Reimer Heating, Cooling & Plumbing

The guys were great and the work was great

Bruce did a great job with the leak in my pipes. Reimer is amazing-would recommend to all

John was excellent in his first visit and was very detailed in explaining how our current system was operating and giving us our best options going forward. Allen and Tim were also both very professional and helpful as they walked me through the installation of the new AC and furnace. I cannot recommend Reimer… Read full review

Seth did a great job, curtious and professional in his work

Everything was thoroughly installed & explained.

Furnace tuneup. Tech was friendly, knowledgeable, and thorough.

I can’t speak highly enough about Mark and the amazing job that he did over multiple days at my house with a complicated issue. He absolutely went above and beyond in every aspect. He was incredibly knowledgeable, professional, personable, and took the time to explain everything he was doing and make sure that I… Read full review

My experience with Reimer is always great. Austin, Alex and Rich were professional and knowledgeable about my ancient electrical panels and replacement went well. Thank you

Mark V. was an incredibly helpful individual. He was quick, knowledgeable, thorough, and even took extra time to ensure that I would be set up and prepared for any future appointments. All around great guy.

Great job! From the estimate by Kevin and Bruce to the completed job by Mark and James. Thank you for the great service!

Keith was great and knowledgeable. He tackle the issue and was able to get me an appointment less than 2 days.

Professional, Prompt, Awesome Work, No Hassles, Honest

Our boiler went out the week of Christmas 2023. Reimer was the only company that we were able to get through to and Chris Reimer came out promptly to diagnose. He was extremely polite and professional. The next day we had our boiler installed and although I don’t remember the names of the workers, they were also… Read full review

If I could gove ten stars I would! Seth came out within 5 hours of my placing the call and was able to fix my boiler when the heat had stopped when it was 25 degrees outside. On top of that he took the time to explain to me what he was doing and what need to be fixed in an extremely kind way (which I greatly… Read full review

Service Tech. (Keith Muniz) was very thorough, honest and respectful. Excellent customer service.

Excellent service and work. Craig L went above and beyond. Thank you

If I could give more stars I would. Mark did an excellent installation of my new sump pump and laundry pump, both of which were needed due to a back up which flooded half my basement after a different company "fixed" the issue last month. Reimer has earned a loyal customer, and if anyone has any issues, heating… Read full review

Fast service, addressed the issue and would recommend.

After being without hot water for almost 3 weeks after two other service providers dropped the ball on my wife and I. Reimer was there right away to help us out and got us that beautiful hot water flowing again. My wife and I are so thankful that Cody S. from Reimer was such a nice and professional person and helped us out immensely.

Phil did a great job speccing what would be needed and answering questions! Dan and Ryder did an awesome job on the install! My new service, smart panel, and battery bank is up and working great.

Mike was prompt, courteous, and professional. He did an exceptional job installing our whole house water treatment system. Answered all of our questions and really went above and beyond!

Quick install of furnace. The two gentlemen installing where very nice and respectful.

Came same day, reasonable price and the technician was very friendly, professional and knowledgeable. Would recommend and use Reimer again.

On time - Knowledgeable - Great attention to detail - Tidy - Work spaces clutter free-

Tech was extremely knowledgeable and service was amazing!

I had the pleasure of meeting Luke and Damon today who installed a new furnace for our family. They were personable, professional, and diligent. Also, they were very clean and respected our home. I appreciated them taking the time to communicate the process and answer any questions I had. Thank you for making a… Read full review

Super great company to deal with in such a stressful time , made selecting and installing super easy and stress free , with great installers and sales and great finance options if needed it truly was a breath of fresh air in a otherwise nervous situation being in winter and old unit breaking

I am very impressed with this company. I particularly appreciate the program they have. Their level of professionalism is quite exceptional in this day and age. Andrew, the technician who serviced my furnace, was exceptionally kind, knowledgeable, and helpful. I greatly appreciate that he wore covers on his shoes.… Read full review

Always quick to respond and very trustworthy! Great people to deal with, highly recommended! Always happy when they come and check anything out.

Second visit by Reimer today 9/12/25. Trey Esquilin put in a pressure valve. His work was excellent. Trey is a very personable individual. I highly recommend Trey for your plumbing needs. Same with Michell.

