our home. I appreciated them taking the time to communicate the process and answer any questions I had. Thank you for making a…
Super great company to deal with in such a stressful time , made selecting and installing super easy and stress free , with great installers and sales and great finance options if needed it truly was a breath of fresh air in a otherwise nervous situation being in winter and old unit breaking
I am very impressed with this company. I particularly appreciate the program they have. Their level of professionalism is quite exceptional in this day and age. Andrew, the technician who serviced my furnace, was exceptionally kind, knowledgeable, and helpful. I greatly appreciate that he wore covers on his shoes.…
Always quick to respond and very trustworthy! Great people to deal with, highly recommended! Always happy when they come and check anything out.
Second visit by Reimer today 9/12/25. Trey Esquilin put in a pressure valve. His work was excellent. Trey is a very personable individual. I highly recommend Trey for your plumbing needs. Same with Michell.
John was awesome and nice talked and went thru everything we needed to know
These guys worked so hard to figure out several issues that came up during our radiator install. They were polite, accommodating, and had to be a bit creative to get the job done right which they did. I will definitely go to Reimer again for any cooling/heating work I need in the future.
Can't thank everyone enough for all the hard work you had to do on my furnace
The installation was thorough and professional for my new HVAC. I purchased a carrier infinity unit.
Hezekiah Was very very good. He did an excellent job. Knowledgeable and a joy to talk with.
Brandon and George showed up early to install a new furnace and AC system. They were professional and hard working. With help from a few other installers they were able to complete the installation in one day. We are currently enjoying our new AC. Thank you guys!
The technician was great, very knowledgeable and answered all my concerns. The quote and price gauging is absolutely appalling. I’ve gotten two quotes with competitors that where both relatively close in price and more than half the cost as what Reimer quoted me. That’s a really tough sustainable business model,…
Was very pleased with Dean and Q . Pleasant and professional. Will do business with them again
Amazing service, friendly, and knowledgeable.
Codey Smith came out and did a great job for my Mom's Furnace. He did thorough inspection and communicated agreed maintenance and upgrades we wanted. Professional, friendly and patient agent!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 393 | $19–$192 |
| Heating system maintenance | 364 | $19–$148 |
| A/C system maintenance | 281 | $26–$271 |
| Heating system repair | 263 | $57–$667 |
| Heating system installation | 211 | $1.2k–$2.1k |
| HVAC system repair | 195 | $104–$658 |
| Cleaning | 119 | $25–$195 |
| Installation | 104 | $1.1k–$2.1k |