John was awesome and nice talked and went thru everything we needed to know

These guys worked so hard to figure out several issues that came up during our radiator install. They were polite, accommodating, and had to be a bit creative to get the job done right which they did. I will definitely go to Reimer again for any cooling/heating work I need in the future.

Can't thank everyone enough for all the hard work you had to do on my furnace

The installation was thorough and professional for my new HVAC. I purchased a carrier infinity unit.

Hezekiah Was very very good. He did an excellent job. Knowledgeable and a joy to talk with.

Brandon and George showed up early to install a new furnace and AC system. They were professional and hard working. With help from a few other installers they were able to complete the installation in one day. We are currently enjoying our new AC. Thank you guys!

The technician was great, very knowledgeable and answered all my concerns. The quote and price gauging is absolutely appalling. I’ve gotten two quotes with competitors that where both relatively close in price and more than half the cost as what Reimer quoted me. That’s a really tough sustainable business model,… Read full review

Was very pleased with Dean and Q . Pleasant and professional. Will do business with them again

Amazing service, friendly, and knowledgeable.

Codey Smith came out and did a great job for my Mom's Furnace. He did thorough inspection and communicated agreed maintenance and upgrades we wanted. Professional, friendly and patient agent!

I just had a new furnace and a/c installed by Chad and Ben. The quality of workmanship by these two techs is top notch and I highly recommend their services.

Cannot say enough about Reimer Plumbing, especially, Marty Rosso! We have a 1902 House in the City of Buffalo and the plumbing was just a tangled mess between the original galvanized and several prior owners amateur fixes. Marty Rosso came out to our House and examined every inch of plumbing (basement to 2nd… Read full review

Serviceman was excellent. Explained everything. Never felt I was being pushed to have more done

Patrick was extremely nice and and helpful. Great company.

Marty is great! Very personable. Explained everything clearly including options. Evan and Nick did the installation. Very professional, very patient (we have an older home). I highly recommend Reimer. Reimer again did great work (Matt and Mark). This time they solved our plumbing and old drain issues.

Bryce, Chris.L and Cody On time, professional, friendly too! Chris had to return to my home to fix a problem with my hot water. He was on time, and his work cost me nothing.

Allen was awesome! Let me know what they were doing every step. He left dirty, but left my basement super clean(2023) Jerry came for our check up and was very thorough looking at any concern areas I had. Very please with this company and their employees.

New update 3/12/2024 - I had a new tankless hot water heater and boiler installed. Amazing work, every technician was helpful and clearly enjoyed their work. I'm so glad I've chosen Reimer to handle my home improvements. After falling asleep every night for years to the sound of my furnace clanking on and making… Read full review

I am blown away at the service we received today from Reimer. Denise was beyond helpful over the phone getting us scheduled. Incredibly friendly and understanding. Greg from sales sold us exactly what we needed. No more and no less. He actually advised us against a more efficient unit because the cost would not have… Read full review

We received excellent information, advice and service from the Reimer team including Marty, Kevin, Todd and Cody, plus one more whose name eludes us. They were prompt, courteous, friendly and professional. We are very pleased with the results of their time and effort. Thank you!

First off I would like to thank Dean , Danny and Andrew who installed a new furnace in my basement and a new air conditioning unit on the outside of my house . They explained in detail before the installation what work would be involved and how it would look afterwards. They cleaned up afterwards and left the place… Read full review

Blake did an amazing job, very courteous, neat, professional and timely. He is a good young man, we need more like him!

Extremely helpful, and worked with us on making sure we got our furnace and water heater up to date! We bought our house 3 months ago and everything was extremely out of code. Would 10/10 recommend!

Cody and Matt showed up on time, replace 2 toilets at our home, very neat, organized, answered questions and were done in a timely manner. Would definitely recommend this company and these 2 guys to do the job. We had an issue and the company did the job the very next day for us.

Andrew was extremely professional, through, and explanatory. He walked me through what he was doing and why making sure I was following along each step of the way. As a first time home owner he made me feel extremely comfortable. He took the time to service my AC and walked me through the installation of another… Read full review

We chose Reimer to install central air in our home after hearing positive reviews from friends and colleagues. We were able to get a quote within a week and installation the following week. Greg, Kevin and Tyler were all fantastic. They were very professional, showed up on time, and we were very impressed with the… Read full review

I posted an unfavorable review back in March of this year. Reimer immediately contacted me and insisted on coming out to my home to reconcile. They offered me cement and landscaping work to address the recently installed sewer line if I took the review down. We shook hands; I took the review down. Four months later,… Read full review

John was super professional and answered all our questions as we walked through our options. He was able to get our install set up for the day after his visit. Highly recommend!

Rimer sent out John Hammill to provide an estimate for a mini split AC system, John was amazing, he was informative, address any concerns, and was respectful of our home. I received 4 other estimates before going with Reimer and they were by far the best price. I look forward to our installation going as snoothly

Mitch was very knowledgeable and explained the options we had available for a replacement hot water tank. Also, he was explaining the work that would be done and the benefits to becoming members. Todd and Sam were very professional, courteous, and helpful with the installation of our new tankless hot water tank.… Read full review

17 year old hot water tank Marty did a very good job of explaining everything and we decided to replace. Adam then performed the install quickly and you couldn't even tell they were here! Excellent job

We had a new tankless water heater & a water purifier installed. Chris S, Cody, Bryce, and Chris L were all professional and did a thorough and neat job. This is the first time we have time we have hired Reimer and I will definitely be calling them again for any future needs.

We had an unexpected major plumbing problem yesterday. We called Reimer, they came out the same day to review and do an estimate. Carl and Bryce came out today to do the repairs. They arrived when they said they would. Both are very nice, friendly and knowledgeable. Kept me updated throughout the process. They did a… Read full review

I had a great day of service from Bryce,Sam , William and Jake! Please give them a call for any of their services!!!!

We had a Carrier Ductless Heating & A/C 3 Zone Installed. We would like to thank Shawn, Mickey, Tyler, and Nick L. for their Professionalism and for being so Courteous. My Cat loved all the attention that helped make a stressful situation painless. The crew answered all of our questions throughout the process. They… Read full review

Chris and Bryce provide excellent service. Were on time and extremely professional

Needed a new hot water tank and Chris L.; Bryce & Dakota were very knowledgeable and answered all of our questions about a new install of a hot water tank. Very profressional and clean install. They also provide financing which makes it affordable.

Shawn and William did a fantastic job installing my new AC unit. They were professional and spent the time to make sure I understood each step of the process and how to get the most out of my new AC.

I recently had 2 water tanks installed. Everything from start to finish has been exceptional. Great communication, the techs are very informative and friendly, and they do superior work while being efficient. I just got a quote to have an AC installed and while he was here he was able to quote me for a tankless… Read full review

Professional, polite and punctual. They definitely won’t quit until you smile.

Steven and Chris did a fantastic job removing our old hot water tank and installing a tankless hot water system. They are professional and great with their communication. We had an unknown electrical issue which affected their operation but they went above and beyond to make sure we were all set up before they left.… Read full review

Chris Scheider was wonderful! He was polite and respectful. He gave me pictures of his work because I couldn’t go downstairs for health reasons. He explained the work to me and went out of his way to be sure I was satisfied. I would want him and Martin Rosso back again. 😊

Steven was professional and kept me in the loop with my service

As new homeowners, we have spent a significant amount of time trying to find the right local company to take care of our heating and plumbing needs. Right off the bat, Reimer was responsive and professional, and returned my call within a couple hours to schedule a visit that weekend. They addressed all of our… Read full review

The entire team from Nicole answering my initial questions and getting me an appointment within the hour, to Mark coming out to check what was needed and getting me the best options. Mandy following up to confirm my multiple appointments for instillations, and Tim and his crew arriving the next day for a complete… Read full review

Marty was incredible! He was so personable and kind and knowledgeable.

Overall very satisfied with the service from Reimer. Scheduled a furnace cleaning. Was concerned when the Tech said he was going to have bad news before he even looked at the furnace. Showed me some of the issues with the furnace with photos from a camera put in the furnace. I'm not a furnace tech but the… Read full review

Quick install with high quality plumbing work! Also very responsive on any issues and take responsibility if they make a mistake!

While I was in Fort Drum for military obligations, my wife woke up to no heat in a cold house with our new born child. I called Reimer at 5am and and they quickly put me to the top of their list for service calls that day. Kevin the technician that came out was very thorough and professional. My wife felt safe and… Read full review

Andrew, Stephen, Kevin, and Dean were professional, exceptionally knowledgeable, and highly skilled in their fields. Highest compliments for their excellent work!